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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
1 / 10
Child’s weekend turned into tears after birthday gift stolen by owner
This experience raised serious concerns about both the handling of guest property and the credibility of the host’s communication.
Within hours of checking out, I contacted the host regarding a pair of my daughter’s designer slides left behind, valued at approximately the cost of the stay. I was advised they had already been “discarded” by the cleaner for being “worn,” without any attempt to contact me or hold the item.
When I questioned this, the explanation changed. I was then told the slides had been found under the bed, described as “dirty and tattered,” and disposed of via the building’s rubbish chute. This account does not reflect the condition of the item and was only introduced after the initial response was challenged.
Throughout this process, responsibility was repeatedly shifted onto the cleaning team. Key messages went unanswered, and there was no acknowledgment, no apology, and no genuine attempt to resolve the situation. Instead of taking any responsibility, I was effectively told to go through the building’s trash to try and find the item myself—despite having no access to the property.
The handling of this matter felt less like an attempt to assist and more like an effort to shut the conversation down once challenged.
We will be taking this further. It is unacceptable that a child should lose her belongings in this way—particularly on her birthday—due to decisions made without consent or care.
I have retained and included screenshots of all correspondence for full transparency.
Based on this experience, guests should be aware that items may go missing and you could be left out of pocket for more than the cost of your stay.
7 / 10
Nice views and position let down by poor cleanliness conditions and comfort
The Location and view
The property wasn’t in good condition and the cleanliness was very poor, the dishwasher hadn’t been emptied and the bathrooms were terrible, The Bed in the main bedroom was very uncomfortable. Only had one sofa in the lounge area.This property for a Penthouse is not in good condition sadly and needs a revamp
4 / 10
Disappointed
The view from apartment
The standard of furnishing in the penthouse. Mismatched and wobbly. Bathroom tiles tired and dirty. Mismatched kitchenware. Broken windows boarded up with timber and no window treatments.Sticky floors. Only one key provided for a 3 bedroom apartment that can accommodate 6 guests. Scratched and dented walls. Lack of finishing touches like complimentary toiletries. A bottle of wine of arrival. Chocolates. Slippers. These were all provided by Melbourne lifestyle apartments also in Docklands.
9 / 10
Great place to stay but sad about management inaction
Views were spectacular, facilities were as expected. One of the windows on the smaller bedrooms was broken by a storm and had not been repaired as yet. The penthouse was reasonable clean and there were some soap etc... available to use. Paying for the car space was necessary because I didn't need to use the car much due to the great public transport Melbourne has. Overall, I'd love to book it again next time it becomes available
One of the windows on the smaller bedrooms was broken by a storm and had not been repaired as yet. Last Wednesday I had to make a complaint to the building management because some boys were let into the swimming facilities by one of the tenants and those boys were unsupervised and unruly. During our visit to the pool, a group of boys — who were not residents but were let in by a tenant — were using the pool area as a soccer field, kicking a ball with significant force. Their behavior made it impossible for my family, and another family present, to safely use the pool. The other family had toddlers, and I was genuinely worried for their safety.
The boys continued to behave in an unruly and unsupervised manner, including running around the pool, which resulted in one boy slipping over. At that point, I intervened to stop them running to prevent further injury. The senior member of the other family approached me to express that they were also uncomfortable and unable to use the pool due to the boys’ behavior.
I then approached one of the building staff to report the issue. Despite raising the concern directly, no effective action was taken. My family left the pool area because it was unsafe and unusable. An hour later, as we were leaving for dinner, we saw that the same boys were still in the pool area with the soccer ball, indicating that no meaningful steps had been taken to address the situation.
Additionally, I noted that there are no safety signs in the pool area — no warnings about running, no prohibition of ball games, and no general safety or risk signage. This is a basic requirement in any shared pool facility and is essential for preventing accidents and ensuring resident safety.
The property wasn’t in good condition and the cleanliness was very poor, the dishwasher hadn’t been emptied and the bathrooms were terrible, The Bed in the main bedroom was very uncomfortable. Only had one sofa in the lounge area.This property for a Penthouse is not in good condition sadly and needs a revamp
9 / 10Outstanding·Jan 2026
Views were spectacular, facilities were as expected. One of the windows on the smaller bedrooms was broken by a storm and had not been repaired as yet. The penthouse was reasonable clean and there were some soap etc... available to use. Paying for the car space was necessary because I didn't need to use the car much due to the great public transport Melbourne has. Overall, I'd love to book it again next time it becomes available
One of the windows on the smaller bedrooms was broken by a storm and had not been repaired as yet. Last Wednesday I had to make a complaint to the building management because some boys were let into the swimming facilities by one of the tenants and those boys were unsupervised and unruly. During our visit to the pool, a group of boys — who were not residents but were let in by a tenant — were using the pool area as a soccer field, kicking a ball with significant force. Their behavior made it impossible for my family, and another family present, to safely use the pool. The other family had toddlers, and I was genuinely worried for their safety.
