SaffronStays Zokaa - 3BR European-style villa with pool, den & open-sky shower near Imagicaa & Pali
7 / 10
Good(3 Ratings)
$$$$
Villa in Maharashtra
10 guests · 3 bedrooms · 4 baths
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Absolute Disaster, Major Safety Hazard, and Terrible Customer Service at SaffronStays Zokaa, Pali
The view from the property.
I booked SaffronStays Zokaa villa in Pali expecting a relaxing, premium getaway, but it turned into an absolute nightmare from the moment we checked in. I rarely write negative reviews, but the sheer lack of maintenance, blatant safety hazards, and atrocious customer service leave me no choice but to warn others.
The most shocking issue was the sheer danger of the property. The glass in the washroom cubicle was completely broken, which actually resulted in me getting physically injured during our stay. As if that wasn't terrifying enough, the ceiling in the den room had literally collapsed. It felt like we were vacationing in an abandoned construction zone rather than a luxury villa.
Beyond the safety hazards, the general upkeep was appalling:
* Zero Cleanliness: General housekeeping was virtually non-existent, with glaring cleaning issues visible the moment we walked in.
* Filthy Amenities: We were looking forward to the swimming pool, but it was completely uncleaned and unusable at the time of check-in.
* Neglected Outdoors: The garden area was completely unmaintained, overgrown, and a far cry from the photos online.
* Overpriced, Mediocre Food: The meals were incredibly average and definitely require significant improvement, yet they are billed at exorbitant rates.
To make matters worse, the SaffronStays customer care team is equally frustrating and highly unprofessional. When I raised these severe safety and hygiene issues, they promised me that compensation would be provided upon checkout. Instead of honoring their word, they shamelessly withheld my security deposit and demanded that I first clear the inflated, overpriced food bill before they would do anything.
Ultimately, they provided absolutely zero compensation for my physical injury and ruined holiday, and the customer care team completely ghosted me—stopping all responses to my messages the moment I checked out.
If you value your safety, your money, and your peace of mind, look elsewhere.
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at SaffronStays Zokaa - 3BR European-style villa with pool, den & open-sky shower near Imagicaa & Pali. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at SaffronStays Zokaa - 3BR European-style villa with pool, den & open-sky shower near Imagicaa & Pali. Enjoy the water!
Is SaffronStays Zokaa - 3BR European-style villa with pool, den & open-sky shower near Imagicaa & Pali pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SaffronStays Zokaa - 3BR European-style villa with pool, den & open-sky shower near Imagicaa & Pali?
We found 11 amenities for this rental. This includes free parking, air conditioning, pool, non-smoking, and balcony/terrace.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Maharashtra
About this villa rental
Spacious Accommodations
Amenities
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
Shared living spaces
Garden
Family friendly
Contactless check-in/out
Housekeeping available
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at SaffronStays Zokaa - 3BR European-style villa with pool, den & open-sky shower near Imagicaa & Pali. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at SaffronStays Zokaa - 3BR European-style villa with pool, den & open-sky shower near Imagicaa & Pali. Enjoy the water!
Is SaffronStays Zokaa - 3BR European-style villa with pool, den & open-sky shower near Imagicaa & Pali pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SaffronStays Zokaa - 3BR European-style villa with pool, den & open-sky shower near Imagicaa & Pali?
We found 11 amenities for this rental. This includes free parking, air conditioning, pool, non-smoking, and balcony/terrace.
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