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Reviews
2 / 10
I am glad it is over and that I survived.
That I only booked two nights. It was close to where friends lived, and one of them actually brought in a pizza for supper, and we ate together in the kitchen.
The lock box with the key was at ground level (should have been higher up), and so close to the entry steps that you could barely get a finger in to enter the code. There was no light in this area, so you would need to bring your own in the winter. Also, there were fragments of broken tile and concrete around the lockbox. The entryway was very dark. Kitchen obviously been added onto the property. There was a washer, but no way to dry your clothes. The bedroom above the kitchen had one electrical outlet, at floor level, under the bed. The floor itself had a piece of cardboard under the bed, and felt as if there were "gaps" where you might step through the kitchen ceiling. The bathroom was upstairs without any electrical outlet. Doors to closets were padlocked. My local friends took one look and said "this was never inspected -- no way would it ever meet building codes.
1 / 10
A very disappointing and stressful stay with poor communication, delayed check-in, an unexpected security deposit, and a
The only positive aspect was the location, which was convenient for visiting Liverpool. Unfortunately, this was overshadowed by the poor communication, delayed access, and overall condition of the property.
★☆☆☆☆ Terrible experience – avoid this property
This was one of the most stressful accommodation experiences my family has ever had.
We were travelling as two families with young children and completed all required check-in steps, including ID verification, facial verification, and payment of the unexpected £300 security deposit. Despite completing everything, we were left waiting outside the property for more than two hours with our luggage because the check-in instructions were not released.
During this time, nobody provided a clear explanation or even an estimated waiting time. We repeatedly contacted the property through Booking.com, sent numerous messages, and tried calling the landlord, but received no meaningful help. Our children were cold, wet, and extremely uncomfortable while we waited on the street.
Eventually, we received access around 8:30 pm, but the disappointment continued after entering the property. The accommodation was not in the condition expected for the price paid. The sofas were damaged and worn, there were cracks in the walls, the paintwork was poor, the outdoor area was dirty, and the beds were unstable and uncomfortable.
The biggest issue was not just the condition of the property, but the complete lack of communication, customer care, and respect shown to guests. A family booking should not involve leaving children outside for hours without support.
Also, the £300 security deposit requirement was not clearly disclosed during the booking process and only appeared on the day of arrival, which was very disappointing and should have been made clear before booking.
Overall, this property did not meet reasonable expectations, and the service provided was unacceptable. I would not recommend this accommodation to families or anyone looking for a stress-free stay.
10 / 10
Great time and was perfect for our group
Location and price
Decor maybe slightly outdated but was still great
7 / 10
‘Ok’
Good location. Big rooms, nice high ceilings.
Some work needed to cleanliness. But ok for works digs considering the price. Owner very helpful and I’m sure this issue will be sorted soon
Some work needed to cleanliness. But ok for works digs considering the price. Owner very helpful and I’m sure this issue will be sorted soon
7 / 10Good·Oct 2025
Nice and spacious. The location was great for us, as it was close to where my family lives. Easy to find parking, as it was on a quiet street with no restrictions.
The house was cold when we arrived. We couldn't turn the heating on, so I messaged the host. In fairness, they replied fairly quickly, but we were literally in and out when we arrived, as we had to be somewhere. I had turned it on just before we left, and when we came back (gone midnight), it was still cold (heating had gone back off).
The next morning, I turned it back on, but there was no hot water. Check out is 10am, so it was a struggle to pack up and sort out 3 young children, so, by the time I fiddled around with the old boiler and managed to get the water going, there wasn't time for us all to have a shower.
The fridge stank, which was a shame.
In general, the house was a bit shabby, (not dirty) with broken door handles, laminate flooring broken, light switches loose/broken.
They also hold a £300 damage deposit, which was another bad point.
6 / 10Average·Nov 2025
The room linen smelled fresh. There's plenty cups and plates which was great.
The process to receive check in instructions was onerous. After submitting passport details and photos, was asked to send utility bill information again on the day despite already deducting a full 300£ in security deposit. The house was chilly and heating was poor
The bathroom water ran cold. The fridge in the kitchen hasn't been sanitised in a long time.
The handle on the bathroom door was knackered to the extent the screws were coming off it.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Best Work Stays 4 Bedroom Washer FreeParking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Best Work Stays 4 Bedroom Washer FreeParking pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Work Stays 4 Bedroom Washer FreeParking?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Contactless check-in/out
Fire alarm
Cleaning products
Map of Liverpool
Ratings and reviews
7.1 / 10
Good(19 Ratings)
100% verified reviews
10 / 10Outstanding·Jun 2026
Location and price
Decor maybe slightly outdated but was still great
7 / 10Good·Mar 2026
Good location. Big rooms, nice high ceilings.
Some work needed to cleanliness. But ok for works digs considering the price. Owner very helpful and I’m sure this issue will be sorted soon
7 / 10Good·Oct 2025
Nice and spacious. The location was great for us, as it was close to where my family lives. Easy to find parking, as it was on a quiet street with no restrictions.
The house was cold when we arrived. We couldn't turn the heating on, so I messaged the host. In fairness, they replied fairly quickly, but we were literally in and out when we arrived, as we had to be somewhere. I had turned it on just before we left, and when we came back (gone midnight), it was still cold (heating had gone back off).
The next morning, I turned it back on, but there was no hot water. Check out is 10am, so it was a struggle to pack up and sort out 3 young children, so, by the time I fiddled around with the old boiler and managed to get the water going, there wasn't time for us all to have a shower.
The fridge stank, which was a shame.
In general, the house was a bit shabby, (not dirty) with broken door handles, laminate flooring broken, light switches loose/broken.
They also hold a £300 damage deposit, which was another bad point.
6 / 10Average·Nov 2025
The room linen smelled fresh. There's plenty cups and plates which was great.
The process to receive check in instructions was onerous. After submitting passport details and photos, was asked to send utility bill information again on the day despite already deducting a full 300£ in security deposit. The house was chilly and heating was poor
The bathroom water ran cold. The fridge in the kitchen hasn't been sanitised in a long time.
The handle on the bathroom door was knackered to the extent the screws were coming off it.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Liverpool
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Best Work Stays 4 Bedroom Washer FreeParking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Best Work Stays 4 Bedroom Washer FreeParking pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Work Stays 4 Bedroom Washer FreeParking?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Free WiFi/internet · Kitchen · Shared living spaces
Experience the best of Liverpool with this Apartment available for $301. This property is equipped with amenities including Free Parking, Pets allowed and Non-smoking, and more.
Free WiFi/internet · Kitchen · Shared living spaces
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