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Urban Chic Retreat near Crown w/ Free Parking

7.1 / 10

Good(22 Ratings)

$$$$

Apartment in Southbank

4 guests · 2 bedrooms · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning and more

Location

city location on map

Reviews

7 / 10

I’d stay again

Great location, great water pressure, had everything we needed, comfy mattress and allowed early checkin

Not cleaned well

8 / 10

It was nice

Very close to Melbourne Convention & Exhibition Centre & free parking was great

It was a bit hot & stuffy if the blinds were up

9 / 10

Amazing location

The step by step instructions and photos provided on how to locate the key, carpark & apartment was most helpful and greatly appreciated! The location was fantastic and so close to everything! We had a terrific stay in this lovely little apartment.

Ideally a longer check out time than 10am after a 3pm check in would have been a nicer touch. (Most other places offer 2pm Check in and 10.00am Check out, or 3pm &11.00am) Not a deal breaker, but nice to have. We discovered the door did not lock upon checking out....not ideal or secure..... Some UHT milk and perhaps some coffee & tea sachets would also have been a "nice to have".

1 / 10

Beware this propert and booking.com

I booked this accomodation late on the day we were to check.in. When we arrived we called the owner who said they would take 30 mins to arrive and give us the key. When we finally got to the room it had obviously not been cleaned from the previous guest. We contcted the owner who said he had paid for cleaning. Dirty bed sheets, dirty tissues next to the bed, dirty towels on the towel rack, food in the fridge. When i complained to the owner again, then there was a knock at the door, it was the owners who demanded we leave the property. We greed we would if we get refunded the $320. They agreed and we left. We contacted booking.com to inform them.of the situation. They said they would contact the owner to arrange a refund. Since then they have put a 50% crefit on my booking.com account and have refused any further action. After discussing this with the ACCC we issued a Letter of Complaint as per ACCC advice. Booking.com simply igmore all.efforts to try and resolve this issue. They blame the owner, the owner blames booking.com. We are now going to VCAT to try get our momey back. Booking.com do not have any proyection for, or accountability to the consumer in circumstances like these. Obviously this completely ruined a weekend away and we had to get alternative accomodation. This was a very costly and upsetting weekend. We paid, we did not get what we paid for. The owner and booking.com refuse to discuss this or even attempt to resolve this meaningfully. Beware this property and booking.com. We now have to wait for VCAT to get our money back. We are not goimg to let this go and are warning people that this is what can happen. Beware!

I booked this accomodation late on the day we were to check.in. When we arrived we called the owner who said they would take 30 mins to arrive and give us the key. When we finally got to the room it had obviously not been cleaned from the previous guest. We contcted the owner who said he had paid for cleaning. Dirty bed sheets, dirty tissues next to the bed, dirty towels on the towel rack, food in the fridge. When i complained to the owner again there was a knock at the door, it was the owners who demandwd we leave the property. We greed we wpuld if we wpuld get refunded the $320. They agreed and we left. We contacted booking.com to i for them.of the situation. They said they would contact rhe owner to arrange a refund. Since then they have put a 50% crefit on my booking.com account and have refused any further action. After discussing this with the ACCC we issued a Letter of Complaint as per ACCC advice. Booking.com simply igmore all.efforts to try and resolve this issue. They blame the owner, the owner blames booking.com. We are now going to VCAT to try get our momey back. Booking.com do not have any proyection for or accountability to the consumer in circumstances like these. Obviously this completely ruined a weekend away and ww had to get alternative accomodation. This was a very costly and upsetting weekend. We paid, we did not get what we paid for. The owner and book8ng.com refuse to discuss this or even attempt to resolve this meaningfully. Beware this property and booking.com. We now have to wait for VCAT to get our money back. We are not goimg to let this go and are warning people that this is what can happen. Beware!

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Urban Chic Retreat near Crown w/ Free Parking

Urban Chic Retreat near Crown w/ Free Parking Apartment in Southbank

Urban Chic Retreat near Crown w/ Free Parking Apartment in Southbank

Urban Chic Retreat near Crown w/ Free Parking Apartment in Southbank

Urban Chic Retreat near Crown w/ Free Parking Apartment in Southbank

Urban Chic Retreat near Crown w/ Free Parking Apartment in Southbank

7.1Good

(22 Ratings)

"Clean great location great host free WiFi & parking"

Verified guest

Don't miss out! Price and availability may change

7.1 / 10

Good(22 Ratings)

Apartment in Southbank

4 guests · 2 bedrooms · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning and more

About this apartment rental

Spacious Accommodations

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

WiFi/Internet

Map of Southbank

city location on map

Ratings and reviews

7.1 / 10

Good(22 Ratings)

100% verified reviews

7 / 10Good·Sep 2026

Great location, great water pressure, had everything we needed, comfy mattress and allowed early checkin

Not cleaned well

8 / 10Excellent·Mar 2025

Very close to Melbourne Convention & Exhibition Centre & free parking was great

It was a bit hot & stuffy if the blinds were up

9 / 10Outstanding·Feb 2025

The step by step instructions and photos provided on how to locate the key, carpark & apartment was most helpful and greatly appreciated! The location was fantastic and so close to everything! We had a terrific stay in this lovely little apartment.

Ideally a longer check out time than 10am after a 3pm check in would have been a nicer touch. (Most other places offer 2pm Check in and 10.00am Check out, or 3pm &11.00am) Not a deal breaker, but nice to have. We discovered the door did not lock upon checking out....not ideal or secure..... Some UHT milk and perhaps some coffee & tea sachets would also have been a "nice to have".

10 / 10Outstanding·Nov 2024

Clean great location great host free WiFi & parking

N/A

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Urban Chic Retreat near Crown w/ Free Parking. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Urban Chic Retreat near Crown w/ Free Parking pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Urban Chic Retreat near Crown w/ Free Parking?

We found 5 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.

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