Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Location
Reviews
1 / 10
Extremely disappointing experience — the property was poorly maintained, water was still leaking, and the promised house
Here is the updated review with your refund request added naturally and professionally:
⭐ Very Disappointing Experience – Not as Promised
Unfortunately, our experience at this property was extremely disappointing. There were several issues that made our stay uncomfortable and fell well below the standard we expected.
The water was still leaking during our stay, which was unacceptable and should have been dealt with before guests arrived. Despite paying service charges, there was no proper housekeeping or regular cleaning, and there appeared to be no one available to properly maintain the property or deal with these problems.
There was also insufficient space for rubbish bins, which caused additional inconvenience. Overall, the level of service, maintenance and professionalism was far below what we expected.
I paid my hard-earned money expecting to receive the standard of accommodation and service that was advertised and promised. Unfortunately, what we received did not match those expectations.
My children were frustrated and uncomfortable, and as a family, we expected the property to be clean, well-maintained and professionally managed. What made the experience even more disappointing was that we were checking out without feeling that anyone had genuinely cared about the problems or made a serious effort to resolve them during our stay.
I am sharing this review honestly so that future guests are aware of our experience. We paid for a service based on what was promised, but unfortunately, that promise was not fulfilled.
I will also be requesting that Booking.com take this matter seriously and review our complaint, as I believe we deserve a refund given the poor standard of service and the problems we experienced during our stay.
There were very few positive things we could say about our stay. I sincerely hope the owner or management takes this feedback seriously and improves the maintenance, housekeeping and overall customer service for future guests.
Here is the updated review with your refund request added naturally and professionally:
⭐ Very Disappointing Experience – Not as Promised
Unfortunately, our experience at this property was extremely disappointing. There were several issues that made our stay uncomfortable and fell well below the standard we expected.
The water was still leaking during our stay, which was unacceptable and should have been dealt with before guests arrived. Despite paying service charges, there was no proper housekeeping or regular cleaning, and there appeared to be no one available to properly maintain the property or deal with these problems.
There was also insufficient space for rubbish bins, which caused additional inconvenience. Overall, the level of service, maintenance and professionalism was far below what we expected.
I paid my hard-earned money expecting to receive the standard of accommodation and service that was advertised and promised. Unfortunately, what we received did not match those expectations.
My children were frustrated and uncomfortable, and as a family, we expected the property to be clean, well-maintained and professionally managed. What made the experience even more disappointing was that we were checking out without feeling that anyone had genuinely cared about the problems or made a serious effort to resolve them during our stay.
I am sharing this review honestly so that future guests are aware of our experience. We paid for a service based on what was promised, but unfortunately, that promise was not fulfilled.
I will also be requesting that Booking.com take this matter seriously and review our complaint, as I believe we deserve a refund given the poor standard of service and the problems we experienced during our stay.
There were very few positive things we could say about our stay. I sincerely hope the owner or management takes this feedback seriously and improves the maintenance, housekeeping and overall customer service for future guests.
8 / 10
Brilliant accessible apartment.
The location was amazing and the rooms were very clean and spacious. The living area was absolutely gorgeous as well. The view from the balcony was amazing.
The water from the shower did not drain fast enough so had to turn shower off from time to time so there was no overflow.
8 / 10
Great location with amazing sea view.
Fantastic location with spectacular sea view.
Traffic noise
10 / 10
Lovely- perfect location- would come here again
Property was in good location- very clean and modern
Maybe the bathroom needs a bit updating- however it was still good.
الموقع رائع جدا … السيكورتي الاخ يزيد تعامل رائع … اكثر من رائع في التواصل وسرعة الرد الاخ مراد … كل ما تحتاجه في الشقة موجود
فقط صيانة التكييف ليكون اكثر برودة
8 / 10Excellent·Aug 2026
The location was amazing and the rooms were very clean and spacious. The living area was absolutely gorgeous as well. The view from the balcony was amazing.
The water from the shower did not drain fast enough so had to turn shower off from time to time so there was no overflow.
8 / 10Excellent·Jun 2026
Le logement est très bien situé bien sécurisé et le personnel est sympathique et serviable
Très belle vue sur mer
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at StayHere Agadir - Marina Residential Living. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is StayHere Agadir - Marina Residential Living pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at StayHere Agadir - Marina Residential Living?
We found 12 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Agadir
Ratings and reviews
8.3 / 10
Excellent(257 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
الموقع رائع جدا … السيكورتي الاخ يزيد تعامل رائع … اكثر من رائع في التواصل وسرعة الرد الاخ مراد … كل ما تحتاجه في الشقة موجود
فقط صيانة التكييف ليكون اكثر برودة
8 / 10Excellent·Aug 2026
The location was amazing and the rooms were very clean and spacious. The living area was absolutely gorgeous as well. The view from the balcony was amazing.
The water from the shower did not drain fast enough so had to turn shower off from time to time so there was no overflow.
8 / 10Excellent·Jun 2026
Le logement est très bien situé bien sécurisé et le personnel est sympathique et serviable
Très belle vue sur mer
Ce n’était pas assez propre
5 / 10·Aug 2026
L’emplacement
L’équipement est trop vieux
$$$$
Top rated by guests
8.3Excellent
(257 Ratings)
"Property was in good location- very clean and modern"
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Agadir
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at StayHere Agadir - Marina Residential Living. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is StayHere Agadir - Marina Residential Living pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at StayHere Agadir - Marina Residential Living?
We found 12 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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