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Location
Reviews
1 / 10
TOTAL SCAM - ZERO HYGIENE, UNINHABITABLE, SEVERE RAT INFESTATION FOR 2+YEARS & DECEITFUL MANAGEMENT
TOTAL SCAM - ZERO HYGIENE, UNINHABITABLE, SEVERE RAT INFESTATION FOR 2+ YEARS & DECEITFUL MANAGEMENT
WARNING TO NRIs,DECENT FAMILIES AND SOLO TRAVELERS:AVOID-This is not a standard apartment or guest house. It caters to suspicious ILLICIT activities rather than decent tourists. Do not make the mistake of staying here expecting a safe environment MOREOVER , RATS ,FILTH ,NO SAFETY ,DECEITFUL COMMUNICATION FROM RESERVATION MANAGER ETC. CHECK MY GOOGLE REVIEW ON THE SAME PROPERTY FOR DETAILS.
Active Rodents & Chemical Hazard: Despite assurances before booking that there were no pests, RATS gnawed through food in the kitchen within hours. The caretaker responded by placing commercial rat poison openly in the room, creating nauseating, toxic chemical fumes.
Filth, Noise & Zero Privacy: The flat was uncleaned, covered in dust, cobwebs, and a greasy stove. The front door latch was broken and compromised security. Thin curtains provided no privacy from the relentless traffic noise outside, and the washing machine drained wastewater directly across the smooth bathroom floor.
Hostile & Insulting Management: When I reported the rats and asked for clean utensils, the manager, Mr. Santhosh Kumar, belittled me—claiming that because I booked with a BOOKING.COM Genius discount, I should expect sub-standard conditions. As a solo female traveler, my request for female housekeeping was flatly denied.
Deceitful Refund Evasion: The manager verbally agreed to a full refund if I vacated, but never informed Booking.com. They ignored repeated requests for written check-out instructions via the portal to stall the process, lied about raising tickets, and refused to acknowledge key return.The management knows clearly that they are running a SCAM.
Dubious Reputation: Long-term building residents warned me that this management is notorious for exploiting guests, accumulating complaints, and running an UNLIVABLE setup UNSUITABLE for DECENT PEOPLE or FAMILIES.
10 / 10
Comfortable stay with excellent location and amenities
We had a very pleasant stay at Downtown Manor by Halcyon Traveltech. This is a well-maintained 2-bedroom apartment located very close to TVM Central Railway Station and TVM Central KSRTC Bus Station, which makes it extremely convenient for travelers.
The apartment is on the 4th floor and has lift facility, ensuring easy access. One of the biggest advantages is the Ajwa Biriyani restaurant located on the downstairs level, making it very easy to get food without traveling far.
The apartment is clean, spacious, and well equipped with open Wi-Fi, air conditioners, washing machine, refrigerator, kitchen, working table, and TV. All essential amenities were available, making the stay comfortable for both short and long durations.
Overall, it offers great comfort, accessibility, and value for money. Highly recommended for families, couples, and business travelers.
1 / 10
Worst
Nothing
Everything
8 / 10
Very nice place
Very good location. Very spacious excellent staff . Would recommend it to others. The staff was very accommodating with our request to get a blender and other things.
For long term renters we would recommend to have a microwave and toaster.
We had a very pleasant stay at Downtown Manor by Halcyon Traveltech. This is a well-maintained 2-bedroom apartment located very close to TVM Central Railway Station and TVM Central KSRTC Bus Station, which makes it extremely convenient for travelers.
The apartment is on the 4th floor and has lift facility, ensuring easy access. One of the biggest advantages is the Ajwa Biriyani restaurant located on the downstairs level, making it very easy to get food without traveling far.
The apartment is clean, spacious, and well equipped with open Wi-Fi, air conditioners, washing machine, refrigerator, kitchen, working table, and TV. All essential amenities were available, making the stay comfortable for both short and long durations.
Overall, it offers great comfort, accessibility, and value for money. Highly recommended for families, couples, and business travelers.
