Namu Garden Hotel & Spa - Adults Only

Beautiful grounds. Clean and well maintained. Fantastic staff.

Nothing

Luxe

Water not hot enough Cleaning the private pool. Should be done more often

Great place!

Beautiful rooms and excellent location

Very rude unfriendly staff. Supposedly a 5 star hotel but did not help with our bags on arrival and very unfriendly compared to the entirety of the rest of our Costa Rica trip where everybody was amazing! We’re not told about any of the services they had, eg. Spa or concierge/trip services. No hot water and electrical fault in our room overnight, so we had to move all of our stuff with no help and no apology. Sounds silly but if it was rated as a 4 star hotel it would have been fine. I think if this was the first place we had stayed we wouldn’t have minded so much, but the comparison was really stark. Breakfast is not good - order from a menu with no continental options and no ability to go and get your own drinks. Made it very difficult for me to even get a cup of tea.