Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Misleading and disappointing – No resolution offered
My experience at Kahana Manor 218 was extremely disappointing and far from what was advertised on Booking.com.
1. Misleading Listing: The listing promised a "sea view," but the apartment is on the ground floor, facing a noisy parking lot. The photos do not accurately reflect the reality of the property.
2. Noise Issues: The bedroom faces directly onto the parking lot, with constant noise from cars and an underground ventilation system. This made it nearly impossible to sleep, especially with lights shining into the room despite the curtains.
3. Hygiene Problems: Upon arrival, we found food debris on the floor and even encountered a cockroach in the apartment, which was particularly distressing as my partner has a phobia of cockroaches.
4. Functional Issues: The bathroom sink was broken and unusable, adding to the list of problems.
When I reported these issues to the host, they acknowledged the problems and offered a partial refund for the unused nights. However, they later stated that Booking.com would need to handle the refund. Unfortunately, Booking.com refused to reimburse me, even partially, leaving me with no resolution.
This lack of accountability from both the host and Booking.com was extremely frustrating. I do not recommend this property unless significant changes are made to its maintenance, cleanliness, and listing accuracy. If you value transparency and support during your stay, I would suggest avoiding this accommodation.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Kahana Manor 218. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Kahana Manor 218. Enjoy the water!
Is Kahana Manor 218 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kahana Manor 218?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Napili-Honokowai, HI
About this apartment rental
Beachfront and Free WiFi
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
WiFi/Internet
Beach access
Beach front
Accessible by lift
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Kahana Manor 218. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Kahana Manor 218. Enjoy the water!
Is Kahana Manor 218 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kahana Manor 218?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and wifi/internet.
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