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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Stressful and upsetting. AVOID AT ALL COSTS
good location for Kew Gardens.
The large stain on the bedroom floor which was just a few inches away from the burn mark made by an iron. But these were nothing compared to the fact that there was no key to the entrance door to the flat. Seb informed us about the issue around 4.15pm. Apparently, the previous guest had not left the key. Not quite sure how we were expected to entre the property with no key!. Plus, the property had been cleaned, so I don't know how the cleaner had managed to access the property with no key. We were told that the maintenance guy had a key, but he would have to get a spare one cut. It's a while since I have had a key cut, but from what I can remember it takes around 3 to 4 mins. It took Seb 4 DAYS to get a replacement key to us. His advice to us about not being able to access the door to the apartment block was, 'just leave the door open when you go out'. We still hadn't got in at this point, but this didn't seem to concern him. This is the main access door to the apartment block, and as you can imagine, everyone shuts the door as they leave and locks it. We were away for my birthday and had made plans to go out in the evenings for meals and drinks. Sadly we had to cancel these plans because we couldn't be sure of being able to get back in the property if we arrived back late. We were told on day 2 that the maintenance guy would drop the key off to us so that a guy called Ryan could collect the key and get one cut. Obviously the maintenance guy wasn't qualified enough to pop to his local supermarket to get one cut himself, he had to get the main man Ryan to come and do it. Needless to say, the maintenance guy and Ryan NEVER turned up with the key!. Eventually a key arrived on day 4 of a 6 day stay. I contacted Seb to ask for a partial refund for the stress and inconvenience. His reply was NO, but we could have a 20% on our next stay!!!!. As you can probably guess, there isn't going to be a NEXT stay.
10 / 10
Enjoyable stay with my daughter
As described, very helpful with questions, clean spacious and welcoming, full facilities, internet was great, highly reccomend
5 / 10
Good but could be improved
Good location , spacious
Heating did not work , very cold. Outside corridors stank of weed
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Brentford's Oasis with Gated Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Brentford's Oasis with Gated Parking pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Brentford's Oasis with Gated Parking?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and contactless check-in/out.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Brentford
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Brentford's Oasis with Gated Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Brentford's Oasis with Gated Parking pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Brentford's Oasis with Gated Parking?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and contactless check-in/out.
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