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Reviews
8 / 10
Great house to stay in with friends and family. Liked it a lot!
Very spacious and comfortable apartment. Felt like living at home. Definitely would stay here again.
The water pressure was very bad - sometimes the water didn't come at all. But if nobody uses the water elsewhere in the apartment, then it was manageable.
9 / 10
We had good time but it could be cleaner. A bit noisy in the morning.
It was ok for the money asked. Spacious, matches the photos, facing north, so it was not hot inside. Has most of the necessary tools for life, free parking next to the facility. Calm street. Nice view on the city and the ocean. Has washing machine and other necessary utilities.
When we arrived there were napkins on the stairs, apparently left by the cleaning company. The floor was dirty and white socks / bare feet got covered in dirt fast. Not very responsive host, calling by the number often resulted in nobody picking up the phone. Across the street there is a facility that sells gas and every morning we woke up to the sound of them loading and offloading containers with liquid gas. Asking the owner for anything extra like towels and bed linens costed extra money. No wine opener. Stains on the sofa.
3 / 10
Alloggio piacevole, ma il furto subito ha compromesso la serenità del soggiorno.
Il soggiorno è stato nel complesso piacevole e non ho particolari critiche riguardo all’alloggio in sé. Purtroppo, però, durante la prima sera del nostro soggiorno si è verificato un episodio molto grave: qualcuno è entrato nell’appartamento forzando una finestra e ci ha rubato del denaro contante.
Ho immediatamente denunciato il furto alla Polizia Nacional, indicando la somma sottratta. L’episodio è stato molto spiacevole e ha compromesso il nostro senso di sicurezza durante la vacanza.
All’esterno dell’alloggio era presente un cartello Securitas Direct che indicava un sistema di allarme con avviso alla polizia. Solo successivamente la struttura mi ha spiegato che l’allarme viene disattivato quando l’alloggio è occupato dagli ospiti.
Comprendo che nessuna sistemazione possa garantire una sicurezza assoluta e che la struttura non sia necessariamente responsabile dell’azione di un ladro. Tuttavia, ritengo che un episodio così serio debba essere comunicato con trasparenza ai futuri ospiti e che sia importante chiarire quali misure di sicurezza siano effettivamente operative durante il soggiorno.
La struttura mi ha inoltre comunicato che la propria assicurazione copre i danni all’immobile, ma non il denaro rubato.
Mi dispiace dover evidenziare questo aspetto, perché per il resto il soggiorno è stato piacevole. Tuttavia, considerando la gravità dell’accaduto e la perdita economica subita, credo sia corretto condividere la mia esperienza affinché chi prenota possa fare una scelta informata.
4 / 10
Limpieza horrible
La casa está muy bien equipada y la ubicación es buena para visitar la isla
La limpieza de la casa era horrible, paredes llenas de excrementos de largartos, papeleras con papeles dentro, utensilios de cocina y cafetera llenos de moho. Escaleras que bajan al garaje no se limpiaban desde hace meses, si se te ocurría mover un mueble estaba todo muy sucio. La terraza directamente no la limpiaron. Contactamos con el administrador y vinieron a limpiar y solo limpiaron con una manguera la terraza de dentro de la casa no limpiaron nada. Una pena la verdad porque la casa es súper cómoda, nos llevamos una gran decepción.
La casa es amplia y muy bonita, cuenta con tres habitaciones todos con buenas camas, tele y ventiladores. Tiene 2 baños y un aseo, la casa en general esta bien equipada. Te dan la opción de avisar 30 min antes de llegar y te esperan con las llaves en la puerta.
Es verdad que esta un poquito abandonada y le falta un cariñito, íbamos con un bebe y pedimos cuna y trona, la cuna si nos la dejaron pero la trona no y a pesar de hablar con dos personas diferentes para reclamarla nunca la trajeron…también había una luz del comedor fundida desde que llegamos avisaron a mantenimiento pero nunca vinieron a arreglarla.
8 / 10Excellent·May 2026
, facilitat per parlar per whats..
un parell de bombetes no funcionaven, una pota trencada d'una taula. Vam esperar 15 minuts al noi de les claus.
9 / 10Outstanding·Apr 2026
alles ok danke
9 / 10Outstanding·Mar 2026
Es grande, luminosa, limpia y bien ubicada, ya que está muy cerca de la autovía.
"It was ok for the money asked. Spacious, matches the photos, facing north, so it was not hot inside. Has most of the necessary tools for life, free parking next to the facility. Calm street. Nice view..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Outdoor Cooking
Key access
Contactless check-in/out
Fire alarm
Cleaning products
Map of Orotava Valley
Ratings and reviews
7.8 / 10
Good(39 Ratings)
100% verified reviews
8 / 10Excellent·Jun 2026
La casa es amplia y muy bonita, cuenta con tres habitaciones todos con buenas camas, tele y ventiladores. Tiene 2 baños y un aseo, la casa en general esta bien equipada. Te dan la opción de avisar 30 min antes de llegar y te esperan con las llaves en la puerta.
Es verdad que esta un poquito abandonada y le falta un cariñito, íbamos con un bebe y pedimos cuna y trona, la cuna si nos la dejaron pero la trona no y a pesar de hablar con dos personas diferentes para reclamarla nunca la trajeron…también había una luz del comedor fundida desde que llegamos avisaron a mantenimiento pero nunca vinieron a arreglarla.
8 / 10Excellent·May 2026
, facilitat per parlar per whats..
un parell de bombetes no funcionaven, una pota trencada d'una taula. Vam esperar 15 minuts al noi de les claus.
9 / 10Outstanding·Apr 2026
alles ok danke
9 / 10Outstanding·Mar 2026
Es grande, luminosa, limpia y bien ubicada, ya que está muy cerca de la autovía.
Hay bastante ruido de los coches.
$$$$
7.8Good
(39 Ratings)
"It was ok for the money asked. Spacious, matches the photos, facing north, so it was not hot inside. Has most of the necessary tools for life, free parking next to the facility. Calm street. Nice view..."
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