8 / 10Excellent·Mar 2025
Very good location. Very spacious excellent staff . Would recommend it to others. The staff was very accommodating with our request to get a blender and other things.
For long term renters we would recommend to have a microwave and toaster.
5 / 10·Dec 2024
Basically it is not hotel, it is apartment situated in a commercial building, it is good for person who wants to stay for long time big & spacious.booking .com should confirm this thing before showing online booking.
It is not hotel, no any facilty available as others hotel provides, no any room service, no any cleaning staff, no even single free drinking water bottle..no bed sheets change, no towel, I found in gallery some used wine & whiskey bottles there, which was very embarrassing for family . no nearby veg restaurant, I booked for two days 27 to 29 December 24, check out time was 12 PM a suddenly on 29 morning 8 AM another family came & started knocking my door continuously, I opened & asked about matter they said their own booking , I told my check out time is not over, they & I became frustrated & started to make call property owner & care taker but both did not pick up call. I closed door, I do not know where did those family go ? Later on I checked out 11.AM.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Downtown Manor-Panavila. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Downtown Manor-Panavila pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Downtown Manor-Panavila?
We found 21 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and gym.
"We had a very pleasant stay at Downtown Manor by Halcyon Traveltech. This is a well-maintained 2-bedroom apartment located very close to TVM Central Railway Station and TVM Central KSRTC Bus Station, ..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Thiruvananthapuram
Ratings and reviews
7.3 / 10
Good(47 Ratings)
100% verified reviews
10 / 10Outstanding·Dec 2025
We had a very pleasant stay at Downtown Manor by Halcyon Traveltech. This is a well-maintained 2-bedroom apartment located very close to TVM Central Railway Station and TVM Central KSRTC Bus Station, which makes it extremely convenient for travelers.
The apartment is on the 4th floor and has lift facility, ensuring easy access. One of the biggest advantages is the Ajwa Biriyani restaurant located on the downstairs level, making it very easy to get food without traveling far.
The apartment is clean, spacious, and well equipped with open Wi-Fi, air conditioners, washing machine, refrigerator, kitchen, working table, and TV. All essential amenities were available, making the stay comfortable for both short and long durations.
Overall, it offers great comfort, accessibility, and value for money. Highly recommended for families, couples, and business travelers.
8 / 10Excellent·Mar 2025
Very good location. Very spacious excellent staff . Would recommend it to others. The staff was very accommodating with our request to get a blender and other things.
For long term renters we would recommend to have a microwave and toaster.
5 / 10·Dec 2024
Basically it is not hotel, it is apartment situated in a commercial building, it is good for person who wants to stay for long time big & spacious.booking .com should confirm this thing before showing online booking.
It is not hotel, no any facilty available as others hotel provides, no any room service, no any cleaning staff, no even single free drinking water bottle..no bed sheets change, no towel, I found in gallery some used wine & whiskey bottles there, which was very embarrassing for family . no nearby veg restaurant, I booked for two days 27 to 29 December 24, check out time was 12 PM a suddenly on 29 morning 8 AM another family came & started knocking my door continuously, I opened & asked about matter they said their own booking , I told my check out time is not over, they & I became frustrated & started to make call property owner & care taker but both did not pick up call. I closed door, I do not know where did those family go ? Later on I checked out 11.AM.
$$$$
7.3Good
(47 Ratings)
"We had a very pleasant stay at Downtown Manor by Halcyon Traveltech. This is a well-maintained 2-bedroom apartment located very close to TVM Central Railway Station and TVM Central KSRTC Bus Station, ..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Thiruvananthapuram
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Downtown Manor-Panavila. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Downtown Manor-Panavila pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Downtown Manor-Panavila?
We found 21 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and gym.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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Free WiFi/internet · Air conditioning · Accessible by lift
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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Free WiFi/internet · Air conditioning · Accessible by lift
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Free WiFi/internet · Air conditioning · Balcony/Terrace
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