Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Location
Reviews
2 / 10
Strong sewer smell and ventilation problems
We rented this apartment because we wanted to stay in a quiet place, and because it looked like a modern one. Indeed, the street is quite and the apartment is renovated, with new and functional kitchen appliances and rather fancy fans. Unfortunately overall our experience turned out to be horrible.
We knew that this apartment did not have an air conditioner but we expected that we would be able to ventilate it. However, there appeared multiple problems with that.
From the morning the sun hits directly the living room, so by 10am it is very hot, with the fan thermometer reaching 30 degrees. Fans don’t help at all, you just need to run away from the apartment as fast as you can.
Worst of all, we were woken up in the middle of the night by a horrible sewer smell coming from the open bedroom window. Even after we closed the window, the smell stayed for a long time. To be able to sleep we put cotton swabs into our nostrils. Next night we closed the window, but did not notice a small gap, so the sewer smell got into the apartment again. Even with cotton swabs we were still inhaling sewer fumes, and we read that those could be very dangerous for your health.
The building is located on a steep hillside, so though formally the apartment is on the second floor, at the entrance side it is one floor below the street level, in a well. We think that this adds to ventilation problems and possibly to the sewer fumes accumulation. The bedroom window opens to that side, it is very small and is obstructed by a wall. Even the owner recommended to open the front door to get more air.
We contacted the owner about the problems. He did not express any empathy, did not offer any help, just said that the problems are alleged, that they are beyond his control and his previous guests did not complain. He did not mention anything about trying to find the source of the smell and a possible solution.
The owner had already received all our money, so we asked for some compensation for our suffering and for the unhealthy conditions but he refused and started blaming us in his responses.
There were other issues but those were nothing comparing to the sewer smell.
Luckily, we rented this apartment only for a couple of days, and obviously will never rent it again.
10 / 10
Un apartamento estupendo y con todo lo necesario.
Los anfitriones no están presencialmente en la llegada al alojamiento pero te dan todas las indicaciones por adelantado y se preocupan de que todo esté correcto. Además el alojamiento está perfectamente equipado: ropa de cama, toallas, secador, utensilios de cocina, etc.
no hay nada malo, todo es como en las fotos. Un apunte es que la cama está compuesta por dos colchones.
9 / 10
Relax en San Agustín
La ubicación es excepcional, la comodidad, las instalaciones, la decoración, la amabilidad de los anfitriones. Es una zona llena de restaurantes, supermercados, diferentes playas. En una zona muy recomendable.
Los anfitriones no están presencialmente en la llegada al alojamiento pero te dan todas las indicaciones por adelantado y se preocupan de que todo esté correcto. Además el alojamiento está perfectamente equipado: ropa de cama, toallas, secador, utensilios de cocina, etc.
no hay nada malo, todo es como en las fotos. Un apunte es que la cama está compuesta por dos colchones.
9 / 10Outstanding·Aug 2026
La ubicación es excepcional, la comodidad, las instalaciones, la decoración, la amabilidad de los anfitriones. Es una zona llena de restaurantes, supermercados, diferentes playas. En una zona muy recomendable.
Todo perfecto.
8 / 10Excellent·Jul 2026
És cómode i ben equipat
De vegades es difícil trobar aparcament!
5 / 10·May 2025
Der erste Eindruck war ganz positiv, alles ordentlich und sauber, alles war das was man braucht.
Das positive ist, das Bett ist sehr gut, man schläft gut, die Couch ist bequem, man hat 2 TV´s mit Netflix. Das umstellen von Spanisch auf Deutsch ist aber schon sehr herausfordernd.
Kommen wir zu den Dingen die mich schlussendlich veranlasst nur 5 Punkte zu vergeben.
Im Bild unten sehen sie die Klobürste, das ist selbsterklärend. Im anderen Bild das Innenleben der Kaffemaschine, dazu muss ich auch nichts sagen. Wenn man gesund bleiben möchte, sollte man hier bitte keinen Kaffe kochen.
