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1 / 10
Najgore iskustvo ikad
Cijeli boravak bio je katastrofalan i ovo je jedno od najlošijih iskustava koje smo imali sa smještajem rezerviranim preko Bookinga.
1. Već po dolasku nastao je prvi problem. Vlasnici su nam rekli da uopće ne znaju da netko dolazi, iako je rezervacija za pet osoba napravljena još 11.5.
2. Vlasnica je zatim tvrdila da uopće nemaju apartman za pet osoba. Tek nakon što smo joj pokazali rezervaciju za pet gostiju odvela nas je u apartman. U njemu su se nalazila dva kreveta za ukupno četiri osobe, dok kauča na razvlačenje, koji je bio naveden na Bookingu, nije bilo. Za petu osobu jednostavno je postavljen nadmadrac na pod.
3. Čistoća također nije bila na zadovoljavajućoj razini. Na stolu su nas dočekale mrvice hrane, a čaše su bile prilično prljave.
4. Drugog dana počeli su ozbiljni problemi s vodom. Pritisak vode općenito je bio vrlo slab, a svakih sat-dva voda bi potpuno nestala. Vlasnik je tvrdio da se problem javlja kada se više ljudi tušira istovremeno, međutim u dva navrata vodu nismo imali tijekom cijele noći. Nakon kasnog povratka sa svadbe nismo se mogli ni otuširati niti normalno oprati zube.
5. Pretposljednjeg dana nastali su još veći problemi sa strujom. U jednom trenutku potpuno je nestala. Vlasnik je tvrdio da je problem u cijelom susjedstvu, ali bilo je vidljivo da brojni okolni objekti imaju struju, a u tom trenutku na stranicama HEP-a nismo pronašli evidentiran kvar na tom području.
Nakon otprilike tri sata struja se vratila, ali je zatim još pet-šest puta nestajala i vraćala se u razmacima od 15 do 20 minuta.
Kada smo odlazili na svadbu, struje je bilo. Kada smo se kasno navečer vratili, ponovno nije bilo struje. Po potpunom mraku morali smo se penjati na drugi kat, a kako ponovno nije bilo ni vode, nakon svadbe smo se mogli osvježiti jedino vlažnim maramicama.
Bio je to pritom jedan od najtoplijih dana u godini. Bez električne energije klima-uređaj nije radio, zbog čega je u apartmanu bilo izuzetno vruće i praktički nismo mogli spavati.
1 / 10
Zdecydowanie odradzam
Nic
Zdecydowanie odradzam. W opisie obiektu na Booking.com widniała informacja o bezpłatnym transferze z/na lotnisko, co było kluczowe przy wyborze rezerwacji. Po dokonaniu rezerwacji okazało się, że transfer dostępny jest tylko za dodatkową opłatą. Dodatkowo, na stronie podano, że zameldowanie możliwe jest od godziny 15:00, a na miejscu poinformowano mnie, że dopiero od 17:00.
Ze względu na powyższe niedogodności musiałam zrezygnować z rezerwacji. Właściciel zgodził się na zwrot pieniędzy, jednak do dziś nigdy ich nie otrzymałam. Bardzo nieprofesjonalne i nieuczciwe podejście do gości.
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