Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Wonderful Staff, but EXTREMELY OVERPRICED ALMOST SCAM
The staff and security team were exceptional: polite, helpful and always ensuring our safety. The room was beautiful, clean and spacious for our family
.Unfortunately, we paid $800 for two nights, and the experience fell far short of luxury standards.
1. Ventilation: Only two small windows, making the room extremely hot.
2. Wi-Fi: No internet access inside the room.
3. Coffee: No coffee-making facilities in the room.
4. Curtains: No proper curtains to block the early morning sunlight.
5. Privacy: Neighbouring cottages overlook each other, and bathroom windows have no blinds, potentially exposing guests while showering or using the toilet.
6. Food: Basic meals with very limited choices.
7. Facilities: No swimming pool or significant recreational amenities.
8. Maintenance: Communal areas and outdoor decking appeared weathered and neglected.
9. Wildlife safety: No obvious protective perimeter.
10. Photos: The pictures create expectations that the limited facilities do not meet.
11. Value for money: At $800 for two nights, we expected genuine luxury, better comfort, privacy, food and amenities.
Overall: The staff deserve five stars for their kindness and professionalism, but Kuoom Lodge Serengeti offers very poor value for money at this price.
5 / 10
Not what we expected, over priced
Inside the rooms are beautiful and the staff are so lovely
The property is a little run down and not what we would have expected for the price we paid. At this very high price point we would have expected the pool to be fixed and there to be air conditioning in the rooms, at the very least. Instead the property is weathered and over grown. The pool was cracked with vegetation growing out of the pool cracks and staff told us it had been that way for 6 months. The rooms are very hot during the day and with only 2 windows at the back of the dome it is very difficult to air out and keep cool, because of this and because of the price we paid we would have expected air conditioning in the rooms, but there is only a pedestal fan. At over $700 USD ($900 AUD) per night we paid far, far more than we would for any accommodation, anywhere in the world, in choosing to stay at Kuoom, but we wanted to as we thought it would be an experience staying in the domes. We ended up leaving a night early despite not being refunded the final night stay. The food also wasn’t as we expected - from the photos on the booking, it presents as ala carte in photos but more bistro in person. Sadly we believe the accommodation is not worth the price paid and suggest the lodge significantly reduce their prices until the lodge is repaired and maintained to a standard that would justify that price
1 / 10
Not what it appears to be
Kuoom failed at the things that matter most when you are deep in the Serengeti: a comfortable place to sleep, safe ventilation, privacy and basic hygiene.
We paid for five nights and left after one. Despite not being refunded. The accommodation is a plastic dome structure with wooden beams, no proper ventilation and no practical way to cool it during the day. It became brutally hot, airless and difficult to breathe in. The only opening we found was a tiny zipped plastic section near the bathroom area, with no insect mesh, meaning guests must choose between extreme heat or opening the place they sleep to mosquitoes (potentially malaria mosquitos), tsetse flies and other insects.
The bathroom layout was also unacceptable. The toilet and shower area are directly behind the bed with no door, so there is no privacy and every sound and smell is shared inside the accommodation.
At over USD 700 per night for four guests in a Deluxe Quadruple Room, there was no fridge, no tea or coffee facilities, and from what we saw, the dome accommodations appeared essentially the same, regardless of how the categories are worded.
The property is unfenced and open to wild animals. Guests are not permitted to leave their room without waiting for hotel staff; and large animal dung, likely buffalo, was left uncleared during our stay. The restaurant raised further hygiene concerns: poor food, ignored dietary requirements, dead insects at the tea and coffee station, wet lumpy sugar, a rusted instant coffee tin and a dirty public toilet.
After asking an online question (and before booking), we received a sales call using words such as luxury, high-end, five-star and premium. That matters because the stay delivered the opposite.
I have read Kuoom’s replies to negative reviews (please scroll and see for yourself), so I am keeping this factual and limited to what we personally experienced. Once you arrive this deep in the Serengeti, leaving is difficult and expensive. Kuoom will not refund.
10 / 10
Very pleasant and I’m looking forward to visit again
Everything and mostly the environment, I’m into a nature and bushy places , in the middle of nowhere kinda lodges and this was one of them .. and the staffs topnotch , warm welcoms , very pleasant hospitality…. Kelvin and his staffs went out of there way to make me comfortable,thank you guys so much .
Ausnehmend freundliches und zuvorkommendes Personal - Euch allen vielen Dank für den wunderbaren Aufenthalt!
Die Kugelzelte, die Aussicht, das Feeling darin - alles tolle Erlebnisse!
Das Dinner war sehr lecker und immer ganz toll serviert.
Nichts!
10 / 10Outstanding·Aug 2026
Expérience insolite très cool !
Chambre confortable avec vue incroyable.
Mention spéciale à Amos pour le service super.
10 / 10Outstanding·May 2026
Everything and mostly the environment, I’m into a nature and bushy places , in the middle of nowhere kinda lodges and this was one of them .. and the staffs topnotch , warm welcoms , very pleasant hospitality…. Kelvin and his staffs went out of there way to make me comfortable,thank you guys so much .
