Hana Lodge

The beauty and tranquility of the place, plus the courtesy and friendliness of the staff. Wow.

Such a beautiful and unique property about 15 minutes north of downtown Rotorua. The staff were incredibly friendly and helpful!

From the moment we arrived at Hana Lodge Rotorua, we were completely swept away. The property itself is stunning, peaceful, and beautifully designed, but what truly elevates Hana Lodge into a league of its own is the incredible, world-class staff. Every single team member went above and beyond to make our stay perfection. Their warmth, attention to detail, and genuine care made us feel pampered from start to finish. Whether it was anticipating our needs before we even asked, offering thoughtful local recommendations, or delivering service with authentic hospitality, the staff made us feel like royalty. If you are looking for luxury, tranquil beauty, and service that makes your heart smile, look no further. Hana Lodge is an absolute jewel in Rotorua. We cannot wait to return!

Nothing

The outside grounds are wonderful with fun sculptures and the building itself is very impressive. The pool area is good, with a sauna and hot tubs. Our room was large, with a newly renovated bathroom. The bed was very comfortable.

The service offering lets this place down. It's just not at the level the price would suggest. In particular, the dinner was very average (ie local pub food), and yet very expensive.