Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Location
Reviews
1 / 10
1300€ For Misery: No Hot Water, Rude Host and Third-World Conditions
Absolutly nothing and Terrible experience: To anyone thinking of booking this flat, please don’t do it. It’s an absolute nightmare and a waste of money. Avoid it at all costs and read this review. I had to suffer here with two very small children, while also being pregnant. I booked for one month for a total of 1,300 euros (7Dec to 6 Jan) and I was forced to leave on 10 December (just 3 days later) due to the conditions in the flat and the completely unacceptable behaviour of the host/agency.My check-in was scheduled for 16:00. I arrived on time, with my two small children, expecting someone to be there with the keys. Instead, the representative did not arrive until 16:30. The explanation I was given was that she was alone with her child and had to leave him with a neighbour.This was not my responsibility as a paying guest. I paid for a 16:00 check-in and reasonably expected someone to be waiting for me at the property, not to be left waiting outside with young children.On top of this, the flat was very far from the main entrance of the complex. With luggage, a pushchair, and two small children, the distance made access extremely difficult and tiring. The lift access code also did not work properly, which added even more stress and inconvenience. Poor, outdated amenities and misrepresentation of the property. For the price charged, the amenities were shockingly bad and extremely outdated: The TV was extremely old, with very low resolution and very limited channels.The flat had very few amenities overall, nothing close to what you would reasonably expect for a 1,300 euro stay.The toaster looked like it was 100 years old. It did not work like a normal modern toaster you had to manually rotate the bread yourself, otherwise one side would burn while the other side remained untoasted.The listing suggests a certain quality and level of amenities that, in my experience, simply do not exist.
No hot water – “third world” conditions for a 1,300 euro stay. On the first day we were exhausted and did not shower. On the second day, 8 December, we discovered there was no hot water in the flat at all. I immediately contacted the host to raise the issue. I was told to “wait for the boiler to warm the water” and to wait 30 minutes. I had two small children (ages 1 and 3) and we were all dirty and in need of a shower. I had no choice but to put my children to bed unwashed and go to bed dirty myself, while we waited for the boiler to supposedly heat up.We did not just wait 30 minutes; we waited more than two hours.There was still no hot water anywhere in the flat.The following morning, 9 December, the hot water gauge had risen slightly but was nowhere near full capacity, even though the boiler had been left on and “warming” for many hours, close to 15 hours in total. Whatever capacity the boiler is supposed to have, it was clearly not providing a normal or reasonable amount of hot water. On the third day, I managed to shower my two small children for about 10 minutes in total before the hot water ran out completely again. When I then tried to shower myself, there was no hot water left at all. In practical terms, the flat only provided around 10 minutes of hot water per day, after which the water went completely cold, and we were forced to wait many hours again. This is absolutely unacceptable at any time of year, but especially in December. For a 1,300 euro monthly stay, this level of hot water is disgraceful and, in my opinion, comparable to “third world” conditions.When I raised repeated complaints about the lack of hot water, the host’s responses were rude, dismissive and completely unhelpful, the host behavour was disgraceful and kept lying to me. Instead of taking responsibility or sending a plumber to properly investigate the issue, the host refused to help in any way minimized and dismissed my concerns and spoke to me in an extremely disrespectful way.
10 / 10
Really good accommodation with a lot of benefits.
Really good accommodation, everything you need is there,very close to the beach.
Pluses: having a pool at 20m distance, parking, huge terrace.
At the beginning where a lot of mosquitoes but somehow disappeared after a few days. Could be realy helpful a dishwasher (only thing missing from this accommodation)
9 / 10
La ubicación estupenda, la limpieza y las instalaciones me han encantado
Estaba muy nuevo y muy bien situado
9 / 10
Buena ubicación y amplio
El apartamento está muy bien cuidado, tiene una terraza súper amplia, está todo muy bien protegido y muy muy cerca de la playa con garaje incluido
Les escribimos para saber si podíamos entrar antes o salir después y nos dijeron que no a ambas. Pero al llegar, nos dicen que tenían la casa preparada desde la noche anterior y nosotras haciendo tiempo en la playa para entrar. Y luego, nos dicen que el check out es a las 11 cuando en el mensaje que envían al correo al pagar la reserva pone a las 12, y en un papel que tienen ellos en el apartamento también pone a las 12. Después de un rato conseguimos que nos dejaran salir a esa hora.
Todo lo demás está genial, pero tuvimos un poquito de debate ahí.
El apartamento está muy bien cuidado, tiene una terraza súper amplia, está todo muy bien protegido y muy muy cerca de la playa con garaje incluido
Les escribimos para saber si podíamos entrar antes o salir después y nos dijeron que no a ambas. Pero al llegar, nos dicen que tenían la casa preparada desde la noche anterior y nosotras haciendo tiempo en la playa para entrar. Y luego, nos dicen que el check out es a las 11 cuando en el mensaje que envían al correo al pagar la reserva pone a las 12, y en un papel que tienen ellos en el apartamento también pone a las 12. Después de un rato conseguimos que nos dejaran salir a esa hora.
