Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Location
Reviews
1 / 10
Very Disappointed
Location and size of the property.
We stayed here for 4 nights with a group of 5 friends, and honestly, I really wanted to love this place — but the basics just weren't there.
There was no toilet paper and no hand soap when we arrived, and no washing up liquid either, so we ended up having to go out and buy essentials ourselves on the first night, which isn't really what you want when you've just arrived after a long journey. Towels were a bigger issue — we were only given one small hand towel each for the whole stay, five adults, four nights, no bath towels at all.
The linens that were provided weren't of a decent quality either, and the cleaning really wasn't up to standard. Several remotes had dead batteries, there was visible dirt left on the walls and glass, and — worst of all — a bag of rubbish had actually been left out on the Juliette balcony from a previous stay. It really felt like the apartment had just been given a quick once-over rather than a proper clean between guests.
On top of that, the concierge contacted us during our stay to ask if we could let a repair person in to fix the washing machine. We explained we'd already gone out for the day, and were genuinely taken aback when they asked if we could go back to the apartment to let them in. That's not a reasonable ask to put on guests, and it summed up how poorly organised the whole stay felt.
It's a shame, because the location and the space itself had real potential. But between the missing basics, the substandard cleaning, and being asked to manage the repairs for them, it just didn't feel cared for and definitely guests were not considered. Either the owners aren't investing in the upkeep costs of this place or the management company isn't holding up their end — but either way, it's the guests who end up paying the price for it. We wouldn't stay here again and do not recommend
8 / 10
Fantastic location, great manager, immaculately clean. Downside was air conditioning situation but there is a heat wave
Excellent location - walk to station, shops, bars and restaurants.
Immaculate - so clean
Looks lovely inside - modern.
Comfortable living area.
Good system to collect keys from box outside.
Quiet neighbourhood
Handy balcony which we dried laundry on / not big enough to sit outside
No air conditioning in the two downstairs bedrooms. We were told to leave doors open during day and night so air conditioning from other rooms would filter through but it was so hot in Narbonne that it wasn’t effective.
The en-suite toilet wouldn’t flush and shower was blocked - however it was resolved within couple of hours and plumber was sent out! Anne-Lise (who manages the property) was fantastic - easily contactable and sorted problems and queries.
There wasn’t a safe which was a shame. Also not enough towels for number of guests.
9 / 10
Cool apart in the middle of Narbonne
Very nice apartment in the middle of town near the large market. Interesting layout that worked well for our group of 6. Nice dining area and kitchen.
The logistics of parking was rather confusing but it eventually worked out. Some additional information up front would be helpful.
9 / 10
Espléndida
La situación inmejorable. Muy espacioso y bien decorado
Los baños ya que tiene 4 pero solo dos retretes y para 10 personas es muy poco
La situación inmejorable. Muy espacioso y bien decorado
Los baños ya que tiene 4 pero solo dos retretes y para 10 personas es muy poco
10 / 10Outstanding·Sep 2026
Grand luxueux propre bien situé.
8 / 10Excellent·Aug 2026
Excellent location - walk to station, shops, bars and restaurants.
Immaculate - so clean
Looks lovely inside - modern.
Comfortable living area.
Good system to collect keys from box outside.
Quiet neighbourhood
Handy balcony which we dried laundry on / not big enough to sit outside
No air conditioning in the two downstairs bedrooms. We were told to leave doors open during day and night so air conditioning from other rooms would filter through but it was so hot in Narbonne that it wasn’t effective.
The en-suite toilet wouldn’t flush and shower was blocked - however it was resolved within couple of hours and plumber was sent out! Anne-Lise (who manages the property) was fantastic - easily contactable and sorted problems and queries.
There wasn’t a safe which was a shame. Also not enough towels for number of guests.
5 / 10·Oct 2026
Läget är perfekt för att besöka Narbonne. Nära buss, mataffär och butiker.
