Location was great

The reverse cycle a/c is quite loud and fluctuates alot, this is the only complaint I would have.

The garden is stunning and the beautiful woodwork inside. Perfect setting for relaxing and the hot tub was incredible. We had an amazing couple massage that started our stay perfectly.

That we didn’t stay longer!

We loved the wooden bath and the outdoor fire 🔥 The bottle of wine with chocolates was lovely on arrival. It was a magic place to spend my 60th Birthday

The split system was noisy in the bedroom and we were unable to work the bluetooth but otherwise everything was perfect

It was clean and had some lovely wine and treats waiting for us.

We understood that the property was in the process of being completed however, in our opinion there are essential requirements that were not met for the rate that was charged. The property was difficult to find with no house number or identification signage. When we found the property the exterior and the location didn’t resemble the advertised description. The accommodation was a converted ‘granny flat’ attached to a 2 story house. The door code was incorrect and we could not get into our accommodation. We then tried knocking on the door of the attached 2 story house which had a “No Trespassers” sign on the entrance. There wasn’t any response and we tried to contact the property owner by phone, she was out of service range and unavailable. We were left without communication at arrival time with the incorrect access code. It was at this point we contacted Booking.com Customer Service to refund our payment and cancel the booking. While waiting on a response we went through the Booking.com stream of emails and found another access code in an earlier email which thankfully worked. We had arrive at our accommodation after an 8 hour drive, we were looking forward to treating ourselves to what was advertised as a special spot and we decided to stop because we were too tired to find other accommodation although we were disappointed. The owner did not return our phone call but simply messaged 3hrs later, ‘I’m in very bad coverage’ Inside the accommodation was clean however, the quality of the finish did not meet expectations with rate that was charged. eg Bedside shelf was missing