Details

View (from property/room), Balcony/Terrace

Castillo 27 by Clabao

8.2 / 10

Excellent(88 Ratings)

$$$$

Apartment in Pamplona

4 guests · 2 bedrooms · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Reviews

1 / 10

Worst customer service ever experienced.

Nothing

Regarding this booking - I registered via their link as requested and few days before arrival. On arrival at the property I could not gain access to their portal. I messaged the host (all contact was through whatsapp only, no speaking directly to them) and told them this. The door was opened remotely. On getting to the door of the flat, this again would not open with the code. I messaged the host again who told me how it should open. I explained I doing this but it would not open. I was sent a link to open the door, but this did not work either. Again the door had to be opened remotely. Once in the flat, I asked how I was to get back in and was told there was a key in the flat. I searched the flat - no key. I told the host this and was told they would look for a key. By now I had been at the property for 3 hours and could not leave as I would not be able to get back in. I told the host that due to not being able to unpack or get out for anything to eat I was leaving due to the very poor service which was not acceptable and due to their deficiencies I required a full refund. I was told that all links were working and a refund was not possible. Again I was told all links were working their end, but this was no help to me. I told them that their system was not fit for purpose, a key was never provided so I could not stay and a refund was required. Once more the reply was that their systems were working, it was my fault, no refund would be made and they would tell Booking this and looked forward to their call. Not one word of apology throughout all this, only that the problem was mine - appalling customer service, never experienced anything like this in all my years of travelling and have never felt the need to report anything like this before.

10 / 10

Excellent apartment to visit Pamplona!!

Excellent location, great view over the plaza!

Was very hot. Could have used another fan or two.

9 / 10

Comfort and ease in the heart of old Pamplona.

The location was an easy cab ride from the train station and an easy walk to anywhere we wanted to go. There is so much good food in the immediate vicinity. The unit is on the third floor with a lift! There are two bedrooms that are at either end of the apartment with the bathroom in between. The kitchen is small but has whatever you need if you should want to cook instead of sampling the amazing local cuisine.

There were only two minor negatives: no working exhaust fan in the bathroom and no mirror in the front bedroom.

10 / 10

Awesome property in a great location!

The view was excellent, the location was perfect and there was so much space!

Photos

View (from property/room), Balcony/Terrace

Living room, Seating area

Living room, Seating area, Dining area

Living room, Seating area

Living room, Seating area, Dining area

TV and multimedia, Living room, Seating area

Kitchen or kitchenette, oven, stove

Bed, Photo of the whole room, Bedroom

Bed, Photo of the whole room, Bedroom

Bed, Photo of the whole room, Bedroom

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Castillo 27 by Clabao

Top rated by guests

View (from property/room), Balcony/Terrace

Living room, Seating area

Living room, Seating area, Dining area

Living room, Seating area

Living room, Seating area, Dining area

8.2Excellent

(88 Ratings)

"Excellent location, great view over the plaza!"

Verified guest

Don't miss out! Price and availability may change

8.2 / 10

Excellent(88 Ratings)

Apartment in Pamplona

4 guests · 2 bedrooms · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Spacious Accommodations

Amenities

Free WiFi/internet

Non-smoking

WiFi/Internet

Accessible by lift

Cleaning products

Map of Pamplona

city location on map

Ratings and reviews

8.2 / 10

Excellent(88 Ratings)

100% verified reviews

9 / 10Outstanding·Oct 2026

Ubicació, espai, tot molt nét, accés fàcil i ràpid.

Res

10 / 10Outstanding·Sep 2026

El departamento amplio. Con hermosa vista a la plaza. Muy comodo

El horario de check in un poco tarde

8 / 10Excellent·Aug 2026

Ubicación y trato con agencia

El código por mail

5 / 10·May 2023

Nice spacious apartment close to everything. I am giving lower rating due to the issues. It will definitely deserve better rating.

No hot water after 1 shower. Had to take cold showers. Reached out the rental agency and they were helpful. The rest of the days, water was warm. The water heater had a pot underneath to collect drip, so I am assuming it was not completely functional. There is construction in the building and the apartment was dusty with construction dust. The main door of the building does not lock. You can simply push it open.

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Castillo 27 by Clabao. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Castillo 27 by Clabao pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Castillo 27 by Clabao?

We found 5 amenities for this rental. This includes free wifi/internet, non-smoking, wifi/internet, accessible by lift, and cleaning products.

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