Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
10 / 10
The place was spacious,it served me and my family well.Would definitely book again.
The place was near a shopping centre which was good.Its very secure and quiet once your inside the apartment.
1 / 10
Great Location, But Check Who Manages Your Apartment Before Booking
The property is in a excellent location very close to Westgate and Sarit Centre. At the property there is a minimart that really helps with basic necessities. There’s an excellent coffee shop.
The apartments are really well done very comfortable spacious lovely balconies a small but nice kitchenette has a washing machine and a fridge freezer. The pool is supposed to be heated but the heating pump is not working for awhile now. There’s a steam and sauna a gym and a small games room available.
Be careful when booking at Skynest Residences, as some apartments are managed by Skynest/City Blue while others are privately owned and operated as Airbnb units. This is not always clear on Booking.com.
I booked a privately managed apartment and, although communication before arrival was good, the actual check-in process was problematic. Reception did not have my details, the self-check-in keypad had a low battery and did not work properly, and the key card that was supposed to be inside the apartment was missing.
The apartment itself was clean and well furnished, but several essentials were missing, including towels, toilet tissue, drinking water, and some basic amenities. Most concerning was that the bathroom door in the master bedroom was completely missing, leaving the bathroom fully open to the bedroom. As I was travelling with my young son, this was a significant privacy issue.
When I raised these concerns, the host became defensive rather than helpful. Instead of discussing solutions, he insisted that my expectations were too high, refused to consider alternatives, and repeatedly asked me to leave the property. His customer service was disappointing and lacked professionalism and empathy.
I eventually moved to another apartment within Skynest Residences that was managed directly by City Blue. The difference was remarkable: smooth check-in, fully stocked amenities, responsive service, and a much more welcoming experience.
My advice is to confirm who manages the apartment before booking. In my experience, professionally managed units provided a far better and more reliable stay than this privately managed apartment.
Be weary of the company SHEE apartments and the Manager called CHRIS. These are the ride “i dont care” kind of ppl.
10 / 10
Thoroughly enjoyed my stay!
The building and property staff were so friendly and warm
Na
4 / 10
Basic and fair
Location
Booking is misleading . What I found was an Airbnb and not a serviced residence that I expected to be a part of a hotel chain
The place was near a shopping centre which was good.Its very secure and quiet once your inside the apartment.
10 / 10Outstanding·Jun 2026
The building and property staff were so friendly and warm
Na
8 / 10Excellent·Apr 2026
Good stay at Skynest. The staff of the building is very good and polite. The pool was enjoyable and the view from the nice balcony as well. Everything worked good in the appartment and it cas a cozy stay. Very very well situated and many options around for restaurants and even a nightclub if you're into that.
Only 2 points to consider: has no AC if you go during hot season, and the mattress is thin and firm so if you like to sleep on a cloud, avoid.
5 / 10·Apr 2026
Location and security
No water on arrival, smokers damaged the table and furniture, limited internet, on arrival no keycard present for elevator.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Skynest Residences Nairobi, Westlands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Skynest Residences Nairobi, Westlands. Enjoy the water!
Is Skynest Residences Nairobi, Westlands pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Skynest Residences Nairobi, Westlands?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and gym.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Sauna
Family friendly
Smoking allowed
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Nairobi County
Ratings and reviews
8.2 / 10
Excellent(156 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
The place was near a shopping centre which was good.Its very secure and quiet once your inside the apartment.
10 / 10Outstanding·Jun 2026
The building and property staff were so friendly and warm
Na
8 / 10Excellent·Apr 2026
Good stay at Skynest. The staff of the building is very good and polite. The pool was enjoyable and the view from the nice balcony as well. Everything worked good in the appartment and it cas a cozy stay. Very very well situated and many options around for restaurants and even a nightclub if you're into that.
Only 2 points to consider: has no AC if you go during hot season, and the mattress is thin and firm so if you like to sleep on a cloud, avoid.
5 / 10·Apr 2026
Location and security
No water on arrival, smokers damaged the table and furniture, limited internet, on arrival no keycard present for elevator.
$$$$
Top rated by guests
8.2Excellent
(156 Ratings)
"The place was near a shopping centre which was good.Its very secure and quiet once your inside the apartment."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Nairobi County
About this apartment rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Sauna
Family friendly
Smoking allowed
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Skynest Residences Nairobi, Westlands. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Skynest Residences Nairobi, Westlands. Enjoy the water!
Is Skynest Residences Nairobi, Westlands pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Skynest Residences Nairobi, Westlands?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and gym.
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