Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Balcony/Terrace and more
Location
Reviews
8 / 10
Seroa booking Misleading.
Location was amazing.up in the mountains.but far away from vernazza.
This was NOT indicated on the booking site.it was a 35 min bus journey from Vernazza...and only 3 buses a day.
The address was given as Vernazza..but it is a 45min walk..uphill from vernazza.very misleadingly I would not have booked somewhere so isolated.
A welcome pack would have been welcome
As there are no shops etc up in San Bernadino.maybe mineral water.some fruit.
Luckily we bought some food in Vernazza
1 / 10
MAI PIÙ CON NOVASOL: LA PEGGIORE VACANZA DI SEMPRE!!!
Appena arrivati, vedendoci in difficoltà perché eravamo rimasti fuori dall’alloggio, senza nessuno ad accoglierci e senza indicazioni chiare su cosa fare, si è subito avvicinata per chiederci come potesse aiutarci. Una volta saputo che eravamo riusciti a contattare il proprietario e che sarebbe arrivato solo dopo qualche ora, ci ha invitati a raggiungerla e ha improvvisato un magnifico aperitivo con una vista stupenda.
Con la sua splendida compagnia e la sua gentilezza ha smentito nel modo più bello ogni luogo comune sull’accoglienza ligure: ci ha fatto sentire accolti, benvenuti e perfino coccolati in un momento in cui eravamo stanchi, delusi e molto amareggiati.
Il tutto accompagnato da un buonissimo prosecco e da ciliegie eccezionali, come non ne mangiavo da anni.
Gestione inaccettabile e vacanza purtroppo rovinata. Alla luce di quanto accaduto, non posso che sconsigliare la società Novasol, agenzia incaricata dal proprietario di gestire le prenotazioni della struttura.
Dall’inizio: la prenotazione si era conclusa regolarmente, con relativa e-mail di conferma da Booking. Prima della partenza avevamo inoltre comunicato l’orario previsto per il check-in.
Arrivati presso la struttura, però, non era presente nessuno ad accoglierci. Siamo riusciti a contattare il proprietario, che è arrivato dopo diverse ore e ci ha consentito l’accesso solo dopo una lunga attesa.
Abbiamo quindi contattato l’assistenza di Booking: ci è stato confermato che la prenotazione risultava regolarmente attiva e valida e ci è stata inviata una comunicazione scritta, allegata alla presente recensione, nella quale veniva confermato un problema tecnico nel sistema di calendario della struttura.
Nonostante si trattasse di un errore del sistema di Novasol, l’agenzia ha continuato a non risolvere la situazione. Anzi, il giorno successivo la vicenda è peggiorata, con continue telefonate e comunicazioni, fino alla seguente richiesta scritta: “La invitiamo a lasciare immediatamente la proprietà; in caso contrario, saremo costretti a procedere con le autorità competenti”.
A quel punto, con il soggiorno ormai pesantemente compromesso da continue attese, telefonate, comunicazioni e verifiche, abbiamo deciso di lasciare l’alloggio.
Infine, verificando le recensioni precedenti della struttura, abbiamo riscontrato segnalazioni di problematiche simili, circostanza che rende l’accaduto ancora più grave.
Per dovere di cronaca, il proprietario dell’alloggio ha tentato di adoperarsi per risolvere la situazione, purtroppo invano.
5 / 10
Nicht so Gut
Aussicht war super
Leider nicht sauber genug und Renovierungsbedürftig. Silikonfugen müssen erneuert werden. Wasserhahn kaputt. Betten müssen neu werden. Zu langer Weg zur Unterkunft. Für 4 Personen zu klein.
Location was amazing.up in the mountains.but far away from vernazza.
This was NOT indicated on the booking site.it was a 35 min bus journey from Vernazza...and only 3 buses a day.
The address was given as Vernazza..but it is a 45min walk..uphill from vernazza.very misleadingly I would not have booked somewhere so isolated.
A welcome pack would have been welcome
As there are no shops etc up in San Bernadino.maybe mineral water.some fruit.
Luckily we bought some food in Vernazza
5 / 10·May 2024
Aussicht war super
Leider nicht sauber genug und Renovierungsbedürftig. Silikonfugen müssen erneuert werden. Wasserhahn kaputt. Betten müssen neu werden. Zu langer Weg zur Unterkunft. Für 4 Personen zu klein.
"Location was amazing.up in the mountains.but far away from vernazza.
This was NOT indicated on the booking site.it was a 35 min bus journey from Vernazza...and only 3 buses a day.
A welcome pack would..."
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Balcony/Terrace and more
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Fire alarm
Map of Cinque Terre
Ratings and reviews
2.4 / 10
(7 Ratings)
100% verified reviews
8 / 10Excellent·Mar 2025
Location was amazing.up in the mountains.but far away from vernazza.
This was NOT indicated on the booking site.it was a 35 min bus journey from Vernazza...and only 3 buses a day.
The address was given as Vernazza..but it is a 45min walk..uphill from vernazza.very misleadingly I would not have booked somewhere so isolated.
A welcome pack would have been welcome
As there are no shops etc up in San Bernadino.maybe mineral water.some fruit.
Luckily we bought some food in Vernazza
5 / 10·May 2024
Aussicht war super
Leider nicht sauber genug und Renovierungsbedürftig. Silikonfugen müssen erneuert werden. Wasserhahn kaputt. Betten müssen neu werden. Zu langer Weg zur Unterkunft. Für 4 Personen zu klein.
$$$$
2.4
(7 Ratings)
"Location was amazing.up in the mountains.but far away from vernazza.
This was NOT indicated on the booking site.it was a 35 min bus journey from Vernazza...and only 3 buses a day.
A welcome pack would..."
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