Nothing at all
5 / 10·Oct 2026
Inside the rooms are beautiful and the staff are so lovely
The property is a little run down and not what we would have expected for the price we paid. At this very high price point we would have expected the pool to be fixed and there to be air conditioning in the rooms, at the very least. Instead the property is weathered and over grown. The pool was cracked with vegetation growing out of the pool cracks and staff told us it had been that way for 6 months. The rooms are very hot during the day and with only 2 windows at the back of the dome it is very difficult to air out and keep cool, because of this and because of the price we paid we would have expected air conditioning in the rooms, but there is only a pedestal fan. At over $700 USD ($900 AUD) per night we paid far, far more than we would for any accommodation, anywhere in the world, in choosing to stay at Kuoom, but we wanted to as we thought it would be an experience staying in the domes. We ended up leaving a night early despite not being refunded the final night stay. The food also wasn’t as we expected - from the photos on the booking, it presents as ala carte in photos but more bistro in person. Sadly we believe the accommodation is not worth the price paid and suggest the lodge significantly reduce their prices until the lodge is repaired and maintained to a standard that would justify that price
Offering mountain views, Kuoom Serengeti in Robanda offers accommodations, a terrace, a restaurant and a bar. The lodge features both WiFi and private parking free of charge.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Fireplace
Family friendly
Safe
Key access
Housekeeping available
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this nature lodge has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this nature lodge?
Parking is not specified as an available amenity at Kuoom Serengeti. For more information, we encourage you to contact the property about where to park.
Is there a pool at this nature lodge?
We didn’t find pool listed as an amenity for this nature lodge. It may be worth double checking if a pool is important for your stay.
Is Kuoom Serengeti pet friendly?
Unfortunately, this nature lodge is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kuoom Serengeti?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, bar, and balcony/terrace.
"Everything and mostly the environment, I’m into a nature and bushy places , in the middle of nowhere kinda lodges and this was one of them .. and the staffs topnotch , warm welcoms , very pleasant hos..."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this nature lodge rental
Offering mountain views, Kuoom Serengeti in Robanda offers accommodations, a terrace, a restaurant and a bar. The lodge features both WiFi and private parking free of charge.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Fireplace
Family friendly
Safe
Key access
Housekeeping available
Fire extinguisher
Cleaning products
Map of Tanzania
Ratings and reviews
8 / 10
Excellent(59 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Ausnehmend freundliches und zuvorkommendes Personal - Euch allen vielen Dank für den wunderbaren Aufenthalt!
Die Kugelzelte, die Aussicht, das Feeling darin - alles tolle Erlebnisse!
Das Dinner war sehr lecker und immer ganz toll serviert.
Nichts!
10 / 10Outstanding·Aug 2026
Expérience insolite très cool !
Chambre confortable avec vue incroyable.
Mention spéciale à Amos pour le service super.
10 / 10Outstanding·May 2026
Everything and mostly the environment, I’m into a nature and bushy places , in the middle of nowhere kinda lodges and this was one of them .. and the staffs topnotch , warm welcoms , very pleasant hospitality…. Kelvin and his staffs went out of there way to make me comfortable,thank you guys so much .
Nothing at all
5 / 10·Oct 2026
Inside the rooms are beautiful and the staff are so lovely
The property is a little run down and not what we would have expected for the price we paid. At this very high price point we would have expected the pool to be fixed and there to be air conditioning in the rooms, at the very least. Instead the property is weathered and over grown. The pool was cracked with vegetation growing out of the pool cracks and staff told us it had been that way for 6 months. The rooms are very hot during the day and with only 2 windows at the back of the dome it is very difficult to air out and keep cool, because of this and because of the price we paid we would have expected air conditioning in the rooms, but there is only a pedestal fan. At over $700 USD ($900 AUD) per night we paid far, far more than we would for any accommodation, anywhere in the world, in choosing to stay at Kuoom, but we wanted to as we thought it would be an experience staying in the domes. We ended up leaving a night early despite not being refunded the final night stay. The food also wasn’t as we expected - from the photos on the booking, it presents as ala carte in photos but more bistro in person. Sadly we believe the accommodation is not worth the price paid and suggest the lodge significantly reduce their prices until the lodge is repaired and maintained to a standard that would justify that price
$$$$
Top rated by guests
8Excellent
(59 Ratings)
"Everything and mostly the environment, I’m into a nature and bushy places , in the middle of nowhere kinda lodges and this was one of them .. and the staffs topnotch , warm welcoms , very pleasant hos..."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Tanzania
About this nature lodge rental
Offering mountain views, Kuoom Serengeti in Robanda offers accommodations, a terrace, a restaurant and a bar. The lodge features both WiFi and private parking free of charge.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Fireplace
Family friendly
Safe
Key access
Housekeeping available
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this nature lodge has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this nature lodge?
Parking is not specified as an available amenity at Kuoom Serengeti. For more information, we encourage you to contact the property about where to park.
Is there a pool at this nature lodge?
We didn’t find pool listed as an amenity for this nature lodge. It may be worth double checking if a pool is important for your stay.
Is Kuoom Serengeti pet friendly?
Unfortunately, this nature lodge is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kuoom Serengeti?
We found 15 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, bar, and balcony/terrace.
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