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Includes essentialsFree WiFi/internet, Garden and more
Location
Reviews
1 / 10
Our stay in this property was not nice, we didn’t get value for our money.
We liked the fact that that it was secured.
1. The property owner is very rude… we phoned her on the day of the arrival , she picked up ,and the moment she heard it’s the gusts for the weekend she hanged up the phone, when we tried to call again our number was blocked .
We were there for 4 nights, but there only 2 plastic bags for the bin, the property had no broom,no mop, we had to buy our own mop and a broom. One of the rooms had no light at all , it was dark and another one had curtains.
When we texted the property owners via booking.com regarding these concerns they mized us,didn’t bother to answer us.
1 / 10
TERRIBLE Manager and CANNOT get hold of the owners of this property to explain our version
I am lodging a formal complaint regarding our six-night stay at this Pezula property, marketed as luxury accommodation. I understand the Knysna power surges were outside the owner's control. My complaint is about the condition of the property, lack of important information and, most importantly, how the problems were managed. Issues started on arrival. The stove would not ignite and no matches were provided. The garage was filled with previous linen, leaving nowhere for our washing. The washing machine then shook violently and failed to drain, leaving our clothes soaked. We messaged the manager, Linda, at around 20:00 but received no response until the following morning. We were only then told the machine had a known issue and could only be used on certain settings. No instructions had been provided. The housekeeping lady was excellent, apologetic and genuinely helpful. My concern is with management. Other issues included a severely rusted potjie provided for use and deterioration on the shower ceiling. We then unexpectedly found a male worker inside our bathroom repainting it while we were occupying the property, without this being properly discussed with us beforehand. The situation became far worse during the 24+ hour power outage. The property advertised “no loadshedding”, yet the backup was inadequate. Linda knew we were struggling to charge our phones and even discussed having someone collect my phone to charge it elsewhere, yet critical information about the property's backup arrangements was not communicated when it could actually help us. My vehicle was then trapped in the garage with no accessible manual emergency release. Only AFTER leaving was I told the garage apparently had an 8-hour backup battery. Had we been told this when the power failed, I could have moved my vehicle. Instead, by checkout I was alone, my phone was dead and I had to use a borrowed phone to arrange help getting my vehicle out. This was a serious safety concern.
6 / 10
Not the best
Lovely location.
The manager was very nonchalant about our concerns. We checked in after 5pm and found the place still being cleaned, so it felt like the cleaning lady had to rush to finish. Unfortunately, the house was not cleaned thoroughly.
When I raised these concerns with the house manager, she seemed completely unbothered, which was disappointing. The kitchen was also very cluttered, with no space for us to store our non-perishable groceries. The cleaning lady eventually had to free up some cupboard space for us.
Overall, the experience was disappointing, especially considering the lack of concern from management. I would not recommend this place.
10 / 10
excellent view with good facility for a great weekend away
The view was excellent and the room had all the facility one needs for the holiday, towels, blankets were ample.
The view was excellent and the room had all the facility one needs for the holiday, towels, blankets were ample.
all was good
10 / 10Outstanding·Jun 2026
The cleanliness inside the rooms.
Everything we were happy with.
10 / 10Outstanding·Sep 2025
The house was lovely, spacious and well appointed. The location was great and the views were good. Our host was very responsive and accommodating.
It would have been easier to provide security details at the time of booking rather than after we’d left for South Africa, so worth asking for the instructions when you book.
6 / 10Average·Aug 2026
Lovely location.
The manager was very nonchalant about our concerns. We checked in after 5pm and found the place still being cleaned, so it felt like the cleaning lady had to rush to finish. Unfortunately, the house was not cleaned thoroughly.
When I raised these concerns with the house manager, she seemed completely unbothered, which was disappointing. The kitchen was also very cluttered, with no space for us to store our non-perishable groceries. The cleaning lady eventually had to free up some cupboard space for us.
Overall, the experience was disappointing, especially considering the lack of concern from management. I would not recommend this place.
Parking is not specified as an available amenity at Pezula Family Holiday - No Loadshedding. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Pezula Family Holiday - No Loadshedding pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pezula Family Holiday - No Loadshedding?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and garden.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Garden and more
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Garden
Map of Knysna
Ratings and reviews
7.6 / 10
Good(33 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2026
The view was excellent and the room had all the facility one needs for the holiday, towels, blankets were ample.
all was good
10 / 10Outstanding·Jun 2026
The cleanliness inside the rooms.
Everything we were happy with.
10 / 10Outstanding·Sep 2025
The house was lovely, spacious and well appointed. The location was great and the views were good. Our host was very responsive and accommodating.
It would have been easier to provide security details at the time of booking rather than after we’d left for South Africa, so worth asking for the instructions when you book.
6 / 10Average·Aug 2026
Lovely location.
The manager was very nonchalant about our concerns. We checked in after 5pm and found the place still being cleaned, so it felt like the cleaning lady had to rush to finish. Unfortunately, the house was not cleaned thoroughly.
When I raised these concerns with the house manager, she seemed completely unbothered, which was disappointing. The kitchen was also very cluttered, with no space for us to store our non-perishable groceries. The cleaning lady eventually had to free up some cupboard space for us.
Overall, the experience was disappointing, especially considering the lack of concern from management. I would not recommend this place.
$$$$
7.6Good
(33 Ratings)
"The view was excellent and the room had all the facility one needs for the holiday, towels, blankets were ample."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Garden and more
Map of Knysna
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Garden
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Pezula Family Holiday - No Loadshedding. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Pezula Family Holiday - No Loadshedding pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pezula Family Holiday - No Loadshedding?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and garden.
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