The boys continued to behave in an unruly and unsupervised manner, including running around the pool, which resulted in one boy slipping over. At that point, I intervened to stop them running to prevent further injury. The senior member of the other family approached me to express that they were also uncomfortable and unable to use the pool due to the boys’ behavior.
I then approached one of the building staff to report the issue. Despite raising the concern directly, no effective action was taken. My family left the pool area because it was unsafe and unusable. An hour later, as we were leaving for dinner, we saw that the same boys were still in the pool area with the soccer ball, indicating that no meaningful steps had been taken to address the situation.
Additionally, I noted that there are no safety signs in the pool area — no warnings about running, no prohibition of ball games, and no general safety or risk signage. This is a basic requirement in any shared pool facility and is essential for preventing accidents and ensuring resident safety.
9 / 10Outstanding·Dec 2025
The location is great and the view is amazing
The beds could do with an up-grade and a second set of keys would have been handy for a group pf 6
5 / 10·Apr 2025
The views, and the location.
The check in and check out process
Having only one key was frustrating
No dishwasher
Not enough couches for a family
Front door not closing properly
Shower pipes extremely loud when in use
Parking is not specified as an available amenity at Penthouse at City 3B2B2C-Harbour-Ocean View. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Penthouse at City 3B2B2C-Harbour-Ocean View. Enjoy the water!
Is Penthouse at City 3B2B2C-Harbour-Ocean View pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Penthouse at City 3B2B2C-Harbour-Ocean View?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Sauna
Accessible by lift
Fire alarm
Map of Melbourne
Ratings and reviews
6.7 / 10
Average(47 Ratings)
100% verified reviews
7 / 10Good·Mar 2026
The Location and view
The property wasn’t in good condition and the cleanliness was very poor, the dishwasher hadn’t been emptied and the bathrooms were terrible, The Bed in the main bedroom was very uncomfortable. Only had one sofa in the lounge area.This property for a Penthouse is not in good condition sadly and needs a revamp
9 / 10Outstanding·Jan 2026
Views were spectacular, facilities were as expected. One of the windows on the smaller bedrooms was broken by a storm and had not been repaired as yet. The penthouse was reasonable clean and there were some soap etc... available to use. Paying for the car space was necessary because I didn't need to use the car much due to the great public transport Melbourne has. Overall, I'd love to book it again next time it becomes available
One of the windows on the smaller bedrooms was broken by a storm and had not been repaired as yet. Last Wednesday I had to make a complaint to the building management because some boys were let into the swimming facilities by one of the tenants and those boys were unsupervised and unruly. During our visit to the pool, a group of boys — who were not residents but were let in by a tenant — were using the pool area as a soccer field, kicking a ball with significant force. Their behavior made it impossible for my family, and another family present, to safely use the pool. The other family had toddlers, and I was genuinely worried for their safety.
The boys continued to behave in an unruly and unsupervised manner, including running around the pool, which resulted in one boy slipping over. At that point, I intervened to stop them running to prevent further injury. The senior member of the other family approached me to express that they were also uncomfortable and unable to use the pool due to the boys’ behavior.
I then approached one of the building staff to report the issue. Despite raising the concern directly, no effective action was taken. My family left the pool area because it was unsafe and unusable. An hour later, as we were leaving for dinner, we saw that the same boys were still in the pool area with the soccer ball, indicating that no meaningful steps had been taken to address the situation.
Additionally, I noted that there are no safety signs in the pool area — no warnings about running, no prohibition of ball games, and no general safety or risk signage. This is a basic requirement in any shared pool facility and is essential for preventing accidents and ensuring resident safety.
9 / 10Outstanding·Dec 2025
The location is great and the view is amazing
The beds could do with an up-grade and a second set of keys would have been handy for a group pf 6
5 / 10·Apr 2025
The views, and the location.
The check in and check out process
Having only one key was frustrating
No dishwasher
Not enough couches for a family
Front door not closing properly
Shower pipes extremely loud when in use
$$$$
6.7Average
(47 Ratings)
"Amazing penthouse apartment with views across the city and the bay. Close to supermarket, dining options and a tram stop out front."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Melbourne
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Sauna
Accessible by lift
Fire alarm
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Penthouse at City 3B2B2C-Harbour-Ocean View. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Penthouse at City 3B2B2C-Harbour-Ocean View. Enjoy the water!
Is Penthouse at City 3B2B2C-Harbour-Ocean View pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Penthouse at City 3B2B2C-Harbour-Ocean View?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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