Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
6 / 10
Nice looking spot but not happy with service provided
The place is very nice looking and had a great communal area for the family.
We planned our whole day to stay in the place since it's expensive and looked nice. Our goal was to enjoy the hot tub. However the hot tub was not working which was super disappointing. None of the heaters worked in the room. Food at the place is ok, but takes forever to come. We were also rushed to leave the next day because a group booked for 4 days and they wanted us out so they can accommodate them. We had to go back because we left something behind. We asked if someone can meet us at the bottom of the hill (house is situated at the top) and they said no they are busy, to our surprise wjen we got there we seen them coming down but they couldn't help us when we asked. I wouldn't stay again.
9 / 10
An exceptional luxury stay with spectacular views and a one-of-a-kind modern chalet.
A stunning, ultra-modern chalet with breathtaking views. The home is beautifully designed, well maintained, and offers a truly luxurious stay. Once you arrive, getting around by tuk-tuk is easy and convenient. We were a but weary about the comments, fortunately we didnt encounter insects or critters. Everything was quite clean.
Access can be challenging for larger vehicles like minibuses due to the narrow roads, although it is manageable with careful driving. Staff remain on-site until around 7 p.m., and while they are helpful, offering guests the option of having staff remain in their quarters unless needed would provide a greater sense of privacy.
3 / 10
Good looking accommodation but otherwise disappointing in terms of host, cleanliness and privacy.
Beautiful looking property and generous size. Rooms all had heaters. Ample indoor seating for all
Kitchen was filthy with cockroaches seen, dirty fridge with leftover food and shelves with old leaking liquids, worktops and stove used and not cleaned, rubbish left on the floor, coconut grinder tool with food still on it, mould inside cupboards.
Host was not receptive to our complaints and said we were not to use the kitchen, even though listing clearly has it as included and stated. Understandably I was angry and rather than the host an acknowledging this his guard went up and was rude in response and stated it was his hotel and the kitchen was for the chef’s use only (not that we knew the property had a chef and we’re glad we never asked the chef to make anything due to the disgusting hygiene). That said the following day the kitchen was cleaned up, but it was too late for us as we’d been put off using it.
The property did not feel like a private accommodation due to:
Host stating he would be in the property at 5:30am to make his tea as that was his routine
Host attempting to go out into my bedroom, then questioned why it was locked - his reasoning. For entry was to turn light off!
Host coming in and out of property at his free will and sitting down at the dining table to have his meals
The accommodation helps (3 boys) came in and out of common areas of the property whenever they wanted
No key provided to the property (entrance) so was not secure if you left for the day
Also access road was very narrow for a large vehicle, host accused us of having a bad driver. The driver was an experienced professional driver recruited by one of the larger travel companies
1 / 10
Terrible experience and I would never recommend this place
There was nothing that we enjoyed about this property. We had an absolute terrible experience..
We showed up at 11 PM after a 7 Hour Dr. and the owner was rude was questioning why we were so late and then told us that every single room was leaking water and each room had pots and pans in it with water dripping into it. it was freezing cold. There were no extra blankets for our guests, and the listing said that this house could occupy up to 20 people, and that is far from True. Every room had towels underneath the door to stop the rainwater from going in and there was water leaking from the roof in every single bedroom into the room onto the floor. There was a very bad storm. The wind blew out a window, and there was glass all over the floor on the way to the bedrooms, and quite honestly with the amount of wind. The house did not even feel safe. The owner was rude and when we told him that we wanted to leave the hotel after one night, he was demanding payment and then harassed us for two days after we left. He was very rude to me and my guests I would not recommend this place nor will I ever be staying there again. Terrible experience.
A stunning, ultra-modern chalet with breathtaking views. The home is beautifully designed, well maintained, and offers a truly luxurious stay. Once you arrive, getting around by tuk-tuk is easy and convenient. We were a but weary about the comments, fortunately we didnt encounter insects or critters. Everything was quite clean.
