Casa Completa c Piscina e 500m da Praia -3 Quartos
5.5 / 10
(2 Ratings)
$$$$
House in São Sebastião
7 guests · 3 bedrooms · 4 baths
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Somente retornaria mediante limpeza total.
A casa em si é boa, se fosse bem administrada.
Infelizmente essa não foi uma das melhores experiências de hospedagem que já tive. A casa em si é boa e tem potencial, mas a falta de limpeza e organização comprometeu totalmente a estadia. A área gourmet da churrasqueira estava muito suja, com muitos cocôs de rato espalhados por todo o espaço. As almofadas, o chão e a pia estavam em condições bem desagradáveis.
Além disso, não havia nenhuma roupa de cama na casa, o que não foi informado previamente — algo essencial e que causou bastante desconforto, principalmente no banheiro que não tinha pano de chão, toalha de mão, enfim.
A entrega das chaves também foi extremamente confusa. O endereço no Booking ESTA errado, e nem a própria responsável conseguiu me informar o local correto por telefone, sendo necessário me enviarem uma localização para eu eu achasse.
Sobre o atendimento: mesmo diante de todos esses problemas, solicitamos um late checkout como cortesia (inclusive pelo transtorno da limpeza não realizada), e a atendente além de não mostrar qualquer flexibilidade, ainda cobrou um valor injustificavelmente alto por poucas horas a mais. Ficou claro que não há preocupação em reter o cliente ou contornar os erros cometidos.
Uma pena, pois a casa é realmente bonita — mas é muito mal administrada. Com uma boa gestão e cuidados básicos de limpeza, poderia ser uma ótima hospedagem. Infelizmente, não recomendo.
Após a avaliação, solicitei o envio de um item pessoal esquecido na casa (um par de Crocs). Inicialmente, confirmaram que guardariam e enviariam pelos Correios mediante pagamento do frete. Dias depois, ao cobrar o envio, o atendimento mudou totalmente: fui tratada com grosseria, houve recusa em enviar ou informar o endereço para retirada e até ameaça de chamar a polícia, sem fundamento. As mensagens foram apagadas posteriormente, mas consegui tirar prints. Situação absurda e extremamente antiética.
Parking is not specified as an available amenity at Casa Completa c Piscina e 500m da Praia -3 Quartos. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Casa Completa c Piscina e 500m da Praia -3 Quartos. Enjoy the water!
Is Casa Completa c Piscina e 500m da Praia -3 Quartos pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Completa c Piscina e 500m da Praia -3 Quartos?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of São Sebastião
About this house rental
Spacious Holiday Home in Boicucanga
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Garden
Outdoor Cooking
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Casa Completa c Piscina e 500m da Praia -3 Quartos. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Casa Completa c Piscina e 500m da Praia -3 Quartos. Enjoy the water!
Is Casa Completa c Piscina e 500m da Praia -3 Quartos pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Completa c Piscina e 500m da Praia -3 Quartos?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
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