Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
1 / 10
⭐ Review – Based on My Experience, I Strongly Advise Avoiding This Property, the Owner, Sykes Cottag
I am writing this review to warn others about my extremely distressing experience with this cottage, as well as the way both Sykes Cottages and Booking.com handled the situation. What I personally went through was unacceptable from start to finish.
To begin with, the entry code provided did not work, leaving me standing outside the property and having to ring the owner to gain access. This immediately caused unnecessary stress and inconvenience, and the communication I received during this time felt rude and unhelpful.
Unfortunately, things became much worse once I stayed overnight. The next morning, I discovered what I believe to be a significant bed bug infestation in the bed I slept in. Later confirmed ny the doctor and vidoes of the bugs in the bed you could visibly see bugs moving across the mattress & believe me they wasn't baby bugs they were adult bugs which approx takes 4 months to get to the size they were!
I woke up covered in painful, swollen bites and had to seek medical attention due to the severity of the reaction. The bites left me unable to work, resulting in a loss of income and spending a day in A&E waiting around to get antibiotics
Once I reported the issue, I was told to leave the property immediately, meaning I had to urgently find alternative accommodation in an unfamiliar area and at a much higher price. Despite the seriousness of the situation, I did not feel any compassion or understanding from the owner or from Sykes Cottages.
Even more frustrating is that, two weeks later, I am still waiting for the refund to be processed or even any acknowledgment, The lack of communication and the dismissive attitude I received made the entire experience even more stressful.
Based on my personal experience, I would strongly advise others to avoid this property, avoid Sykes Cottages, and be cautious when booking through Booking.com.
No one should have to go through what I did!
6 / 10
The location is perfect and the cottage sweet. Some alterations are required
The location is excellent
The parking is a little troublesome being over a busy road & hard to find in the first instance.
Phone signal is appalling in the property.
The stairs are very steep and made more treacherous by ill-fitting carpet.
The bathroom window should be glazed with obscured glass as opening is a must to prevent damp & odours but not easy due to the blind. Could this be hung the other way up to allow for discretion?
The light switch in the second bedroom is located so as to be unreachable from the top bunk. A second lamp for the top bunk would be advantageous.
There was mould on the chopping boards.
The eboiler malfunctioned one Saturday morning and, despite reporting it at the time we were contacted via phone on Monday evening while we went to dinner. They did not respond via email as they committed to.
7 / 10
Cute cottage just outside iron bridge
The cottage itself is so cute. It's decorated very nicely and although small has everything you need.
I would stay again and would recommend to friends!
There were a few teething issues which I am sure will be sorted for future guests and so not a negative just things to be aware of (it's wasn't clear where to park and theres no phone signal so arrival was a bit stressful- there is an allocated space over the road down the steep hill opposite the pub and just after the traffic lights if heading towards the cottage- the cottage would be on the right) you can also park in the car park for the scouting and community centre (and can donate if doing so).
As the weather changed when I was there I had to pop the heating on but this caused an error with the boiler so there was no heating or hot water. Again- not a negative just something to be aware of.
The cottage itself is so cute. It's decorated very nicely and although small has everything you need.
I would stay again and would recommend to friends!
There were a few teething issues which I am sure will be sorted for future guests and so not a negative just things to be aware of (it's wasn't clear where to park and theres no phone signal so arrival was a bit stressful- there is an allocated space over the road down the steep hill opposite the pub and just after the traffic lights if heading towards the cottage- the cottage would be on the right) you can also park in the car park for the scouting and community centre (and can donate if doing so).
As the weather changed when I was there I had to pop the heating on but this caused an error with the boiler so there was no heating or hot water. Again- not a negative just something to be aware of.
6 / 10Average·Sep 2024
The location is excellent
The parking is a little troublesome being over a busy road & hard to find in the first instance.
Phone signal is appalling in the property.
The stairs are very steep and made more treacherous by ill-fitting carpet.
The bathroom window should be glazed with obscured glass as opening is a must to prevent damp & odours but not easy due to the blind. Could this be hung the other way up to allow for discretion?
The light switch in the second bedroom is located so as to be unreachable from the top bunk. A second lamp for the top bunk would be advantageous.
There was mould on the chopping boards.
The eboiler malfunctioned one Saturday morning and, despite reporting it at the time we were contacted via phone on Monday evening while we went to dinner. They did not respond via email as they committed to.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
WiFi/Internet
Garden
Map of Telford
Ratings and reviews
5 / 10
(5 Ratings)
100% verified reviews
7 / 10Good·Oct 2023
The cottage itself is so cute. It's decorated very nicely and although small has everything you need.
I would stay again and would recommend to friends!
There were a few teething issues which I am sure will be sorted for future guests and so not a negative just things to be aware of (it's wasn't clear where to park and theres no phone signal so arrival was a bit stressful- there is an allocated space over the road down the steep hill opposite the pub and just after the traffic lights if heading towards the cottage- the cottage would be on the right) you can also park in the car park for the scouting and community centre (and can donate if doing so).
As the weather changed when I was there I had to pop the heating on but this caused an error with the boiler so there was no heating or hot water. Again- not a negative just something to be aware of.
6 / 10Average·Sep 2024
The location is excellent
The parking is a little troublesome being over a busy road & hard to find in the first instance.
Phone signal is appalling in the property.
The stairs are very steep and made more treacherous by ill-fitting carpet.
The bathroom window should be glazed with obscured glass as opening is a must to prevent damp & odours but not easy due to the blind. Could this be hung the other way up to allow for discretion?
The light switch in the second bedroom is located so as to be unreachable from the top bunk. A second lamp for the top bunk would be advantageous.
There was mould on the chopping boards.
The eboiler malfunctioned one Saturday morning and, despite reporting it at the time we were contacted via phone on Monday evening while we went to dinner. They did not respond via email as they committed to.
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