Premium Oceanfront Unit at Rhapsody Surfers Paradise - Hosted by Coastal Letting Co.
6.6 / 10
Average(26 Ratings)
$$$$
Apartment in Surfers Paradise Boulevard
5 guests · 2 bedrooms · 2 baths
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
2 / 10
Terrible service and extremely poor accommodation
The broader resort facilities were nice.
Terrible service from Coastal Letting Co. We reported multiple issues and even offered to fix some ourselves. Every time, we received what appeared to be an AI-generated apology saying they’d “look into it”, with no commitment to actually resolve anything.
The apartment was super run-down, with very cheap furnishings and a lack of basic amenities.
- Kitchen: Mismatched, stained cutlery and no basic utensils like a serving spoon. We used coffee mugs to serve dinner. Two mismatched glasses only.
- Bedroom: No blinds in the main bedroom, with a brightly lit construction site directly outside the window all night.
- Noise and views: The listing photos are misleading. A massive construction site sits directly outside, creating noise all day and making the balcony unusable.
- Bathroom products: Shampoo, conditioner and body wash were heavily watered down. We found the supply and filled them back up properly.
- Microwave: Filled the apartment with smoke when used. We were told not to use it for the rest of our stay.
- Supplies: Barely enough basic supplies, including detergents and dishwashing products.
- Dryer: Full of polystyrene that ended up all over our clothes.
- Washing machine: Putrid.
- Vacuum: I had to unblock and fix it myself. Previous reviews showed this issue had been reported a year earlier.
- Bathroom: Fixtures falling apart and showerheads spraying water everywhere.
- Ironing: Board but no cover
- Keys: You don't get them from accomodation - have to pick up and drop off from the other side of Surfers.
This apartment is clearly neglected, yet guests are charged a premium for a supposedly premium stay. Most of our issues seem to have been reported in reviews over the past few years. They just really don't care!
The worst accommodation we've ever experienced. Save your money and look elsewhere. We've stayed at Rhapody before - it's nice - book direct with them.
1 / 10
Worst unit i have stayed in
The unit is in a good location but it is need of new furniture and blinds. Main bedroom is held up by a rolling pin. Bring your own blanket as u it only had a bed sheet for you to cover yourself with.
Building location
6 / 10
Will never book this property again.
The location was good and the sea view was good.
Check in procedure. They SMS'd me the evening before I traveled. Asked to open a kind of account to receive a document, in which I was asked to prove my identity with a driver's license and credit card details. Then to sign off electronically. None of that was easy to do. In the meantime, even when I was traveling, they kept sending new SMS to chase me to complete the document. The document was about paying a $300 security bond, which could have been raised several days earlier. This put me under the pump. When I met them in the reception in person, they still need me to sign electronically. I complied. But my bank sensed this was a scam and blocked my credit card,... subsequently requested the bank to unblock. I paid with a different card. In short, it was a night mare.
The apartment has 1 tea towel, 1 bath towel and hand towel for the 6 evening stay. No instruction for using any of the appliances or TV.
9 / 10
A really nice and pleasant stay
great views form high floor apartment, nicely presented accommodation.
opposite to beach and close to all amenities at surfer paradise
great views form high floor apartment, nicely presented accommodation.
opposite to beach and close to all amenities at surfer paradise
Wi Fi wasn't great
6 / 10Average·Jun 2025
The location was good and the sea view was good.
Check in procedure. They SMS'd me the evening before I traveled. Asked to open a kind of account to receive a document, in which I was asked to prove my identity with a driver's license and credit card details. Then to sign off electronically. None of that was easy to do. In the meantime, even when I was traveling, they kept sending new SMS to chase me to complete the document. The document was about paying a $300 security bond, which could have been raised several days earlier. This put me under the pump. When I met them in the reception in person, they still need me to sign electronically. I complied. But my bank sensed this was a scam and blocked my credit card,... subsequently requested the bank to unblock. I paid with a different card. In short, it was a night mare.
The apartment has 1 tea towel, 1 bath towel and hand towel for the 6 evening stay. No instruction for using any of the appliances or TV.
Parking is not specified as an available amenity at Premium Oceanfront Unit at Rhapsody Surfers Paradise - Hosted by Coastal Letting Co.. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Premium Oceanfront Unit at Rhapsody Surfers Paradise - Hosted by Coastal Letting Co.. Enjoy the water!
Is Premium Oceanfront Unit at Rhapsody Surfers Paradise - Hosted by Coastal Letting Co. pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Premium Oceanfront Unit at Rhapsody Surfers Paradise - Hosted by Coastal Letting Co.?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Private beach access
Beach access
Garden
Beach front
Map of Surfers Paradise Boulevard
Ratings and reviews
6.6 / 10
Average(26 Ratings)
100% verified reviews
9 / 10Outstanding·Mar 2025
great views form high floor apartment, nicely presented accommodation.
opposite to beach and close to all amenities at surfer paradise
Wi Fi wasn't great
6 / 10Average·Jun 2025
The location was good and the sea view was good.
Check in procedure. They SMS'd me the evening before I traveled. Asked to open a kind of account to receive a document, in which I was asked to prove my identity with a driver's license and credit card details. Then to sign off electronically. None of that was easy to do. In the meantime, even when I was traveling, they kept sending new SMS to chase me to complete the document. The document was about paying a $300 security bond, which could have been raised several days earlier. This put me under the pump. When I met them in the reception in person, they still need me to sign electronically. I complied. But my bank sensed this was a scam and blocked my credit card,... subsequently requested the bank to unblock. I paid with a different card. In short, it was a night mare.
The apartment has 1 tea towel, 1 bath towel and hand towel for the 6 evening stay. No instruction for using any of the appliances or TV.
$$$$
6.6Average
(26 Ratings)
"great views form high floor apartment, nicely presented accommodation.
opposite to beach and close to all amenities at surfer paradise"
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Surfers Paradise Boulevard
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Private beach access
Beach access
Garden
Beach front
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Premium Oceanfront Unit at Rhapsody Surfers Paradise - Hosted by Coastal Letting Co.. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Premium Oceanfront Unit at Rhapsody Surfers Paradise - Hosted by Coastal Letting Co.. Enjoy the water!
Is Premium Oceanfront Unit at Rhapsody Surfers Paradise - Hosted by Coastal Letting Co. pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Premium Oceanfront Unit at Rhapsody Surfers Paradise - Hosted by Coastal Letting Co.?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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