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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Kein vertraulicher Gastgeber! bevorzugt Familienangehörigen trotz Reservierung & Zahlung
Nichts
Ihr Verhalten gegenüber meiner Schwester und ihrer Familie einreichen.
Was Sie meiner Schwester angetan haben, werde ich nicht unbeachtet lassen. Meine Schwester und ihre Familie (Ehemann beide Töchtern mit deren Ehemänner und ihr Sohn mit seine frau und deren Sohn) verfügten über eine bestätigte und vollständig bezahlte Buchung Ihrer Unterkunft. Dennoch haben Sie nur wenige Stunden vor der Anreise versucht, mich dazu zu bewegen, die Buchung zu stornieren.
Ich habe dies ausdrücklich abgelehnt und kann dies durch unsere schriftliche E-Mail-Korrespondenz nachweisen.
Trotz der bestehenden Reservierung und der vollständigen Bezahlung haben Sie meiner Schwester und ihrer Familie bei ihrer Ankunft den Zutritt zur Unterkunft verweigert. Dafür gab es keinerlei rechtliche oder vertragliche Grundlage. Ein solches Verhalten ist inakzeptabel und stellt einen schwerwiegenden Verstoß gegen die Verpflichtungen eines Unterkunftsanbieters dar.
Besonders bedenklich ist, dass Sie meiner Schwester gegenüber behauptet haben, mich bereits informiert zu haben, dass ihre Familienmitglieder angekommen seien. Diese Aussage entspricht nicht der Wahrheit. Der einzige Kontakt, den Sie mit mir aufgenommen haben, bestand darin, mich zur Stornierung der Buchung zu bewegen. Dies habe ich klar und eindeutig abgelehnt.
Darüber hinaus haben Sie es versäumt, eine angemessene Alternative oder Ersatzunterkunft bereitzustellen, wodurch meine Schwester und ihre Familie in eine äußerst schwierige Situation gebracht wurden.
Ich werde sämtliche vorliegenden Nachweise, Nachrichten und E-Mails an Booking.com weiterleiten und den Vorfall ebenfalls dem ägyptischen Tourismusministerium melden. Darüber hinaus werde ich andere Reiseplattformen und Bewertungsportale über diesen Vorfall informieren, damit zukünftige Reisende über diese Erfahrung Kenntnis erhalten.
Alle relevanten Kommunikationsverläufe und Beweise liegen mir schriftlich vor und werden den zuständigen Stellen zur Prüfung übermittelt.
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Hurghada-Magawish Villa 4. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at Hurghada-Magawish Villa 4. Enjoy the water!
Is Hurghada-Magawish Villa 4 pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hurghada-Magawish Villa 4?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Hurghada
About this villa rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Outdoor Cooking
Family friendly
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Hurghada-Magawish Villa 4. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at Hurghada-Magawish Villa 4. Enjoy the water!
Is Hurghada-Magawish Villa 4 pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hurghada-Magawish Villa 4?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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