Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
3 / 10
lack of trust and transparency, which undermines the guest’s confidence in the service provided.
Unfortunately, this stay fell far short of expectations and of what was originally contracted. I booked a specific apartment with features I considered essential — namely the number of windows, the interior layout, the presence of a dining table on the terrace, and overall brightness. Upon arrival, I realised that I had been assigned a different apartment, with no prior notice, consent, or explanation.
Even if they told the price was equivalent, the comfort, sunlight exposure, and spatial layout were clearly below what was expected, and did not match the images or description of the apartment I had booked.
Most concerning is the fact that, despite having clearly stated that I did not want to change apartments, the change was made without my knowledge. After several days of contact with the customer service team — who repeatedly responded vaguely, promising the issue would be resolved "soon" — I discovered that the apartment I had originally booked was occupied by other guests. I can only conclude that this specific apartment is potentially being used as a visual hook to attract bookings, with guests being relocated to lower-standard units in the same building.
Moreover, the lockbox location for the key had been changed without any notification, forcing me to wait at the door, contact the number provided — which turned out to be uninformed and unhelpful — all of this after a journey that had started at 4 a.m.
To make matters worse, for a 7-night stay for two people, only 2 bath towels and 1 hand towel were provided. When I asked about this, I was told that this was the “basic kit” and that, for a “small additional fee”, I could request an extra set — which, to my surprise, amounted to €70.
I have used Booking.com for many years and have never encountered such disorganisation, lack of transparency, or disregard for the customer. The location is good, and the apartment — although different — was clean, which is the only reason I am giving two stars.
However, the management of the reservation, the failure to deliver what was promised, the poor communication, and the complete absence of any form of compensation or apology, made this a deeply frustrating experience.
The client is not a detail. And fulfilling what has been promised is the bare minimum in any trustworthy commercial relationship.
10 / 10
Was fantastic to be there
The area
8 / 10
The apartment is clean, spacious and brand new. Nice views, sound proof and a good bed.
The apartment is clean, spacious and brand new.
Nice views and a good bathroom and bed. Did not use any of the other facilities like the kitchen tv etc.
Did not hear any sound from outside or neighbours, although still construction works - so good isolation.
1. A bit of a escape room experience.. Did not get the details before arrival, friendly support from helpdesk but had to watch video explanation on my mobile - not easy. Took me 40 minutes to get into the apartment after I arrived. This would have been avoided if all info was shared upfront and the explanation was not only in a video but also via plain text.
2. Parking on the street next to the entrance, only for 3 hours max. Free after 6PM - 8AM , but can be a challenge. Machine was not accepting (wireless) any of my cards or phone and did not have coins with me.
3. Heating was switched on and could not find how to turn off in several rooms. Could save the owner money as it was very warm and I had to leave several doors/windows open.
5 / 10
Trop cher
Emplacement, facile d'acces avec les transports en commun (gratuit)
Mooie complete inrichting. Volledig nieuw in nieuwe buurt.
Laden en lossen moeilijk, veraf van parkeer mogelijkheden.
Momenteel werken in de buurt die voor wat lawaai zorgen.
8 / 10Excellent·Jun 2024
The apartment is clean, spacious and brand new.
Nice views and a good bathroom and bed. Did not use any of the other facilities like the kitchen tv etc.
Did not hear any sound from outside or neighbours, although still construction works - so good isolation.
1. A bit of a escape room experience.. Did not get the details before arrival, friendly support from helpdesk but had to watch video explanation on my mobile - not easy. Took me 40 minutes to get into the apartment after I arrived. This would have been avoided if all info was shared upfront and the explanation was not only in a video but also via plain text.
2. Parking on the street next to the entrance, only for 3 hours max. Free after 6PM - 8AM , but can be a challenge. Machine was not accepting (wireless) any of my cards or phone and did not have coins with me.
3. Heating was switched on and could not find how to turn off in several rooms. Could save the owner money as it was very warm and I had to leave several doors/windows open.
5 / 10·Aug 2025
Emplacement, facile d'acces avec les transports en commun (gratuit)
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Luxurious 1-BR Apt in Gasperich, Luxembourg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Luxurious 1-BR Apt in Gasperich, Luxembourg pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Luxurious 1-BR Apt in Gasperich, Luxembourg?
We found 7 amenities for this rental. This includes non-smoking, heating, balcony/terrace, accessible by lift, and contactless check-in/out.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Modern Comfort
Amenities
Non-smoking
Heating
Balcony/Terrace
Accessible by lift
Contactless check-in/out
Fire alarm
Cleaning products
Map of Luxembourg
Ratings and reviews
8.4 / 10
Excellent(28 Ratings)
100% verified reviews
10 / 10Outstanding·Apr 2025
The area
8 / 10Excellent·Apr 2025
Mooie complete inrichting. Volledig nieuw in nieuwe buurt.
Laden en lossen moeilijk, veraf van parkeer mogelijkheden.
Momenteel werken in de buurt die voor wat lawaai zorgen.
8 / 10Excellent·Jun 2024
The apartment is clean, spacious and brand new.
Nice views and a good bathroom and bed. Did not use any of the other facilities like the kitchen tv etc.
Did not hear any sound from outside or neighbours, although still construction works - so good isolation.
1. A bit of a escape room experience.. Did not get the details before arrival, friendly support from helpdesk but had to watch video explanation on my mobile - not easy. Took me 40 minutes to get into the apartment after I arrived. This would have been avoided if all info was shared upfront and the explanation was not only in a video but also via plain text.
2. Parking on the street next to the entrance, only for 3 hours max. Free after 6PM - 8AM , but can be a challenge. Machine was not accepting (wireless) any of my cards or phone and did not have coins with me.
3. Heating was switched on and could not find how to turn off in several rooms. Could save the owner money as it was very warm and I had to leave several doors/windows open.
5 / 10·Aug 2025
Emplacement, facile d'acces avec les transports en commun (gratuit)
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Luxembourg
About this apartment rental
Modern Comfort
Amenities
Non-smoking
Heating
Balcony/Terrace
Accessible by lift
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Luxurious 1-BR Apt in Gasperich, Luxembourg. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Luxurious 1-BR Apt in Gasperich, Luxembourg pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Luxurious 1-BR Apt in Gasperich, Luxembourg?
We found 7 amenities for this rental. This includes non-smoking, heating, balcony/terrace, accessible by lift, and contactless check-in/out.
Experience vacation in Luxembourg with our Apartment, New 1BR Apartment & Parking, Gasperich, Luxembourg. Enjoy amenities such as No pets allowed, Family friendly and Non-smoking, and more.
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Nestled in Luxembourg, this Apartment is perfect for your next vacation. Enjoy Luxury Large 4 Beds, 3 Balconies, 110 m2 - Parking's top-rated amenities, including Non-smoking and No pets allowed, and more.
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Looking for the perfect place to call home during your trip to Luxembourg? This Apartment offers a comfort and style with top-notch amenities, including Non-smoking and No pets allowed, and more.
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