Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
3 / 10
Great location and stunning views, but severe management, maintenance, and deposit issues.
The location of the apartment is very good, directly by Levante Beach, and the views from the property are fantastic. Additionally, the apartment is very spacious.
Unfortunately, our overall experience was severely undermined by poor communication, maintenance shortcomings, and unacceptable handling of the deposit:
Comfort & condition: The beds were extremely uncomfortable. The shower in the single room is tiny. In the main bathroom, paint was peeling and flaking from the ceiling, and there was only one small towel rail. Air conditioning is only in the living room (only portable fans in the wardrobes in the bedrooms).
Parking: Despite prior communication and inquiries regarding a parking space—for which we had even been given a specific number—we did not receive a remote control for the gate upon check-in (we arrived at 1:00 AM and collected the keys from a lockbox by the office). I sent a message to the office on Sep. 7th, but I did not receive a response until a week later (Sep. 15th).
Unjustified deposit deduction & unresponsive customer service: Benidormbooking requires a €200 security deposit, which they claim is refunded within 3–7 days after departure. We checked out on September 18, leaving the apartment clean, undamaged, and in proper order. Not only was the deposit not returned within the stated timeframe, but multiple follow-up messages sent via Booking.com (Oct. 2, 6, and 11) were completely ignored.
Only on Oct. 15 was I told that €40 had been deducted for supposed "damage to a mirror's lamp" and that the rest had been refunded. At that point, no money had arrived. I immediately asked for photographic evidence of the alleged damage and proof of transfer—neither was provided. After being told on October 17 that the matter was escalated to a supervisor, the partial deposit (minus €40) finally arrived on October 18 — a full month after checkout—still without any photos, explanation, or evidence.
Overall, communication with the agency is exceedingly difficult, dismissive, and unprofessional.
9 / 10
Was a lovely trip, great apartment, weather and fab location
The location was excellent. The views were lush
Although the beds where comfy mattresses, the bed themselves were like camp beds and the double room meant that they could not be pushed together at all
9 / 10
Nice experience.
The location is excellent, nice and clean apartment. Worth the price! Super easy to make itinerary because of its location.
10 / 10
Girls trip away
Loads of room for our party of 5.
Ideal location and immaculate.
The shower in the single room is really small, but we managed.
Although the beds where comfy mattresses, the bed themselves were like camp beds and the double room meant that they could not be pushed together at all
7 / 10Good·Sep 2026
Excelente ubicación, nada más salir del edificio ya tiene la playa delante.
De las 5 camas individuales ninguna fue cómoda, eran todas de viscolástico y blandas que hundían por el centro al acostarse en ellas. Nada de firmeza
9 / 10Outstanding·Aug 2026
The location is excellent, nice and clean apartment. Worth the price! Super easy to make itinerary because of its location.
5 / 10·Feb 2025
The view is beautiful! Really great location if you want to be in the thick of it. Wasn't too loud even though we were practically right above Tiki beach bar.
The lounge area was gorgeous and great to chill out in. Plenty of blankets and pillows, storage space, etc. and though we didn't use it, there was a good selection of utensils, pots, pans, etc for cooking. There's also a pod coffee machine, but no pods, tea or coffee provided, so bring/buy your own!
The beds were very uncomfortable. The en suite shower was tiny and the blokes we were with couldn't even get in them. That shower also had a broken holder so it pointed at the wall. Both showers had very low water pressure.
The cover on the sofa was soaking wet?
The most frustrating part was needing to take a 10 minute walk from the apartment to get the keys. We were told beforehand that we could send someone else to get our keys, but when our friend went out of his way to get them, the reception staff wouldn't give them to him. We'd have understood if they'd said no in the first place.
Rather than having a drop box for the keys at the apartment, we had to take the keys back to the booking office... Not ideal when you have an early flight (you also need the keys to get out of the gate, so you can't get 1 person to take the keys while the rest of you pack, clean up, etc). Also, take note... The address for the key pick up on their page is wrong. It's number 62, not 66 as it says on booking.com!
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Torre Yago Apartment 15-2 Levante Beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Torre Yago Apartment 15-2 Levante Beach pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Torre Yago Apartment 15-2 Levante Beach?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Beach access
Garden
Beach front
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Benidorm
Ratings and reviews
8.4 / 10
Excellent(68 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
The location was excellent. The views were lush
Although the beds where comfy mattresses, the bed themselves were like camp beds and the double room meant that they could not be pushed together at all
7 / 10Good·Sep 2026
Excelente ubicación, nada más salir del edificio ya tiene la playa delante.
De las 5 camas individuales ninguna fue cómoda, eran todas de viscolástico y blandas que hundían por el centro al acostarse en ellas. Nada de firmeza
9 / 10Outstanding·Aug 2026
The location is excellent, nice and clean apartment. Worth the price! Super easy to make itinerary because of its location.
5 / 10·Feb 2025
The view is beautiful! Really great location if you want to be in the thick of it. Wasn't too loud even though we were practically right above Tiki beach bar.
The lounge area was gorgeous and great to chill out in. Plenty of blankets and pillows, storage space, etc. and though we didn't use it, there was a good selection of utensils, pots, pans, etc for cooking. There's also a pod coffee machine, but no pods, tea or coffee provided, so bring/buy your own!
The beds were very uncomfortable. The en suite shower was tiny and the blokes we were with couldn't even get in them. That shower also had a broken holder so it pointed at the wall. Both showers had very low water pressure.
The cover on the sofa was soaking wet?
The most frustrating part was needing to take a 10 minute walk from the apartment to get the keys. We were told beforehand that we could send someone else to get our keys, but when our friend went out of his way to get them, the reception staff wouldn't give them to him. We'd have understood if they'd said no in the first place.
Rather than having a drop box for the keys at the apartment, we had to take the keys back to the booking office... Not ideal when you have an early flight (you also need the keys to get out of the gate, so you can't get 1 person to take the keys while the rest of you pack, clean up, etc). Also, take note... The address for the key pick up on their page is wrong. It's number 62, not 66 as it says on booking.com!
$$$$
Top rated by guests
8.4Excellent
(68 Ratings)
"Loads of room for our party of 5.
Ideal location and immaculate."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Benidorm
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Beach access
Garden
Beach front
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Torre Yago Apartment 15-2 Levante Beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Torre Yago Apartment 15-2 Levante Beach pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Torre Yago Apartment 15-2 Levante Beach?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
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Looking for a memorable stay in Benidorm? Our Apartment might just be what you're looking for. Enjoy amenities including Free Parking, WiFi/Internet and Accessible by lift, and more during your stay.
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