Lägenheten är väldisponerad för 8 personer. Obs många trappor så absolut inget för barnfamiljer eller den som har svårt att gå.
Att en av två toaletter inte fungerade under hela vistelsen inte är acceptabelt när man bokat en lägenhet för 8.
Dåligt städat. Både lakan och örngott hade fläckar vilket var mycket ofräscht. Lösa krokar på toalett och andra ställen, och usel belysning på den enda toaletten. Golven kändes inte helt rengjorda.
Dålig återkoppling och engagemang från hyresvärd när vi hörde av oss direkt om att en toalett inte fungerade. Istället för att komma förbi och kolla satt vi och skickade många meddelanden och ringde till värden. Det tog onödigt tid av vår semester. Hon lyckades inte lösa toalettproblemet alls och menade mest att den fungerar innan...
Vi förväntar oss ersättning och återbetalning av delar av hyran.
Jag var tvungen att mejla innan för att se alla sängar och rum. Borde legat i annonsen.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Escapade Charmante à Narbonne Grand Loft Prestige. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Escapade Charmante à Narbonne Grand Loft Prestige pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Escapade Charmante à Narbonne Grand Loft Prestige?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
"Very nice apartment in the middle of town near the large market. Interesting layout that worked well for our group of 6. Nice dining area and kitchen."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Fire alarm
Cleaning products
Map of Narbonne
Ratings and reviews
8.7 / 10
Excellent(130 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
La situación inmejorable. Muy espacioso y bien decorado
Los baños ya que tiene 4 pero solo dos retretes y para 10 personas es muy poco
10 / 10Outstanding·Sep 2026
Grand luxueux propre bien situé.
8 / 10Excellent·Aug 2026
Excellent location - walk to station, shops, bars and restaurants.
Immaculate - so clean
Looks lovely inside - modern.
Comfortable living area.
Good system to collect keys from box outside.
Quiet neighbourhood
Handy balcony which we dried laundry on / not big enough to sit outside
No air conditioning in the two downstairs bedrooms. We were told to leave doors open during day and night so air conditioning from other rooms would filter through but it was so hot in Narbonne that it wasn’t effective.
The en-suite toilet wouldn’t flush and shower was blocked - however it was resolved within couple of hours and plumber was sent out! Anne-Lise (who manages the property) was fantastic - easily contactable and sorted problems and queries.
There wasn’t a safe which was a shame. Also not enough towels for number of guests.
5 / 10·Oct 2026
Läget är perfekt för att besöka Narbonne. Nära buss, mataffär och butiker.
Lägenheten är väldisponerad för 8 personer. Obs många trappor så absolut inget för barnfamiljer eller den som har svårt att gå.
Att en av två toaletter inte fungerade under hela vistelsen inte är acceptabelt när man bokat en lägenhet för 8.
Dåligt städat. Både lakan och örngott hade fläckar vilket var mycket ofräscht. Lösa krokar på toalett och andra ställen, och usel belysning på den enda toaletten. Golven kändes inte helt rengjorda.
Dålig återkoppling och engagemang från hyresvärd när vi hörde av oss direkt om att en toalett inte fungerade. Istället för att komma förbi och kolla satt vi och skickade många meddelanden och ringde till värden. Det tog onödigt tid av vår semester. Hon lyckades inte lösa toalettproblemet alls och menade mest att den fungerar innan...
Vi förväntar oss ersättning och återbetalning av delar av hyran.
Jag var tvungen att mejla innan för att se alla sängar och rum. Borde legat i annonsen.
$$$$
Top rated by guests
8.7Excellent
(130 Ratings)
"Very nice apartment in the middle of town near the large market. Interesting layout that worked well for our group of 6. Nice dining area and kitchen."
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Narbonne
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Escapade Charmante à Narbonne Grand Loft Prestige. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Escapade Charmante à Narbonne Grand Loft Prestige pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Escapade Charmante à Narbonne Grand Loft Prestige?
We found 8 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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