Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
9 / 10
Excellent location, spacious and comfortable apartment.
The sofas and bed in the apartment were comfortable. The kitchen was fully equipped, and the apartment was spacious and airy.
It was a bit cold the day we stayed and the heaters weren't working.
5 / 10
Not for elders and guests with luggage
Location
No elevator
Groynd to 5th dkoir by Stairs is a pain with luggage which was not mentioned in the property description
9 / 10
👍
The location
There have to be more towers for the 🛁🛀🏼🛀🏼🧺
1 / 10
Heartless and unprofessional – they will ruin your trip Worst experience ever only rudeness zero professional
The communication and attitude from the staff were extremely disappointing.
I’m pregnant, and I clearly informed them in advance that we would arrive at 10:00 and asked for early check-in. The previous guests checked out at 11:00, but the cleaning lady came only at 13:00 — why such a delay when I asked several times to clean earlier?
Instead of showing understanding, they demanded payment for early check-in and showed zero empathy. When I didn’t reply to their message the same day, they told me that the “offer was no longer valid” and that check-in is only possible from 16:00. It felt like they were punishing me for not answering immediately.
This was one of the worst experiences I’ve had on Booking.
The communication with the property was shocking — rude, chaotic, and absolutely unprofessional.
I clearly informed them several times that 3 people would be staying, yet they kept insisting it was booked for two, refused to fix it, and didn’t provide any bed sheets or bedding for the third person.
They also threw away my food and personal bag from the fridge without asking me. They only asked my partner (who obviously didn’t know what exactly I put there)
But they know there 3 of us and then decided to throw everything away.
Keep to themselves actually
That is totally unacceptable and disrespectful.
Even when I asked several times in advance and clearly mentioned that three people would stay, they ignored it and later tried to make it look like my fault.
Every message from them is a new excuse instead of a solution.
They never take responsibility — they just hide behind “rules” and “forms” while completely forgetting about basic respect and hospitality.
Overall, the staff’s behavior was disrespectful and unhelpful, they ignored messages, mismanaged check-in, and made my stay stressful and unpleasant.
I strongly do not recommend this place to anyone — they are careless with guests’ belongings and treat customers with zero respect.
Lokalizacja na samym starym mieście ale ciche i spokojne mieszkanie pozwalające na wypoczynek.
7 / 10Good·Sep 2026
Sehr ruhige, zentrale Lage.
Für dass Verhältnis ein gute Preis
Geruch im Bad ist unangenehm gewesen. Wohnung ist verstaubt gewesen.
Müsli Schüssel, Schneidebrett haben gefehlt
7 / 10Good·Sep 2026
De ligging
De schoonmaak :laag stof op de kast in de slaapkamer en op de plinten .
Vieze wc en tanden borstel houder,(heb daar schoonmaakmiddel in gezet)
Te weinig douche schuim ,geen shampoo!
Bedden goed te klein voor t bed.hard bed en slechte kussens
5 / 10·Jan 2026
Location
No elevator
Groynd to 5th dkoir by Stairs is a pain with luggage which was not mentioned in the property description
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at SuperApart Świętojańska 19, Old Town. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is SuperApart Świętojańska 19, Old Town pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SuperApart Świętojańska 19, Old Town?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Cleaning products
Map of Warsaw
Ratings and reviews
8.3 / 10
Excellent(132 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Lokalizacja na samym starym mieście ale ciche i spokojne mieszkanie pozwalające na wypoczynek.
7 / 10Good·Sep 2026
Sehr ruhige, zentrale Lage.
Für dass Verhältnis ein gute Preis
Geruch im Bad ist unangenehm gewesen. Wohnung ist verstaubt gewesen.
Müsli Schüssel, Schneidebrett haben gefehlt
7 / 10Good·Sep 2026
De ligging
De schoonmaak :laag stof op de kast in de slaapkamer en op de plinten .
Vieze wc en tanden borstel houder,(heb daar schoonmaakmiddel in gezet)
Te weinig douche schuim ,geen shampoo!
Bedden goed te klein voor t bed.hard bed en slechte kussens
5 / 10·Jan 2026
Location
No elevator
Groynd to 5th dkoir by Stairs is a pain with luggage which was not mentioned in the property description
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Warsaw
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at SuperApart Świętojańska 19, Old Town. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is SuperApart Świętojańska 19, Old Town pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at SuperApart Świętojańska 19, Old Town?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.
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