Todo lo demás está genial, pero tuvimos un poquito de debate ahí.
10 / 10Outstanding·Jun 2026
Sehr schönes und sauberes Appartement mit einer grossen Terrasse wo es an nichts fehlt. Super Lage um spazieren zu gehen. Supermarkt in der Nähe. Tapas Bar Golf 19, 200 Meter entfernt. Restaurant Roma 1,5 Kilometer entfernt. Der Hausmeister Cristian sehr freundlich und hilfsbereit. Würden immer wieder kommen.
Schade dass der Aussenpool erst ab Mitte Juni geöffnet ist. Es ist aber ein Innenpool und Fitness vorhanden.
8 / 10Excellent·Nov 2025
Die
Gastgeberin war sehr freundlich. Das Appartment war sauber und geschmackvoll eingerichtet.
Die gesamte Anlage ebenfalls top gepflegt. Auch die Lage ist auch toll, direkt am Meer. Alle Einkaufsmöglichkeiten in der Nähe. Unschlagbar sind der breite Strand und die wunderbaren Radwege, ca. 20 km immer am Meer entlang
Durch die sehr große, überdachte Terrasse war die Wohnung recht dunkel was sich auch negativ auf das Raumklima auswirkte. (Licht u. Luftfeuchtigkeit) Im Badezimmer gab es keine intakte Be- und Entlüftung.
Die Einweisung hätte besser sein können. Z.B. Steuerung der Klimaanlage, Lage des Parkplatzes in der riesigen Tiefgarage, Benutzung Aufzug.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartamento Mirador Playa Serena II R&R. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartamento Mirador Playa Serena II R&R. Enjoy the water!
Is Apartamento Mirador Playa Serena II R&R pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartamento Mirador Playa Serena II R&R?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Garden
Sauna
Beach front
Family friendly
Cleaning products
Map of Roquetas de Mar
Ratings and reviews
8.7 / 10
Excellent(29 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
Estaba muy nuevo y muy bien situado
9 / 10Outstanding·Aug 2026
El apartamento está muy bien cuidado, tiene una terraza súper amplia, está todo muy bien protegido y muy muy cerca de la playa con garaje incluido
Les escribimos para saber si podíamos entrar antes o salir después y nos dijeron que no a ambas. Pero al llegar, nos dicen que tenían la casa preparada desde la noche anterior y nosotras haciendo tiempo en la playa para entrar. Y luego, nos dicen que el check out es a las 11 cuando en el mensaje que envían al correo al pagar la reserva pone a las 12, y en un papel que tienen ellos en el apartamento también pone a las 12. Después de un rato conseguimos que nos dejaran salir a esa hora.
Todo lo demás está genial, pero tuvimos un poquito de debate ahí.
10 / 10Outstanding·Jun 2026
Sehr schönes und sauberes Appartement mit einer grossen Terrasse wo es an nichts fehlt. Super Lage um spazieren zu gehen. Supermarkt in der Nähe. Tapas Bar Golf 19, 200 Meter entfernt. Restaurant Roma 1,5 Kilometer entfernt. Der Hausmeister Cristian sehr freundlich und hilfsbereit. Würden immer wieder kommen.
Schade dass der Aussenpool erst ab Mitte Juni geöffnet ist. Es ist aber ein Innenpool und Fitness vorhanden.
8 / 10Excellent·Nov 2025
Die
Gastgeberin war sehr freundlich. Das Appartment war sauber und geschmackvoll eingerichtet.
Die gesamte Anlage ebenfalls top gepflegt. Auch die Lage ist auch toll, direkt am Meer. Alle Einkaufsmöglichkeiten in der Nähe. Unschlagbar sind der breite Strand und die wunderbaren Radwege, ca. 20 km immer am Meer entlang
Durch die sehr große, überdachte Terrasse war die Wohnung recht dunkel was sich auch negativ auf das Raumklima auswirkte. (Licht u. Luftfeuchtigkeit) Im Badezimmer gab es keine intakte Be- und Entlüftung.
Die Einweisung hätte besser sein können. Z.B. Steuerung der Klimaanlage, Lage des Parkplatzes in der riesigen Tiefgarage, Benutzung Aufzug.
$$$$
Top rated by guests
8.7Excellent
(29 Ratings)
"Really good accommodation, everything you need is there,very close to the beach.
Pluses: having a pool at 20m distance, parking, huge terrace."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Roquetas de Mar
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Garden
Sauna
Beach front
Family friendly
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartamento Mirador Playa Serena II R&R. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartamento Mirador Playa Serena II R&R. Enjoy the water!
Is Apartamento Mirador Playa Serena II R&R pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartamento Mirador Playa Serena II R&R?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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