Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
6 / 10
Great apartment, unsightly environment, terrible owner's communication
Apartment cleanness and all the equipment inside
terrible owner's communication, he dont reply to messages, he refuses to answer given questions, he even refuse communication with booking support. And he didnt return the full amount of deposit without giving any reason.
1 / 10
My nine-night stay in Valencia was marred by maintenance and hygiene issues, followed by a stressful and ongoing dispute
A holiday ruined by a dishonest host and poor property management
Pros:
• The location is fantastic if you want to be right by the beach.
• I appreciated the convenience of the lockbox for our initial check-in.
• I initially felt the host was helpful when they quickly provided the Wi-Fi password and TV instructions.
Extremely Disappointing Experience – Deposit Issues and Poor Management
Stay Dates: 4 October 2025 – 13 October 2025
Rating: 1/10
I recently stayed at this "Luxury Loft" in Valencia for nine nights, and while the location is near the beach, the overall experience was overshadowed by significant property issues and appalling post-stay customer service.
Unauthorized Deposit Deductions
The most distressing part of this experience involves the €300 damage deposit. Despite leaving the apartment tidy, the host only returned €265.93. They deducted funds for a soap dispenser they claim was broken, even though it was already missing/damaged before I even checked in. This deduction was made without my consent or any prior notification; I only discovered the shortfall when reviewing my bank statement.
Lost Property Held "Hostage"
I accidentally left a black Nintendo controller in a drawer under the bed. While the host confirmed they found it on 25 October, they spent the next two months making excuses and failing to post it back to me, despite my repeated offers to pay for shipping. Most recently, the host has threatened to "dispose" of my property if I do not arrange a private courier, which is completely unprofessional.
Property & Maintenance Issues
During the stay, we faced several significant inconveniences:
• Electrical Failures: We experienced a blackout that left us without AC, lights, or a working boiler.
• Hygiene: We encountered cockroaches within the apartment during our stay.
• Noise: On one evening, a man was blasting music directly outside the flat for six hours, making it impossible to sleep.
• Technical Faults: The TV remote was partially non-functional, requiring us to use touch controls on the unit itself to turn it on or off.
Summary
The host is a "company" that lacks the basic hospitality standards one would expect.
10 / 10
Comodidad y tranquilidad
Básicamente todo, era muy tranquilo, sobretodo cómodo asequible y sin falta de nada, os lo recomiendo si vais entre 1-3 personas.
7 / 10
Alguna sorpresa pero volvería otra vez
El alojamiento tiene buena ubicación y para unos días está muy bien. La persona que lo gestiona está pendiente del móvil y eso se agradece.
Te piden una fianza (durante la reserva no te lo pone), el tema entrega de llaves y check-out deja mucho que desear (si no estás a las 12:00 te pide 20€ para entregarte la llave a otra hora) y la limpieza (baños en concreto) no es la mejor, la ducha se atascaba.
Básicamente todo, era muy tranquilo, sobretodo cómodo asequible y sin falta de nada, os lo recomiendo si vais entre 1-3 personas.
7 / 10Good·Aug 2026
El alojamiento tiene buena ubicación y para unos días está muy bien. La persona que lo gestiona está pendiente del móvil y eso se agradece.
Te piden una fianza (durante la reserva no te lo pone), el tema entrega de llaves y check-out deja mucho que desear (si no estás a las 12:00 te pide 20€ para entregarte la llave a otra hora) y la limpieza (baños en concreto) no es la mejor, la ducha se atascaba.
8 / 10Excellent·Aug 2026
bella casa, moderna.
peccato sia al primo piano, ci sono le blatte
6 / 10Average·Jun 2026
Apartment cleanness and all the equipment inside
terrible owner's communication, he dont reply to messages, he refuses to answer given questions, he even refuse communication with booking support. And he didnt return the full amount of deposit without giving any reason.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Luxury loft on the beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Luxury loft on the beach pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Luxury loft on the beach?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wheelchair accessible.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Beach access
Toilet with grab rails
Key access
Contactless check-in/out
Cleaning products
Map of Valencia
Ratings and reviews
7.1 / 10
Good(41 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Básicamente todo, era muy tranquilo, sobretodo cómodo asequible y sin falta de nada, os lo recomiendo si vais entre 1-3 personas.
7 / 10Good·Aug 2026
El alojamiento tiene buena ubicación y para unos días está muy bien. La persona que lo gestiona está pendiente del móvil y eso se agradece.
Te piden una fianza (durante la reserva no te lo pone), el tema entrega de llaves y check-out deja mucho que desear (si no estás a las 12:00 te pide 20€ para entregarte la llave a otra hora) y la limpieza (baños en concreto) no es la mejor, la ducha se atascaba.
8 / 10Excellent·Aug 2026
bella casa, moderna.
peccato sia al primo piano, ci sono le blatte
6 / 10Average·Jun 2026
Apartment cleanness and all the equipment inside
terrible owner's communication, he dont reply to messages, he refuses to answer given questions, he even refuse communication with booking support. And he didnt return the full amount of deposit without giving any reason.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Valencia
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Beach access
Toilet with grab rails
Key access
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Luxury loft on the beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Luxury loft on the beach pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Luxury loft on the beach?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wheelchair accessible.
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