Step Inn - Kazbegi

Top rated by guests
Property building
Property building, Mountain view
Balcony/Terrace
Swimming pool
Restaurant/places to eat
review stars
8.5Excellent
(994 Ratings)
"It was very cozy and welcoming"
Verified guest
Don't miss out! Price and availability may change
8.5 / 10
Excellent(994 Ratings)

Hotel in Georgia

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this hotel

Comfortable Accommodations

Amenities

Business facilities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Georgia

city location on map

Available Rooms

Ratings and reviews

8.5 / 10
Excellent(994 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
It was very cozy and welcoming
I was tired to walk uphill 🤣
9 / 10Outstanding·Oct 2026
It was new so really everything worked and looked very nice. Hopefully they will maintain it well in the years ahead. Views are tremendous and location great for the nearby mountain attractions.
Staff, especially in the restaurant, could use some serious retraining. Waiters were not very professional and when there was a power outage they really had no clue how to respond. Rather than try to figure out what was happening and trying to figure out the best options for the customers all they cared about was being defensive and shouting at customers that it wasn't their fault that there was an electricity outage (which, as far as I could tell, nobody in the restaurant even suggested, of course it's not their fault). Just a weird vibe, and they weren't that friendly even before the power issues.
8 / 10Excellent·Sep 2026
Location was good, view from the balcony right on the church and mountains. Friendly staff. Restaurant had a good tasty food.
It was not clean. Bedside table had a stain from the glass. Sink in the bathroom was not cleaned at all, glass in the shower covered with old water stains, floor had hair and stains of dirt. Also I’ve message the hotel with some enquiry and they never read my massage. But when they needed to contact me there was massage from them in the same chat with full ignore of my previous message.
6 / 10Average·Oct 2026
The view from the room in the morning was magnificent. Receptionist was polite. Has a heated towel dryer in the bathroom.
The room was kinda run down. The shower was broken. Also had to fix the shampoo dispenser myself (not a big deal, but shows lack of attention to details). The curtains were not properly closing too. The entrance door of the room sagged and was scraping the floor. The extraction fan in the bathroom was very noisy. A mop in the shower (I guess to wipe splashes from the shower). Sauna is at extra charge (which came as a surprise, never seen that in my life before). Different mugs in the room. The description of the hotel say “4 star experience”, but in my opinion it is very far from 4 stars (and I work in hospitality sector)

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Step Inn - Kazbegi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Step Inn - Kazbegi. Enjoy the water!

Is Step Inn - Kazbegi pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Step Inn - Kazbegi?

We found 29 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.


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