Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Balcony/Terrace and more
Location
Reviews
3 / 10
Disappointing because of the poor cleanliness, and issues needing fixing
Location good with on-site parking
Hello
Thank you for asking for a review of the property we stayed in, at Morpeth.
The standard of cleaning in the property was extremely low in all the downstairs bedrooms and bathrooms.
Room 1
Under the bed were used tissues and dirt.
The mattress was too big for the bed.
Room 2
The shower was filthy with so much hair in the plug hole the water could not get away. Clearly had not been cleaned for a while.
The shower door opened the wrong way leaving little room between it and the toilet.
The outside door to the terrace did not lock. It was open and not secure, so had to be wedged shut.
The wall, spot lights and bed lights were not working.
Air fresheners tried to mask the smell of cigarettes.
Room 3
The bathroom was very damp with the floor permanently wet. It had mould and smelt.
Used tissues under the beds.
Room 4
Very strong cigarette smell.
The duvet was very dirty and brown inside the cover.
Bedside lamp not working.
All drains smelt of sewage.
The conservatory’s outer door didn’t lock. There was a bolt at the bottom but anyone could gain entry by a push.
Sweets were found between the sofa cushions. Sticky and they were not wrapped.
The J cloths in a basket under the kitchen sink were filthy. Totally unusable. (We went out to buy dish clothes).
The toilet by the front door had no towels and needed a clean.
We have rented many properties over the years and have never had such a bad experience.
Last year we paid the same amount of money for a house in Whitby. It was spotless and everything we all needed was there.
Please forward this letter to the owners who are paying for cleaning work which is not happening.
You need to take it off your site until a great deal of work has been done. To be honest a refund of at least £250 would be only a slightly compensation.
Yours sincerely,
Mr & Mrs Graham and Jenny Leng.
Parking is not specified as an available amenity at Morpeth town centre - Cottingburn House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Morpeth town centre - Cottingburn House pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Morpeth town centre - Cottingburn House?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and balcony/terrace.
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Balcony/Terrace and more
Map of Morpeth
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Fire extinguisher
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Morpeth town centre - Cottingburn House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Morpeth town centre - Cottingburn House pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Morpeth town centre - Cottingburn House?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and balcony/terrace.
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