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Includes essentialsAir conditioning and more
Location
Reviews
3 / 10
I will never return to this appartment
Gianni did his best to arrange us
The location was awful, the apartment was on the 3rd floor with a narrow staircase with more than 65 stairs. All furniture was old and used, there was no wi-fi and my bed looked like a trampoline.There was an impressive artifact in the central room but this didn't compensate the luck of all the essentials.
6 / 10
Group of friends
Good ubication. Fun decoration. The host was really nice. Perfect for a group of friends that feel confortable sharing everything.
Unconfortable beds. Constant electrical interruptions. we had to turn off the fridge to get the air conditioning to work. We missed a coffee maker.
1 / 10
‼️ACHTUNG – NICHT BUCHEN! / WARNING – DO NOT BOOK! / ATTENZIONE – NON PRENOTARE!
Nichts.
‼️ACHTUNG – NICHT BUCHEN! / WARNING – DO NOT BOOK! / ATTENZIONE – NON PRENOTARE!
Unprofessionell, unfreundlich und für uns absolut nicht vertrauenswürdig.
Wir hatten diese Unterkunft für sechs Personen – Großeltern, Eltern und zwei Kinder – verbindlich gebucht und bereits bezahlt.
Am Anreisetag waren wir bereits in Palermo und auf dem Weg zur Unterkunft, als uns praktisch in letzter Sekunde mitgeteilt wurde, dass ein Check-in nicht möglich sei.
Uns gegenüber wurde per Sprachnachricht erklärt, die Wohnung sei nicht vorbereitet und „nothing is ready“. Laut Auskunft des Booking.com-Supports wurde gegenüber Booking dagegen Überbuchung als Grund angegeben. Diese unterschiedlichen Erklärungen sind für uns nicht nachvollziehbar.
Eine Ersatzunterkunft wurde uns trotz eindeutiger Booking-AGB nicht angeboten.
Wir standen dadurch mit sechs Personen nach der Anreise plötzlich ohne Unterkunft da und mussten innerhalb kürzester Zeit selbst eine Alternative organisieren. Diese war teurer, deutlich schlechter und wesentlich ungünstiger gelegen.
Auch die Kommunikation war von Beginn an unfreundlich, wenig lösungsorientiert und ausgesprochen unprofessionell. Selbst unser anschließender Vorschlag, die Angelegenheit einvernehmlich zu klären, wurde überhaupt nicht beantwortet.
Booking.com ist über den vollständigen Vorgang informiert. Aufgrund der gesamten Umstände und der entstandenen Nachteile werden derzeit außerdem weitere rechtliche Schritte geprüft.
Für zukünftige Gäste ist vor allem eines entscheidend:
Bei uns war eine bestätigte und bezahlte Unterkunft am Anreisetag plötzlich nicht verfügbar. Wer hier bucht, sollte wissen, dass genau dieses Risiko offenbar bestehen kann. Bei uns bedeutete es konkret, nach der Ankunft mit der gesamten Familie ohne Unterkunft dazustehen.
Für uns daher eindeutig:
Auf keinen Fall buchen!
3 / 10
Mittel
Nur die Lage der Unterkunft.
Das Babybett war nicht wie vereinbart vorbereitet. Es war im 3. Stock eines sehr sehr alten Gebäudes. Man hatte den Eindruck, dass sie nicht ganz sicher ist. Es war alles sehr veraltet und die Ausstattung war sehr minimal. Der Gastgeber war ok.
Parking is not specified as an available amenity at Ballarò Market Street Art Stylish Flat x10. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Ballarò Market Street Art Stylish Flat x10 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ballarò Market Street Art Stylish Flat x10?
We found 4 amenities for this rental. This includes air conditioning, non-smoking, heating, and key access.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsAir conditioning and more
Map of Palermo
About this apartment rental
Spacious Accommodations
Amenities
Air conditioning
Non-smoking
Heating
Key access
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Ballarò Market Street Art Stylish Flat x10. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Ballarò Market Street Art Stylish Flat x10 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ballarò Market Street Art Stylish Flat x10?
We found 4 amenities for this rental. This includes air conditioning, non-smoking, heating, and key access.
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