Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Accessible by lift and more
Location
Reviews
8 / 10
Served the purposes of the family
Clean , easy access, good staff . Very safe .
Looks bare
1 / 10
very poor and not like the rest of the building
the rooms were of a bad level, paint peeling, ceilings with plaster cracked and all in bad repair, bathrooms with mould and furniture very poor level.
8 / 10
A perfect place to stay if you want to be central!
The most important thing about this unit is its location. With only a ten minute stroll to South Kensington station, it is perfect. You can go out, come home for a while and then pop out again to the museums or galleries or shops nearby. Yes, the unit is a bit shabby, but if it was perfect, it would be twice the price. I found communication very good with the owner, who provided what we'd asked for and responded to my texts. The kitchen is tiny, but has enough room to prepare simple meals. There's a Sainsbury's right next door, so you don't have to worry about carrying large amounts of food - just get what you need daily. The air conditioner cooled the place down nicely on the hotter days. I would most certainly stay here again.
It's a bit shabby and there's no view, but that's why it's cheap!
4 / 10
Falsely advertised and no one replies to messages EVER
The location
Be aware – this is NOT the same company as other serviced apartments at Chelsea Cloisters with great reviews. Do not be misled as I was.
3 days before arrival, I confirmed 10am check-in (approved in writing) to drop off bags & food before a 3-day event. On arrival, reception said our booking wasn’t part of their rentals. Calls & messages to the number provided went unanswered. The main booking contact claimed Booking.com made an error and our room was already in use. After back-and-forth, we were sent to another apartment to leave items – only to find it occupied too. Eventually, we stored our things, which were later moved to the correct apartment.
When I asked about the sofa bed, Wi-Fi, and hot/jacuzzi tub listed, I was told the “hot tub” was a bath and the Wi-Fi info on the router. I disputed what we had had and this is when all communication stopped. Sofa bed was broken, filthy underneath, and impossible to use – annoying as 2 adults, but a nightmare for families. Wi-Fi didn’t work at all, and multiple messages to number provided went unanswered.
The apartment itself was small & shabby in places – mould and water damage in the bathroom, cold taps only gave lukewarm water, stiff handles ending in water everywhere, and cleaning only where visible. Large, noisy portable AC in the lounge kept it cool but may disturb light sleepers.
Location good, price ok, but listing details were inaccurate & service truly dreadful. If you need help during your stay, expect silence. I would pay a little more to book directly with Chelsea Cloisters – their staff were helpful and their apartments way better quality.
The most important thing about this unit is its location. With only a ten minute stroll to South Kensington station, it is perfect. You can go out, come home for a while and then pop out again to the museums or galleries or shops nearby. Yes, the unit is a bit shabby, but if it was perfect, it would be twice the price. I found communication very good with the owner, who provided what we'd asked for and responded to my texts. The kitchen is tiny, but has enough room to prepare simple meals. There's a Sainsbury's right next door, so you don't have to worry about carrying large amounts of food - just get what you need daily. The air conditioner cooled the place down nicely on the hotter days. I would most certainly stay here again.
It's a bit shabby and there's no view, but that's why it's cheap!
8 / 10Excellent·Jul 2025
Good location. Quiet, suburban but close for the tube and bus. Compact but clean and comfortable.
They got our check-in time wrong. No-one there to meet us. Ended up getting the key from the cleaner, then had to go straight out to let her finish off. No joke after standing room only for a couple of hours on a hot train. Messaged for the wifi code. Got no response and no-one followed up to make sure we were in and happy.
5 / 10·Jul 2025
Great location. Once we managed to get in touch with the host he was v helpful and responsive. The shower pressure was good. The towels and sheets/pillows/duvet were clean and good quality.
Communication ahead of arrival date could have been better.
It wasn’t clear to me when booking that this apartment was not part of the hotel (privately owned). I had therefore assumed a hotel level of provision eg climate control in the flat.
The floor was grubby - had to wear something on feet to avoid getting dirty feet when walking around.
The kitchen tap was stiff making it difficult to moderate water flow.
The shower spray soaked most of the bathroom when used.
The aircon unit that was in the flat was loud and a makeshift arrangement - condenser(?) pipe poked out of the open window - and leaked so much it flooded the floor in that area. The owner and cleaner resolved this as soon as we reported it by supplying a second smaller tower fan, and cleared up the floor which we greatly appreciated.
Sofa bed and cushions have seen better days.
Parking is not specified as an available amenity at One bedroom at Chelsea cloister Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is One bedroom at Chelsea cloister Hotel pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at One bedroom at Chelsea cloister Hotel?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Accessible by lift and more
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Map of City of Westminster
Ratings and reviews
5.7 / 10
(28 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Clean , easy access, good staff . Very safe .
Looks bare
8 / 10Excellent·Aug 2025
The most important thing about this unit is its location. With only a ten minute stroll to South Kensington station, it is perfect. You can go out, come home for a while and then pop out again to the museums or galleries or shops nearby. Yes, the unit is a bit shabby, but if it was perfect, it would be twice the price. I found communication very good with the owner, who provided what we'd asked for and responded to my texts. The kitchen is tiny, but has enough room to prepare simple meals. There's a Sainsbury's right next door, so you don't have to worry about carrying large amounts of food - just get what you need daily. The air conditioner cooled the place down nicely on the hotter days. I would most certainly stay here again.
It's a bit shabby and there's no view, but that's why it's cheap!
8 / 10Excellent·Jul 2025
Good location. Quiet, suburban but close for the tube and bus. Compact but clean and comfortable.
They got our check-in time wrong. No-one there to meet us. Ended up getting the key from the cleaner, then had to go straight out to let her finish off. No joke after standing room only for a couple of hours on a hot train. Messaged for the wifi code. Got no response and no-one followed up to make sure we were in and happy.
5 / 10·Jul 2025
Great location. Once we managed to get in touch with the host he was v helpful and responsive. The shower pressure was good. The towels and sheets/pillows/duvet were clean and good quality.
Communication ahead of arrival date could have been better.
It wasn’t clear to me when booking that this apartment was not part of the hotel (privately owned). I had therefore assumed a hotel level of provision eg climate control in the flat.
The floor was grubby - had to wear something on feet to avoid getting dirty feet when walking around.
The kitchen tap was stiff making it difficult to moderate water flow.
The shower spray soaked most of the bathroom when used.
The aircon unit that was in the flat was loud and a makeshift arrangement - condenser(?) pipe poked out of the open window - and leaked so much it flooded the floor in that area. The owner and cleaner resolved this as soon as we reported it by supplying a second smaller tower fan, and cleared up the floor which we greatly appreciated.
Sofa bed and cushions have seen better days.
$$$$
5.7
(28 Ratings)
"Great location, tidy and well equipped apartment"
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Accessible by lift and more
Map of City of Westminster
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at One bedroom at Chelsea cloister Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is One bedroom at Chelsea cloister Hotel pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at One bedroom at Chelsea cloister Hotel?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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