Malabar Pool Villa Phuket

Great staff. Communal pool was fantastic

Location

Honestly, it was an amazing stay, we searched for an accommodation that was good with breakfast as we were mainly outside doing tourist thing, and this what malabar gave us which we considered value for money. Outside of our activities done throughout thailand when we came at the accommodation it was clean, tidy and so peaceful. Totally recommend if people are searching for the same vibe. The staff was amazing, especially the cleaning ladies that was doing the rooms, they did an amazing job. The front desk as well very helpful and informative. We barely had breakfast as we were too jetlag but the breakfast till 11am is good for late wake-ups. The breakfast buffet is good and the sugar cane juice is amazig in that hot weather but there's always room for improvement. For me the location is not too far from attractions that are in the region( since there's things to do as well around) and to chat with the locals and see how they lived is cool as well. Recommend and will surely come back

Keep doing the good job and improving

Private pools were great, rooms big and comfy

The staff were generally friendly, and it was convenient being able to contact them via WhatsApp whenever we needed help. The availability of halal food was a big bonus for us. The central pool area surrounded by the villas was also a nice touch and a pleasant place to relax.

Unfortunately, several items went missing from our room after housekeeping cleaned it. We tried to keep most things packed away, but they removed our beauty products from the bathroom, which we didn’t expect them to take. Multiple items disappeared over the stay. When I reported this to the front desk, I was simply told that because it had happened the previous day, nothing could be done. It felt as though this may be a recurring issue, but there seemed to be little willingness to address it. The toilet had a constant sewage smell, which made the stay uncomfortable. The TV wasn’t working when we arrived and it took two days for them to replace it. The private pool in the room isn’t fully covered, so dirt collects in it almost every day. When it rains, even more debris falls in from the slanted roof above, meaning the pool really needs cleaning before every use. There’s also an awkward slope at the hotel entrance, making it difficult to move heavy luggage in and out. Lastly, the location is a bit far from most places in Phuket, so getting around requires extra time and planning.