Sea Diamond Boutique Hotel & Spa by Sea Resorts

Amazing location, some of the sun loungers by the sea had the best view i have experienced. All staff were amazing and friendly. Food/selection was great.

Not much to do around the immediate area. No comments related to the hotel itself.

Ashnika if that’s her name, was a lovely host I was travelling solo but she was so helpful, even offered to take me pictures and I had a lovely birthday The restaurant even had a special table for me for the birthday, they sang for me and gave me very lovely dessert. One of the best stays I have had and hospitality is amazing I enjoyed the half board Even repeated the lamb shank it was so good Everything was perfect

Nothing

The property is well maintained with modern decor

The staff were always chasing you to sign bills. There’s an art to ensuring you have patrons pay without making them feel hounded

The property itself is visually appealing, and the room (Royal Suite) was comfortable. The overall facilities are decent and have the potential to deliver a true five-star experience.

We booked this hotel to celebrate a special occasion and specifically chose their highest-tier offering, the Royal Suite. Upon booking, the hotel management themselves confirmed (via Booking.com) that they would arrange a cake and room decoration for the occasion. This was not something we requested—it was offered by them. From arrival, the experience fell short. At the entrance gate, our name was not on the guest list. We were stopped and asked to manually go through a list of names. When my booking could not be found, security took my phone from me and walked away with it to show another staff member, who then had to call someone else to verify the reservation. While this was eventually resolved, it created an uncomfortable and disorganised first impression. At reception, we were asked to sit in a common waiting area. After some time, a staff member approached us, handed over a form to fill in, and mentioned that welcome drinks and cold towels would be served. These were never provided. The staff member then left, and we waited approximately 20 minutes before being attended to again. The entire check-in process felt slow, uncoordinated, and lacked the attention expected at this level. Once we reached the Royal Suite, there was no room decoration as previously confirmed by management. At this point, it was already clear that there was a disconnect between what had been promised and what was actually delivered. After dinner, the cake that had been promised had still not been provided. I approached the staff to follow up, and they informed me they were not aware of any such arrangement and would need to check. We returned to the room and waited. After approximately two hours, nothing had been delivered. I then sent a message via Booking.com to highlight that both the decoration and cake had been confirmed by management but had not been arranged. Around 15 minutes after this message—late at night—we received a call offering to provide the cake.