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Location
Reviews
3 / 10
Regret
Toilet smelly
Parking too expensive
5 / 10
The facility could have done better. Quite disappointing.
Location. Price.
Parking is by the hour, neither free not flat rate.
We informed the premise we were checking in at 3pm. Got delayed and arrived at 4pm. The cleaning crew (1 person) was still cleaning and refurbishing the unit. Drinks leftovers still in fridge. Unfortunately he was not doing a thorough job. Repeatedly pointing out to all the hairs, dirt and trash he was missing. Finally gave up at 5:30pm… even though the unit was still not satisfactorily cleaned. We were tired and needed rest. Towels were sent up only around 7pm. Smart TV internet was disconnected. After so many messages back and forth was only rectified around 8:30pm. No drinking water dispenser.
9 / 10
will compare with other hotels 1st next trip
the room is clean, but the toilet has bad smell from the manhole.
the door cannot open by door card, needs to use key.
but the whatapp replied it can.
5 / 10
A stay on 23 & 24 Jan @ 18-07 Suasana Suite
I appreciate the free parking
The check in arrangement was a bit haphazrad. It was a surprised that I have to pay a deposit, when I book @ Booking.com. I don't have a .Malaysian Bank account and has to get TouchNGo wallet to do the deposit and to date yet to get my refund.
No one reply to my email,
Some improvement,:
1. your cutleries (3 glasses, fork n spoons, plates and bowls) are laid out on the dining table it's odd. Why not kept in the cupboards.
2. The hall flooring and the bathroom are having spots everywhere.
3. Why are there 6 empty Ambi Pur containers everywhere. The cleaners are expecting us to do the housekeeping?
4. Do let us know you only provide 2 bathroom towel and nothing else. I had to purchase my own bath and shampoo gel.
5. The remotes batteries are also down, so I to just use one report for both fans. Iam given one main door key, since the key pad is broken so it disruptive when both are outside and running different errands.
6. And there is no keyhole or safety door latch.dangerous when you don't know who is knocking at the main door
7. Could you have a teapot and since you cannot drink from the tap, need to buy a big bottle of mineral water at the 7Eleven downstairs. Hehe. at many of other apartments I took there is a hot cold dispenser, the pot you provided had already having stains so I choose not to use it
But the amenities and F& B around are great.
Just which you could provide a direct WA no or email to expedite summoning your actions or response
Do advise that there a great F & B options on the 33A floor, also self service launderette,gym and great pool too
the room is clean, but the toilet has bad smell from the manhole.
the door cannot open by door card, needs to use key.
but the whatapp replied it can.
10 / 10Outstanding·Aug 2023
Before i start my stay,i already have a great experience with the host service. Upon checking in, the apartment was clean and comfortable.me and my spouse like it and would like to return again in the future.
Strongly recommended to those people looking for an apartment in the city area. good location with a lot of food shop around
No comment on this. overall is great experience.
5 / 10·Sep 2025
Location. Price.
Parking is by the hour, neither free not flat rate.
We informed the premise we were checking in at 3pm. Got delayed and arrived at 4pm. The cleaning crew (1 person) was still cleaning and refurbishing the unit. Drinks leftovers still in fridge. Unfortunately he was not doing a thorough job. Repeatedly pointing out to all the hairs, dirt and trash he was missing. Finally gave up at 5:30pm… even though the unit was still not satisfactorily cleaned. We were tired and needed rest. Towels were sent up only around 7pm. Smart TV internet was disconnected. After so many messages back and forth was only rectified around 8:30pm. No drinking water dispenser.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Suasana Suite by RR JBcity. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Suasana Suite by RR JBcity. Enjoy the water!
Is Suasana Suite by RR JBcity pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Suasana Suite by RR JBcity?
We found 12 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and bar.
"Before i start my stay,i already have a great experience with the host service. Upon checking in, the apartment was clean and comfortable.me and my spouse like it and would like to return again in the..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Bar
WiFi/Internet
Garden
Family friendly
Smoking allowed
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Johor Bahru
Ratings and reviews
5.5 / 10
(51 Ratings)
100% verified reviews
9 / 10Outstanding·Jan 2025
management的人员服务很好,解释的非常详细
清洁费的价格略高一点
9 / 10Outstanding·Feb 2024
the room is clean, but the toilet has bad smell from the manhole.
the door cannot open by door card, needs to use key.
but the whatapp replied it can.
10 / 10Outstanding·Aug 2023
Before i start my stay,i already have a great experience with the host service. Upon checking in, the apartment was clean and comfortable.me and my spouse like it and would like to return again in the future.
Strongly recommended to those people looking for an apartment in the city area. good location with a lot of food shop around
No comment on this. overall is great experience.
5 / 10·Sep 2025
Location. Price.
Parking is by the hour, neither free not flat rate.
We informed the premise we were checking in at 3pm. Got delayed and arrived at 4pm. The cleaning crew (1 person) was still cleaning and refurbishing the unit. Drinks leftovers still in fridge. Unfortunately he was not doing a thorough job. Repeatedly pointing out to all the hairs, dirt and trash he was missing. Finally gave up at 5:30pm… even though the unit was still not satisfactorily cleaned. We were tired and needed rest. Towels were sent up only around 7pm. Smart TV internet was disconnected. After so many messages back and forth was only rectified around 8:30pm. No drinking water dispenser.
$$$$
5.5
(51 Ratings)
"Before i start my stay,i already have a great experience with the host service. Upon checking in, the apartment was clean and comfortable.me and my spouse like it and would like to return again in the..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Johor Bahru
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Bar
WiFi/Internet
Garden
Family friendly
Smoking allowed
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Suasana Suite by RR JBcity. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Suasana Suite by RR JBcity. Enjoy the water!
Is Suasana Suite by RR JBcity pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Suasana Suite by RR JBcity?
We found 12 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and bar.
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