Wir hatten uns vorgenommen Abends zu kochen, das ist aber mit dieser Küchenausstattung unmöglich. Die Ausstattung gleicht einer schlecht ausgestatteten Campingküche. Das Kochbesteck (Kochlöffel ec.) war komplett verdreckt. Es gab eine kleine Pfanne, größe für maximal 2 Spiegeleier, das haben wir versucht zum Frühstück. Es brennt alles sofort rein, unmöglich da für 2 Personen zu kochen. Auch sonst war von allem sehr wenig vorhanden und in schlechtem Zustand.
Am dritten Tag wurde es warm draußen. Die Küche fing dann an zu stinken, ich denke aus dem Abfluss. Riecht etwas nach Gülle. Der Esstisch und die dazugehörigen Stühle ist das billigste was man sich vorstellen kann.
Zu guter letzt ist es so das wir einen Privaten Parkplatz gebucht haben, so stand es in der Beschreibung. Wir haben dazu auch einen Schlüssel bekommen. Nur hat wohl jeder im Haus den selben Schlüssel für eine begrenze Anzahl an Parkplätzen. Wenn also alle belegt sind wie es öfters vorkam hat mach Pech.
Leider kann ich für diese Appartement nur 5 Punkte geben
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Beach Home San Agustín. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Beach Home San Agustín. Enjoy the water!
Is Beach Home San Agustín pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Beach Home San Agustín?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and balcony/terrace.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Smoking allowed
Key access
Key card access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Maspalomas
Ratings and reviews
9.4 / 10
Outstanding(54 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Los anfitriones no están presencialmente en la llegada al alojamiento pero te dan todas las indicaciones por adelantado y se preocupan de que todo esté correcto. Además el alojamiento está perfectamente equipado: ropa de cama, toallas, secador, utensilios de cocina, etc.
no hay nada malo, todo es como en las fotos. Un apunte es que la cama está compuesta por dos colchones.
9 / 10Outstanding·Aug 2026
La ubicación es excepcional, la comodidad, las instalaciones, la decoración, la amabilidad de los anfitriones. Es una zona llena de restaurantes, supermercados, diferentes playas. En una zona muy recomendable.
Todo perfecto.
8 / 10Excellent·Jul 2026
És cómode i ben equipat
De vegades es difícil trobar aparcament!
5 / 10·May 2025
Der erste Eindruck war ganz positiv, alles ordentlich und sauber, alles war das was man braucht.
Das positive ist, das Bett ist sehr gut, man schläft gut, die Couch ist bequem, man hat 2 TV´s mit Netflix. Das umstellen von Spanisch auf Deutsch ist aber schon sehr herausfordernd.
Kommen wir zu den Dingen die mich schlussendlich veranlasst nur 5 Punkte zu vergeben.
Im Bild unten sehen sie die Klobürste, das ist selbsterklärend. Im anderen Bild das Innenleben der Kaffemaschine, dazu muss ich auch nichts sagen. Wenn man gesund bleiben möchte, sollte man hier bitte keinen Kaffe kochen.
Wir hatten uns vorgenommen Abends zu kochen, das ist aber mit dieser Küchenausstattung unmöglich. Die Ausstattung gleicht einer schlecht ausgestatteten Campingküche. Das Kochbesteck (Kochlöffel ec.) war komplett verdreckt. Es gab eine kleine Pfanne, größe für maximal 2 Spiegeleier, das haben wir versucht zum Frühstück. Es brennt alles sofort rein, unmöglich da für 2 Personen zu kochen. Auch sonst war von allem sehr wenig vorhanden und in schlechtem Zustand.
Am dritten Tag wurde es warm draußen. Die Küche fing dann an zu stinken, ich denke aus dem Abfluss. Riecht etwas nach Gülle. Der Esstisch und die dazugehörigen Stühle ist das billigste was man sich vorstellen kann.
Zu guter letzt ist es so das wir einen Privaten Parkplatz gebucht haben, so stand es in der Beschreibung. Wir haben dazu auch einen Schlüssel bekommen. Nur hat wohl jeder im Haus den selben Schlüssel für eine begrenze Anzahl an Parkplätzen. Wenn also alle belegt sind wie es öfters vorkam hat mach Pech.
Leider kann ich für diese Appartement nur 5 Punkte geben
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Maspalomas
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Smoking allowed
Key access
Key card access
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Beach Home San Agustín. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Beach Home San Agustín. Enjoy the water!
Is Beach Home San Agustín pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Beach Home San Agustín?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and balcony/terrace.
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