Hotel in China
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Prime Location
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of China
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Nov 2026
Very good breakfast of various choices
Accommodating and friendly staff
None,and we will be back.
8 / 10Excellent·Aug 2026
good facility / good room / good breakfast
the staff are not keen to speak English, which i expect it’s normal to get it from Shangri-La related hotel.
9 / 10Outstanding·Aug 2026
Location, within reasonable walking distance to shopping areas. Room is spacious and comfortable. Staff is helpful
Nothing in particular
6 / 10Average·Oct 2026
Comfortable and clean room
Reception staff I have interacted with are not very well trained. On my check in day, I asked about direction to some local regular sights - but the staff responded ‘ we are also not familiar’ (with no attempt to try to find out unlike other hotels I have stayed at).
On my check out day, I asked the reception about how long it would take to go to the airport , the reception staff was very tentative and in the end, I gave up and did my own desktop search instead .
Also, when I was trying to find out how much more I have to pay given that I did order room service, the staff gave a confused look and basically turned to her colleague and said ‘I don’t understand what she is talking about’. And I do understand and speak mandarin (though accent may differ). Hence I feel the staff is not being professional in making such comment infront of the customer instead of trying to support.
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Top rated by guests
9Outstanding
(116 Ratings)
"We loved everything - breakfast, room, pool, all facilities were at the highest level!"
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