Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
7 / 10
Great location, the property needs some improvements
Close to all significant locations
The smell in the toilet
It was a bit dirty
7 / 10
All in one good but could be improved
The Location is really good. Unfortunately the couch ist right next to the front door, so you aren’t able to open it completely. If you’re tall, then it can gets uncomfortable. So the place is more for 6 persons that 7-8.
The cleaning could be way better and also leaving more toilet paper than just 2 rolls for 7 adults for 3 days would be nice.
All in one it was a good choice
1 / 10
WORST STAY OF THE TRIP. IF EXPECT BASIC THINGS LIKE HOT WATER, CLEAN AND SECURE DOORS GO ELSEWHERE!
The Location of the Apartment in Relation to Metro Access is great, that might be the only good thing.
Elevators that work was good.
-I AM REALLY MAD I AM NOT ABLE TO GET ANY TYPE OF MONEY BACK FOR THIS TERRIBLE STAY, NOT FROM THE OPERATOR OR FROM BOOKING. I WOULD SUGGEST TO STAY AWAY FROM THIS PLACE.
-A LOT OF HOSTILE MESSAGES AND SIGNS ON THE WALLS AND AROUND THE PROPERTY AGAINST AIRBNB/TOURISIM RENTALS, YOU COULD HEAR PEOPLE TALKING ABOUT US AS WE ARRIVED.
-BUILDING GATE/ACCESS PANEL WAS NOT WORKING AND MAIN DOOR WAS FULLY OPENED UPON ARRIVAL. "GATE ACCESS CODE" WAS NEVER NEEDED SINCE THE SYSTEM WAS BROKEN. AFTER CONTACTING PROPERTY THEY MENTIONED THAT IT WAS UNDER "MAINTENANCE" BUT IT WAS NEVER FIXED DURING THE STAY. THIS LOOKED LIKE SOMEONE HAD BROKEN INTO IT OR DAMAGED IT ON PURPOSE.
-ANYONE COULD HAVE ACCESSED THE ELEVATORS AND STAIRS ALL THE WAY UP TO EACH UNIT DOOR AND BREAK IN/FORCE ENTRY.
-IT APPEARED AS IF IT THE APARTMENT WAS NEVER CLEANED BETWEEN OCCUPANTS. FLOORS AND BATHROOM WAS VERY DIRTY, THANKFULLY WE HAD CLEAN BED SHEETS AND TOWELS BUT LOOKED LIKE THAT WAS THE ONLY THING THEY REPLACED.
-AIR CONDITIONING UNIT WAS WORKING, I TURNED IT ON TO CHECK BUT AFTER TURNING IT OFF THE UNIT KEPT MAKING A CLICKING SOUND ALL NIGHT, REALLY DIFFICULT TO SLEEP.
-LAST BAD THING ABOUT THIS STAY WAS THAT WE NEVER HAD ANY HOT WATER DURING THE STAY, THIS WAS COMMUNICATED EVERYDAY AND WAS NEVER FIXED. MY FAMILY MEMBERS ENDED UP LEAVING THE APARTMENT A DAY BEFORE BECAUSE IT WAS REALLY UNCOMORTABLE.
-IT IS REALLY HARD TO UNDERSTAND HOW THEY ARE EXPECTING TO RENT THIS APARTMENT UP TO 7 PEOPLE WITH NO PROPER SECURITY, PROPER CLEANLINESS TO IN THE APARTMENT BETWEEN GUESTS AND BASIC THINGS LIKE HOT WATER.
8 / 10
Great apartment, plan for extra time for check-in process
Very nice apartment and great value. Good location with a short walk to the Royal Palace and Cathedral. Beds were comfortable and as advertised. The A/C's worked great. Public Parking Garage (Parking Mercado de La Cebada) is a very short walk to the apartment. This place would be a 10 if it wasn't for the check-in process.
The check-in process was ridiculous. First you get a message with a 25 page instruction manual. There is a door code and website to facilitate unlocking the main door. The website didn't work for us and I missed the door code on page 15 of the manual. We also had to submit all of our passport data manually on a separate website. The check-in process for this property was one of the worst experiences we have had in the 20+ properties we have used. However, this process does not negate the overall experience and we would still recommend staying at this property.
Excelente ubicación, muy cómodo y bonito. El apartamento estaba limpio y organizado. Nos encantó nuestra estancia en este lugar.
7 / 10Good·Jul 2026
ubicacion y acceso facil cuando llegamos
uno de los sofa camas disponibles estaba dañado, los aires se apagaban y tocaba bajar los controles de la energia para q funcionaran nuevamente solo por esto recomiendo mantenimiento
10 / 10Outstanding·Jun 2026
Me sentí como en casA
Que solo había dos ollas pequeñas para cocinar pero luego me llevaron un juego de ollas nuevo se pasaron muchas gracias
5 / 10·Sep 2025
La ubicación es lo mejor que tiene el alojamiento. En plena Calle Toledo, con metro muy cerca. Buena zona con muchos bares de tapas y restaurantes.
Atención al cliente muy descuidada. Hablé con el anfitrión para hacer un par de peticiones y tardó horas en contestarme. Al llegar el aire acondicionado estaba roto y escupía agua. Tuve que solicitar que cambiasen las sábanas de mi cama por ese motivo y tardaron más de 6 horas en venir a solucionarlo. La limpieza era pésima, sobretodo en el baño, lugar donde este aspecto debería ser más cuidado.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Mirador de Madrid para 7 en Santa Ana 20 E2. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Mirador de Madrid para 7 en Santa Ana 20 E2 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mirador de Madrid para 7 en Santa Ana 20 E2?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
"Very nice apartment and great value. Good location with a short walk to the Royal Palace and Cathedral. Beds were comfortable and as advertised. The A/C's worked great. Public Parking Garage (Park..."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Centro
Ratings and reviews
6.3 / 10
Average(155 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Excelente ubicación, muy cómodo y bonito. El apartamento estaba limpio y organizado. Nos encantó nuestra estancia en este lugar.
7 / 10Good·Jul 2026
ubicacion y acceso facil cuando llegamos
uno de los sofa camas disponibles estaba dañado, los aires se apagaban y tocaba bajar los controles de la energia para q funcionaran nuevamente solo por esto recomiendo mantenimiento
10 / 10Outstanding·Jun 2026
Me sentí como en casA
Que solo había dos ollas pequeñas para cocinar pero luego me llevaron un juego de ollas nuevo se pasaron muchas gracias
5 / 10·Sep 2025
La ubicación es lo mejor que tiene el alojamiento. En plena Calle Toledo, con metro muy cerca. Buena zona con muchos bares de tapas y restaurantes.
Atención al cliente muy descuidada. Hablé con el anfitrión para hacer un par de peticiones y tardó horas en contestarme. Al llegar el aire acondicionado estaba roto y escupía agua. Tuve que solicitar que cambiasen las sábanas de mi cama por ese motivo y tardaron más de 6 horas en venir a solucionarlo. La limpieza era pésima, sobretodo en el baño, lugar donde este aspecto debería ser más cuidado.
$$$$
6.3Average
(155 Ratings)
"Very nice apartment and great value. Good location with a short walk to the Royal Palace and Cathedral. Beds were comfortable and as advertised. The A/C's worked great. Public Parking Garage (Park..."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Centro
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Mirador de Madrid para 7 en Santa Ana 20 E2. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Mirador de Madrid para 7 en Santa Ana 20 E2 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mirador de Madrid para 7 en Santa Ana 20 E2?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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