Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
No one wants to take responsibility for putting people in a bad situation. It's heartbreaking.
I thought he was nice. But I was totally wrong. Very sad.
I am currently in the process of filing a formal complaint against Booking.com and the property owner regarding our bokking.
At first, I genuinely thought the property owner, Jaime, was a decent and trustworthy person. I booked the property through Booking.com and paid in full for a two-night stay for $578.11. Booking.com sent me a confirmed reservation along with Jaime's phone number and instructions to contact him as soon as we arrived at the property.
That is exactly what I did.
As soon as my children and I arrived, I called Jaime. To my complete surprise, he told me that the property was already occupied. I asked how Booking.com could accept my full payment and send me a confirmed reservation if the property was not even available.
Jaime apologized and told me he did not know what had happened. He then instructed me to cancel the reservation and assured me that Booking.com would notify him so he could approve my full refund. His exact reassurance to me was, “Don't worry about it. I got you.” Trusting his word, I followed his instructions and canceled the booking.
I was actually very understanding and even thanked Jaime. I told him that I would keep his property in mind if we ever visited Brenham, Texas again. I did not even complain about the tremendous inconvenience the situation caused me and my kids. We had already traveled to the property and were suddenly left without the accommodation we had fully paid for and had to entirely change our plans.
At the time, I simply told myself that perhaps God had a reason for it, and I surrendered the situation to Him.
Days passed, and I still had not received my refund.
I contacted Booking.com customer service and was told that they had attempted to contact Jaime but had been unable to reach him. I was then told that they could not refund my money. Now, no one appears willing to take responsibility. not Jaime nor booking.com. It's incredibly disappointing and heartbreaking.
Parking is not specified as an available amenity at Freshly Remodeled Modern Country Home. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Freshly Remodeled Modern Country Home pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Freshly Remodeled Modern Country Home?
We found 4 amenities for this rental. This includes free parking, air conditioning, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Texas
About this apartment rental
Modern Comforts
Amenities
Free Parking
Air conditioning
Non-smoking
Pets allowed
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Freshly Remodeled Modern Country Home. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Freshly Remodeled Modern Country Home pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Freshly Remodeled Modern Country Home?
We found 4 amenities for this rental. This includes free parking, air conditioning, non-smoking, and pets allowed.
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