Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
3 / 10
A disappointing stay due to cleanliness, maintenance, humidity, and Wi-Fi issues...
Location was great.
Size of the apartment is very good as well.
The apartment is too old and clearly needs renovation. The Wi-Fi did not work. I had noticed negative comments about it in previous reviews, but they were from last year, so I did not expect to face the same issue. The host came once to fix it; it worked during the day and then stopped working for the next 5 days. We had to use our 5G connection, and so the TV was unusable.
The kitchen was very dirty when we arrived, as most of the apartment. We contacted the host, who said he would send a cleaning team. Only one person came. We left her in the apartment, but she only cleaned the kitchen. We found a plastic bag full of cigarette butts, the kettle was completely covered in limescale, which was disgusting, and the kitchen towels were stained.
The entire apartment smelled damp. The blind on the Velux window in the main bedroom was broken and let in daylight, so I was awake at 5 a.m. The bathroom taps were covered in limescale, shelves in the second bathroom were broken, and there was old tape residue on the bathroom door and floor, as if it had previously been sealed shut. Nobody had bothered to clean it properly.
The AC was old and barely effective. We only had two teaspoons in the kitchen, and the dishwasher was out of service. The bathroom near the living room has no window, so it smells very bad inside. Only one out of four lights was working, and one had even burned the ceiling, yet nothing had been repaired.
We ended up moving mattresses so everyone could sleep in the only bedroom with proper wooden shutters and slightly cooler AC.
The apartment is located under the roof of the building. It is important to mention that the elevator only goes to the 3rd floor, and you must then walk up to the last floor. This is an important detail for families with young children or large suitcases.
Overall, the apartment is very basic and urgently needs renovation. The humidity issue must be fixed, the AC updated, and the overall maintenance significantly improved.
1 / 10
We don't suggest this apartment. Too expensive, broken, poor customer service and bad attitude
The location was good. The apartment was big with lots of bathrooms.
The property host never showed up when we had problems even after multiple messages on whatsapp.
It was July and one of the bedrooms didn't have working AC. We found out when we complained that it had been broken for the past two weeks and nobody ever told us. The hosts reply, thank goodness it is not too hot...
One of the en-suite bathrooms was broken by the previous host, they told us on the day of arrival but we thought it was broken long before. When we asked to have it fixed they told us that we had other bathrooms we could use...One other bathroom didn't have any working light in it.
The bedroom with the ceiling window didn't have any blinds and the window was right on top of the bed, so sunlight would shine right on the people sleeping there.
We asked them repeatedly to have the issues fixed but they never came by or attempted to fix the issues, not even the light bulb.
One of the days we were there the bellman downstairs told us that they were renting this apartment illegally and that the building didn't allow airbnb's as per condominium rules...that was embarrassing to complain to us.
The hosts offered to repay us 250 Euro after we insisted that they needed to do something, however they asked us to confirm that we wouldn't put any bad reviews online. I told them they should do the right thing. Since I told them not to threat us, they never reimbursed us the money.
9 / 10
Nice property in a nice part of Milan.
Beautiful old property with lots of space. Our trip was delayed in a big way so we were only there about 16 hours. I really wish we had more time to explore the area.
The air conditioning was not really cooling the apartment down very well. The television remote was missing. Kids downloaded the fire tv app to work the tv.
5 / 10
Great, spacious apartment, close to shops and owners very helpful and accessible.
The location of the premises was in a central part of Milan which was very convenient to get out, travel and get to shops. The owners were, helpful and accessible which was appreciated. The apartment had plenty of space, felt very safe & secure + had 5 bathrooms, so privacy for family or friends.
A bit clearer on the description or explanation about where the apartment was located would be helpful for travellers. Yes there is a lift but very small (1 person + 1 large suitcase), then once you get to level 3 in the lift you need to carry bags up through a very narrow, steep stairwell to level 4. The kitchen utensils need an update - I.e. only one wine glass, the water seemed to produce this white sludge, so we had to cook everything with bottled water, the lighting in the bathroom in lounge area basically has zero lighting so couldn’t use it, shower in main bedroom is so tiny was only usable by the kids.
Der manglede spisebordsstole så alle kunne sidde ved bordet på en gang.
9 / 10Outstanding·Jan 2026
Beautiful old property with lots of space. Our trip was delayed in a big way so we were only there about 16 hours. I really wish we had more time to explore the area.
The air conditioning was not really cooling the apartment down very well. The television remote was missing. Kids downloaded the fire tv app to work the tv.
7 / 10Good·Nov 2025
Spazi e posizione
Freddo, un po’ “abbandonato”
5 / 10·Jan 2026
The location of the premises was in a central part of Milan which was very convenient to get out, travel and get to shops. The owners were, helpful and accessible which was appreciated. The apartment had plenty of space, felt very safe & secure + had 5 bathrooms, so privacy for family or friends.
A bit clearer on the description or explanation about where the apartment was located would be helpful for travellers. Yes there is a lift but very small (1 person + 1 large suitcase), then once you get to level 3 in the lift you need to carry bags up through a very narrow, steep stairwell to level 4. The kitchen utensils need an update - I.e. only one wine glass, the water seemed to produce this white sludge, so we had to cook everything with bottled water, the lighting in the bathroom in lounge area basically has zero lighting so couldn’t use it, shower in main bedroom is so tiny was only usable by the kids.
Parking is not specified as an available amenity at Lux Penthouse Palestro. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Lux Penthouse Palestro pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lux Penthouse Palestro?
We found 5 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
Map of Milan
Ratings and reviews
6.9 / 10
Average(73 Ratings)
100% verified reviews
8 / 10Excellent·Aug 2026
Central beliggende og rummelig værelser.
Der manglede spisebordsstole så alle kunne sidde ved bordet på en gang.
9 / 10Outstanding·Jan 2026
Beautiful old property with lots of space. Our trip was delayed in a big way so we were only there about 16 hours. I really wish we had more time to explore the area.
The air conditioning was not really cooling the apartment down very well. The television remote was missing. Kids downloaded the fire tv app to work the tv.
7 / 10Good·Nov 2025
Spazi e posizione
Freddo, un po’ “abbandonato”
5 / 10·Jan 2026
The location of the premises was in a central part of Milan which was very convenient to get out, travel and get to shops. The owners were, helpful and accessible which was appreciated. The apartment had plenty of space, felt very safe & secure + had 5 bathrooms, so privacy for family or friends.
A bit clearer on the description or explanation about where the apartment was located would be helpful for travellers. Yes there is a lift but very small (1 person + 1 large suitcase), then once you get to level 3 in the lift you need to carry bags up through a very narrow, steep stairwell to level 4. The kitchen utensils need an update - I.e. only one wine glass, the water seemed to produce this white sludge, so we had to cook everything with bottled water, the lighting in the bathroom in lounge area basically has zero lighting so couldn’t use it, shower in main bedroom is so tiny was only usable by the kids.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Milan
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Lux Penthouse Palestro. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Lux Penthouse Palestro pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lux Penthouse Palestro?
We found 5 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and family friendly.
Free WiFi/internet · Air conditioning · Accessible by lift
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