Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
We did not check in as host refuses to let us know how to check in + unresponsive
1. Host was not responsive from 12-4pm to messages via booking.com and wanted to communicate via whatsapp
2. Host claims that tourist tax must be made prior to the release of keys. He gave us the option of online transfer and paying via cash when leaving. We chose to pay via cash and take a photo but host changed his mind and did not allow. Insisted that payment must be made prior via credit card to receiving the keys. He then gave us the option to pay via cash at a specific location. When we asked for the location at 12.30, he did not respond till 4pm. Not sure if it was a scam but we were not comfortable with providing credit card details as payment has been made via booking.com. We were also okay with paying double the tourist tax as per the chat history but only via cash. So why is this host insisting that we pay via card just because he had bad experiences with other guest?
3. Tourist tax has been included in our total €159 made to booking.com as per our receipt.
4. We wanted an early check in/ place to store our luggage and host told us to inform him once we arrived at Piran but there was no response for a good 4 hours. We had to pull our luggage around on the cobbled pathway and insane heat as we had nowhere to go and host was not responding 5. Host replied at 4pm and told us that tourist tax was to be paid at property and that the keys have not been provided to us as we have no provided the ID documents. Matter of fact is that this was send via email to info@keltika.si the night prior to today with the booking confirmation number.
My question is
1. why is the host so insist on us paying the tourist tax prior to the accommodation? We have not even seen the apartment and we were forced to pay (host insisted we provide our credit card details before checkin) which is ridiculous. Most if not all apartment/AIRBNB allows us to pay once keys are collected so why is this host so adamant? Receipt already said that the fees were included in our accomodations.
2. We are clearly tourist and that’s why we don’t have a local number for the host to contact us.However, we were active with the messaging platform on booking.com So why did the host not respond or reach out to us? Host insisted that they reached out to us but our number was not valid - this is obvious because our number was from Singapore and they are not willing to make an overseas call. No one reached out to us via WhatsApp either but they kept harping that we should have reached out to them via whatsapp. They could have reached out to us via whatsapp since my number was valid on whatsapp but they didn’t bother Contradiction #1. why can’t we kept things online booking.com so there is trace history?
3. If the host did not receive the ID document/ have received the wrong documents, he could have let us know earlier instead of only telling us at 4pm. Don’t try to blame it on us as we have the email evidence of the email being sent at 10pm yesterday. Host has mentioned that people sent them the document ID via whatsapp but in their initial email, they gave us an email to email to, which we did. Contradiction #2.
4. It’s almost 7pm now and we still have no idea how to unlock the apartment nor have received the keys. We have rebooked another place at a higher price thanks to the host’s hospitality. we had zero issues with check in and have freshened up at the new apartment + paid tax via cash i did not stay at the property as the host refuses to give the keys. Host insisted tourist tax must be paid via card (they requested that guests give their credit card details) before they will hand over the keys. Against booking.com safety policy and hence we did not give. We insisted on paying via cash but host disappeared on us, never respond for 4 hours till 4pm and never handed us the keys. Left us stranded dragging our luggage everywhere + under the hot burning sun + cobbled path. We had to book elsewhere at x3 the price.
Waiting for booking.com to respond to dispute
10 / 10
Great
Everything was great. The room is very warm, even without using the air conditioner, as the underfloor heating alone is sufficient. It’s just a one-minute walk downstairs to the beach and the lighthouse. The store is also within a reasonable distance. The TV supports Apple AirPlay, making it perfect for watching TV in the room on bad weather days. The induction stove heats up quickly, and having a washer and dryer is very convenient.
10 / 10
Exceptional
Beautiful apartment just like in the pictures. Super friendly and helpful host. The apartment has great location, close to everything. Recommend it for long stay as well.
10 / 10
Excelent
The location is perfect very close to the sea and restaurants. The appartment is nice and the bed is very comfortable. We fell in love with Piran and will consider coming back in the future
Výborná lokalita, klidné místo přímo v centru, čisté pokoje, vybavení
hlučná klimatizace
8 / 10Excellent·Jun 2026
Je logeert in het centrum zelf maar toch rustig in een smal straatje.
Als je met je eigen auto komt, is het een probleem. In Piran zijn geen auto’s toegelaten. Je moet je auto 2 km verder achterlaten op een parking met een kostprijs van 30 euro per dag en een gesleur met de bagage.
8 / 10Excellent·Jan 2026
Absolutno vse. :)
Manjkala sta mi samo stojalo za perilo in likalnik.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartment Moro. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartment Moro pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartment Moro?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
"Everything was great. The room is very warm, even without using the air conditioner, as the underfloor heating alone is sufficient. It’s just a one-minute walk downstairs to the beach and the lighthou..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Prime Beachfront Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Beach access
Beach front
Key access
Fire extinguisher
Tennis court
Cleaning products
Map of Piran
Ratings and reviews
9.2 / 10
Outstanding(70 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Vse je bilo OK!
/
9 / 10Outstanding·Jul 2026
Výborná lokalita, klidné místo přímo v centru, čisté pokoje, vybavení
hlučná klimatizace
8 / 10Excellent·Jun 2026
Je logeert in het centrum zelf maar toch rustig in een smal straatje.
Als je met je eigen auto komt, is het een probleem. In Piran zijn geen auto’s toegelaten. Je moet je auto 2 km verder achterlaten op een parking met een kostprijs van 30 euro per dag en een gesleur met de bagage.
8 / 10Excellent·Jan 2026
Absolutno vse. :)
Manjkala sta mi samo stojalo za perilo in likalnik.
$$$$
Top rated by guests
9.2Outstanding
(70 Ratings)
"Everything was great. The room is very warm, even without using the air conditioner, as the underfloor heating alone is sufficient. It’s just a one-minute walk downstairs to the beach and the lighthou..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Piran
About this apartment rental
Prime Beachfront Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Beach access
Beach front
Key access
Fire extinguisher
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartment Moro. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartment Moro pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartment Moro?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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