Access can be challenging for larger vehicles like minibuses due to the narrow roads, although it is manageable with careful driving. Staff remain on-site until around 7 p.m., and while they are helpful, offering guests the option of having staff remain in their quarters unless needed would provide a greater sense of privacy.
10 / 10Outstanding·Apr 2025
Excellent amenities we had all what we needed for a group holiday. Jayantha the manager and the entire team were brilliant.
Nothing. Everything and everyone were brilliant
10 / 10Outstanding·Apr 2025
The atmosphere is nice and spacious. The service was good. The manager Mr. Jayantha is very accomadative. Mr. Buddika's food is fantastic. All in all it was a pleasant and comfortable stay.
6 / 10Average·Jul 2026
The place is very nice looking and had a great communal area for the family.
We planned our whole day to stay in the place since it's expensive and looked nice. Our goal was to enjoy the hot tub. However the hot tub was not working which was super disappointing. None of the heaters worked in the room. Food at the place is ok, but takes forever to come. We were also rushed to leave the next day because a group booked for 4 days and they wanted us out so they can accommodate them. We had to go back because we left something behind. We asked if someone can meet us at the bottom of the hill (house is situated at the top) and they said no they are busy, to our surprise wjen we got there we seen them coming down but they couldn't help us when we asked. I wouldn't stay again.
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Sulanga Luxury Chalets. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
We didn’t find pool listed as an amenity for this villa. It may be worth double checking if a pool is important for your stay.
Is Sulanga Luxury Chalets pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sulanga Luxury Chalets?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and bar.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this villa rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Key access
Housekeeping available
Cleaning products
Map of Nuwara Eliya
Ratings and reviews
7.4 / 10
Good(15 Ratings)
100% verified reviews
9 / 10Outstanding·Jul 2026
A stunning, ultra-modern chalet with breathtaking views. The home is beautifully designed, well maintained, and offers a truly luxurious stay. Once you arrive, getting around by tuk-tuk is easy and convenient. We were a but weary about the comments, fortunately we didnt encounter insects or critters. Everything was quite clean.
Access can be challenging for larger vehicles like minibuses due to the narrow roads, although it is manageable with careful driving. Staff remain on-site until around 7 p.m., and while they are helpful, offering guests the option of having staff remain in their quarters unless needed would provide a greater sense of privacy.
10 / 10Outstanding·Apr 2025
Excellent amenities we had all what we needed for a group holiday. Jayantha the manager and the entire team were brilliant.
Nothing. Everything and everyone were brilliant
10 / 10Outstanding·Apr 2025
The atmosphere is nice and spacious. The service was good. The manager Mr. Jayantha is very accomadative. Mr. Buddika's food is fantastic. All in all it was a pleasant and comfortable stay.
6 / 10Average·Jul 2026
The place is very nice looking and had a great communal area for the family.
We planned our whole day to stay in the place since it's expensive and looked nice. Our goal was to enjoy the hot tub. However the hot tub was not working which was super disappointing. None of the heaters worked in the room. Food at the place is ok, but takes forever to come. We were also rushed to leave the next day because a group booked for 4 days and they wanted us out so they can accommodate them. We had to go back because we left something behind. We asked if someone can meet us at the bottom of the hill (house is situated at the top) and they said no they are busy, to our surprise wjen we got there we seen them coming down but they couldn't help us when we asked. I wouldn't stay again.
$$$$
7.4Good
(15 Ratings)
"Excellent amenities we had all what we needed for a group holiday. Jayantha the manager and the entire team were brilliant."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Nuwara Eliya
About this villa rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Key access
Housekeeping available
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at Sulanga Luxury Chalets. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
We didn’t find pool listed as an amenity for this villa. It may be worth double checking if a pool is important for your stay.
Is Sulanga Luxury Chalets pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sulanga Luxury Chalets?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and bar.
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