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Location
Reviews
8 / 10
Overall very good, would be happy to stay again
Location for concert event was excellent. Apartment was clean and comfortable. Staff were helpful with answering questions.
Unpleasant odour from kitchen sink drain, street noise quite loud from people eating on the pavement lasting until 2 am
3 / 10
Ordanary
Not much
No service, very low ceilings
10 / 10
Perfect location, neat, clean, and easy to access.
It was neat and clean. Had everything you need. It was very conveniently located. Two minute walk to Darling Quarter. Five minute walk to Paddy‘s market. Short walk to Darling Harbour. The staff contact and support was exceptional.
1 / 10
Shit - don’t book!
Unfortunately, our stay was very disappointing and fell well below expectations.
Arrival and access: Although instructions were provided before arrival, there was nobody at reception to open the door and nobody answered the intercom. This resulted in a lot of unnecessary waiting around and meant we had to rely on other guests staying in the building to let us in. This was frustrating and made the arrival process far more difficult than it should have been.
Cleanliness and condition: The property had a stale smell, and the walls were covered in marks that appeared to be from spilled drinks, as well as the odd hair. Overall, the apartment did not feel clean or well maintained.
Furniture and comfort: The sofa was particularly poorly positioned, being so close to the wall that both my partner and I repeatedly hit our heads when sitting down. The Velcro on the sofa also caught and pulled my hair, making it uncomfortable to use. The bed was sunken and extremely uncomfortable, which made it difficult to relax and get a good night’s sleep.
Entertainment: The television repeatedly glitched and froze, making it frustrating to use.
Bathroom hygiene: The bathtub had a shower mat covering the bottom. When I lifted it, the area underneath was extremely dirty, with visible dirt and mould. This was particularly unpleasant and raised serious concerns about the cleanliness of the bathroom. The fact that this was hidden beneath a mat made the situation even more concerning.
Overall, the property was uncomfortable, poorly maintained and not up to the standard we expected. Between the difficulties accessing the building, the cleanliness issues, the uncomfortable furniture and bed, and the problems with the television, our stay was far from enjoyable. I would not choose to stay here again and would advise future guests to be aware of these issues before booking.
Also random plaster on the ceiling of the bathroom too?
Nothing was replenished…leaving us to buy loo roll.
Location for concert event was excellent. Apartment was clean and comfortable. Staff were helpful with answering questions.
Unpleasant odour from kitchen sink drain, street noise quite loud from people eating on the pavement lasting until 2 am
10 / 10Outstanding·Oct 2026
It was neat and clean. Had everything you need. It was very conveniently located. Two minute walk to Darling Quarter. Five minute walk to Paddy‘s market. Short walk to Darling Harbour. The staff contact and support was exceptional.
7 / 10Good·Oct 2026
Good location near China town. Access was to property was simple. Communication from Gia was excellent
Bathroom could have been cleaner.
6 / 10Average·Sep 2026
Location was sensational - Darling Harbour, Haymarket, China Town, Public Transport - all was within walking distance. When air-conditioning didn't work, staff assisted to find a solution
advertised pool and gym however access to it was complicated and we did not feel comfortable leaving our photo id with strangers. Air conditioning was poor, and lots of noise with windows open
"It was neat and clean. Had everything you need. It was very conveniently located. Two minute walk to Darling Quarter. Five minute walk to Paddy‘s market. Short walk to Darling Harbour. The staff conta..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
WiFi/Internet
Laundry services
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Surry Hills
Ratings and reviews
8 / 10
Excellent(538 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Location for concert event was excellent. Apartment was clean and comfortable. Staff were helpful with answering questions.
Unpleasant odour from kitchen sink drain, street noise quite loud from people eating on the pavement lasting until 2 am
10 / 10Outstanding·Oct 2026
It was neat and clean. Had everything you need. It was very conveniently located. Two minute walk to Darling Quarter. Five minute walk to Paddy‘s market. Short walk to Darling Harbour. The staff contact and support was exceptional.
7 / 10Good·Oct 2026
Good location near China town. Access was to property was simple. Communication from Gia was excellent
Bathroom could have been cleaner.
6 / 10Average·Sep 2026
Location was sensational - Darling Harbour, Haymarket, China Town, Public Transport - all was within walking distance. When air-conditioning didn't work, staff assisted to find a solution
advertised pool and gym however access to it was complicated and we did not feel comfortable leaving our photo id with strangers. Air conditioning was poor, and lots of noise with windows open
$$$$
Top rated by guests
8Excellent
(538 Ratings)
"It was neat and clean. Had everything you need. It was very conveniently located. Two minute walk to Darling Quarter. Five minute walk to Paddy‘s market. Short walk to Darling Harbour. The staff conta..."
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