Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
Albtraum
Sehr geehrte Damen und Herren,
Ich muss die Ferienwohnung in Kolumbien von Herrn Ronaldo Osorio (Bestätigungsnummer:
4809572363) heute - vier Tage früher - leider verlassen, da sie massiv von Kakerlaken
befallen ist.
Bereits bei meiner Ankunft am 29.06.2025, war ein starker Geruch von Insektiziden
wahrnehmbar, trotzdem kamen immer mehr Kakerlaken – und das in wachsender Zahl. Am
08.07.2025 um 4 Uhr morgens (kolumbianische Zeit) entdeckte ich zwei lebende Kakerlaken.
direkt neben meinem Schlafkissen. Ich habe sie beseitigt, aber das ist nun für mich der
Moment, an dem ich die Unterkunft aus gesundheitlichen Gründen verlassen muss. Trotz
gründlicher Reinigung meinerseits breitet sich der Befall aus.
Ich habe Herrn Osorio darüber informiert und um eine angemessene Rückerstattung
gebeten. Bedauerlicherweise reagiert er nicht und schlägt stattdessen eine erneute Besprühung der
Wohnung vor – was keinesfalls ausreichend ist.
Überdies fehlten mehrere Ausstattungsmerkmale, die auf Booking.com zugesichert
wurden, zum Beispiel:
Kein Ventilator
Keine Mikrowelle
Kein Haartrockner
Am ersten Tag weder Strom noch Warmwasser – beides funktionierte erst nach ca. 22
Stunden
Ich war extremer Hitze und vollkommen unhygienischen Bedingungen ausgesetzt. Das war kein
Urlaub, sondern ein echter Albtraum. Aus Sorge um meine Gesundheit und vor einem
möglichen Befall meines Gepäcks musste ich die Wohnung verlassen.
Als Nachweis sende ich Ihnen ein Foto sowie ein Video, das den Zustand dokumentiert. Ein
weiteres Video ist zu gross für den E-Mail-Versand, ich werde es in meiner abschliessenden
Bewertung hochladen.
Ich bitte dringend um eine vollständige Rückerstattung der Buchungskosten.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartamento en Bello. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartamento en Bello. Enjoy the water!
Is Apartamento en Bello pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartamento en Bello?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Bello
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Accessible by lift
Key access
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartamento en Bello. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Apartamento en Bello. Enjoy the water!
Is Apartamento en Bello pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartamento en Bello?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
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