Details

Terrace/patio

Sonora 11 Apartments by VH

7.8 / 10

Good(11 Ratings)

$$$$

Apartment in Mexico City

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

Location

city location on map

Reviews

4 / 10

Poor communication with host plus code information they sent for the door was incorrect. I got to the property at 2am and were unable to access the unit until.

1 / 10

The unit was modern and clean. I felt comfortable there until one evening I noticed the water pooling around the sink drain was yellow. I filled a mug with water from all the faucets to confirm. I immediately contacted hotel management who said they did not advise using the water since they had cleaned the pipes that day. I immediately became alarmed at the possibility of water contamination given my chronic illness and having just received a fresh tattoo that needed cleaning. I informed the management that I would be checking out two nights early and how to get a refund. They recommended using the platform Hotels.com (where I had booked it) for the quickest resolution. However they did not respond to Hotels.com's request for a refund. If they knew the water pipes were serviced that day, and if they advised none of their guests to use the water, this information should promptly have been communicated to guests ahead of time. I also had no idea if they were telling the truth. It is a complete health and safety hazard for this violation to have occurred. The next day I developed watery diarrhea that turned bloody. Given the lack of professionalism and safety I feel the need to warn others.

2 / 10

After they sent us a check-in instruction and demanded a security deposit, the property manager texted us via WhatsApp that their apartments were overbooked and our room was occupied by other guests about three hours before we arrived the city. We had to quickly booked another hotel while we were on the flight. Since they could not offer the same type and same location of room for us, they agreed to cancel our reservation; however, they did not handle the cancellation with Expedia as they promised and stopped communicating with us either. We had to called Expedia and haven’t got our refund so far. They are disorganized and dishonest. I don’t recommend renting from them.

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Sonora 11 Apartments by VH

Terrace/patio

Television

Bathroom

Bathroom

Bathroom

Don't miss out! Price and availability may change

7.8 / 10

Good(11 Ratings)

Apartment in Mexico City

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentials and more

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and an oven, as well as free WiFi and a Smart TV. Other amenities include towels, kitchenware and utensils, a toaster, and a portable fan.

Amenities

Non-smoking

Map of Mexico City

city location on map

Ratings and reviews

7.8 / 10

Good(11 Ratings)

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Sonora 11 Apartments by VH. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Sonora 11 Apartments by VH pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sonora 11 Apartments by VH?

We found 1 amenities for this rental. This includes , and non-smoking.

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