Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Location
Reviews
1 / 10
Not for me
Unfortunately, we were very disappointed with our stay. There were several issues with the apartment that made us uncomfortable, particularly as we were travelling with children.
On arrival, we found a pill outside the apartment door, and there was also used, dirty underwear left in the front room from previous guests, which was particularly unpleasant and raised concerns about the standard of cleaning.
There was also a man repeatedly coming and going at all hours and accessing a cupboard immediately outside our window, which was intrusive and made us feel uncomfortable during our stay.
The apartment itself was in poor condition.
The toilet door handle was broken and the door could not be properly closed, the decorating was tired and poorly finished, and there were exposed screws on the sofa bed where our children were sleeping, which is a safety concern.
We appreciate that the owner may say that we should have contacted him and given him the opportunity to resolve these issues.
However, we were only in London for a short time and did not want to spend a significant part of our trip waiting around for someone to attend the property to deal with problems that should have been identified and resolved before guests arrived.
Overall, we expected a much better standard of cleanliness, maintenance and safety.
Unfortunately, based on our experience, we would not stay here again and cannot recommend this apartment.
1 / 10
Not worth it.
The location is good because it’s very close to establishments and a tube station.
It’s very dirty and musty. The floor was not mopped as parts of the floor felt gritty then our soles and socks went absolutely black. There was also rubbish storage just outside the entrance door and it stinks and left open. The wifi did not work for 2 days and response times for queries take sooo long. I cant even start with the state of the kettle, absolutely disgusting. The cooker also did not work, just take a hotel instead of this guys, it’s not worth it.
It needs a lot of work to improve this property.
3 / 10
Lower your expectations
Great location, easy to find and great transport links
The check-in instructions were wrong, the code provided was not correct and we were only able to unlock the lock box by accident.
The property layout is fine but there is a terrible damp smell in the vestibule, the beds and sofa bed are not comfortable.
The property appeared surface level clean but it was very dusty and tattered - paint peeling etc.
the lock actually got stuck on us on our second night and we couldn’t leave the property, one of us had to climb through the window to release it.
Confusing check out instructions - they asked us to confirm our check out time which we said would be 11am and they agreed. Then we received an email saying checkout was 10 so had to clarify this.
While we were still in the property the next guests arrived to check in?! This felt very strange considering the property would not have been cleaned yet!
It wasn’t terrible for two nights, considering most of our time was spent out and about but it wasn’t the most comfortable or nicest experience, I have stayed in far nicer hotels and apartments!
1 / 10
Very poor
Bob was broken. Door handle broken and couldn’t get out
Parking is not specified as an available amenity at Star Street Apartment-FB. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Star Street Apartment-FB pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Star Street Apartment-FB?
We found 5 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and fire extinguisher.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Map of City of Westminster
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Star Street Apartment-FB. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Star Street Apartment-FB pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Star Street Apartment-FB?
We found 5 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and fire extinguisher.
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