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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
3 / 10
Nice place, Terrible management
Located in a quiet village. Nice view from the main room. I was there in December, at that time the territory looked nice because of some blooming bushes. A working fireplace was also a nice touch. With a different management and considering affordable price, I would give it 8.0.
Looked for 3 bedrooms and 2 bathrooms villa in that area.
Booked this one for 2 nights for me and my family.
1. The manager did not see or ignored my questions that I sent before reservation.
2. The manager did not know about my reservation until I called him on the day of arrival.
3. 5 hours later he sent me a message stating that I can't use one of the toilets as it was not operational. I was 1.5 (out of 4) hours drive left to the villa.
4. Promised me to "do his best" to fix the toilet by the time we arrived, so I continued to drive to the place. As I arrived, I received instructions where to get the key, the toilet was dismantled, no one on-site was performing repairs.
5. The place has a non-refund policy. So I left and asked him to cancel my reservation. He didn't.
6. During the following days, the manager offered me a 20% refund, told me that I should be grateful, blamed me for not being willing to "adapt", and finally told me that they "do not need my charity". By "charity" I guess he meant my payment, although he still kept it (100%), so this doesn't add up.
7. Also during the following days he mentioned, that he could not fix the toilet because it was Saturday, and the local shop with spare parts was closed. As I learned later, there was a Leroy Merlin in Granada (30 minutes drive), which was open on Saturday and had all the necessary parts. I guess he did not care enough to drive there or arrange a delivery. I also prefer to spend my weekend with my family, and not waste it on fixing the toilets. But then again I am not managing the properties.
So my take-away after wasting a few hours of my time and 500 euros is this: chances of bumping into something as unprofessional and arrogant are much less when I book places with at least a dozen positive reviews. This place had none on Booking and 10 positive external reviews. I guess external are easily manipulated.
Does this property follow enhanced cleaning procedures?
Yes, this country house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this country house?
Parking is not specified as an available amenity at Paraíso Villa de Granada. For more information, we encourage you to contact the property about where to park.
Is there a pool at this country house?
Yes, a swimming pool is available for use at Paraíso Villa de Granada. Enjoy the water!
Is Paraíso Villa de Granada pet friendly?
Unfortunately, this country house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Paraíso Villa de Granada?
We found 23 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Andalusia
About this country house rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Kitchen
Balcony/Terrace
WiFi/Internet
Shared living spaces
Ski in/Ski out
Garden
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this country house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this country house?
Parking is not specified as an available amenity at Paraíso Villa de Granada. For more information, we encourage you to contact the property about where to park.
Is there a pool at this country house?
Yes, a swimming pool is available for use at Paraíso Villa de Granada. Enjoy the water!
Is Paraíso Villa de Granada pet friendly?
Unfortunately, this country house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Paraíso Villa de Granada?
We found 23 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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