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Location
Reviews
3 / 10
The location and view brilliant, but several maintenance and cleanliness need urgent attention.
Location and view was brilliant.
I have been using Booking.com since 2019 for both business and personal travel, usually making at least two bookings each month. Unfortunately, this was one of my most disappointing experiences.
I rarely leave negative feedback, but I believe the property owner should address the following issues:
1. Bathroom Smell: The bath had a strong, unpleasant smell from the first day, making it uncomfortable to use.
2. Broken Toilet Roll Holder: The holder was broken, causing the toilet roll to repeatedly fall onto the floor, so we had to keep it on the washbasin.
3. Washing Machine & Dryer: Neither appliance had power on the first day despite several attempts. When I returned from work the following day, both were working. This raised a privacy and security concern — **did someone enter the apartment while I was away without my knowledge or consent?** If so, guests should be notified before anyone enters the property, especially when personal belongings are inside.
4. TV/Remote: The remote barely worked unless standing very close to the TV, and there appeared to be no Netflix, Prime Video or similar streaming services.
5. Dirty Carpets: The carpets throughout the apartment were noticeably dirty and require professional cleaning.
6. Key Collection/Drop-Off: Collecting and returning the keys was inconvenient, particularly as there is no suitable parking near the collection point.
7. Unsafe Bedroom Light: The light above the bed in Bedroom 1 was broken and appeared to be held together with masking tape. This should be professionally repaired as it may present a safety risk.
8. Broken/Old Furniture: The plastic ottoman near the entrance and one dining chair were broken and unsafe to use. Some of the furniture is also very old, with the timber finish peeling off.
9. No milk for tea or coffee.
10. I didn't use every appliance/facility during my stay but it seems this property has negative reviews in the past as well.
4 / 10
Decent
House was clean.
I had to wait 40 minutes for the key to the building. I said we would arrive at 3:45pm and they confirmed that, yet the key did not arrive until 4:30. The parking garage was not opening. We tried for an hour and could not find it. The photo that was supplied does not look like any that were down Fawkner street. We ended up having to pay for parking. Very ridiculous.
1 / 10
A disgusting experience
It is hard to give any good answers here when it was very poorly kept place
The Bed sheet were dirty & stained.
It had used sheets on the bed and had not been changed since the last guest. The pillow cases were used and have not not changed since the last guest
The carpet showed that is had not been vacuumed in some time, The room smelled very bad upon arrival
8 / 10
Clean Apartment in a great location
Great location, minutes from City and Casino area. Clean apartment and Hosts were very accommodating with extra bedding
Great location, minutes from City and Casino area. Clean apartment and Hosts were very accommodating with extra bedding
N/A
7 / 10Good·Aug 2025
Location , location , location and the view is simply spectacular... the apartment was generally ok but could be much better presented .... although the beds and pillows were extremely comfortable
International roast coffee just does not cut it, unfortunately.... no milk supplied for tea or coffee ..... lots of miscellaneous broken stuff stored in the bedroom cupboards.... venicion blinds are a mess and broken and an eye sore .... blind completely missing off one of the windows in the front bedroom , so lots of light in the room at night ..... no face washers supplied at all ... only 1 hand towel supplied for 3 guests ( 2 nights ) .... only 1 bin in the kitchen ( none in the bathroom ..... only one set of keys , not good if the guests want to do something different to each other on any given day or night .... the batteries in the aircon remote were flat ( had to buy some myself ) and the checkout was a disaster , got told to leave the keys in the unit ( so we did ) but then couldn't get the elevator to the carpark floor and once we got the doorman to fob us up to the right floor , then we couldn't exit the carpark without the garage opener ( that was left in the room , as requested to ) ..... the checkout process needs to be much more clearly explained, and the keys should be able to be left with the concierge ( to make the process easier for the guests )
Overall, all these things are easily fixed and would make for a much better stay , small details mean alot and get people coming back.
8 / 10Excellent·Jun 2025
Spacious apartment
Instructions of checking out were not clear. Could not get off on floor 5 and get out of carpark without swipe. Should say leave key at reception not in room when leaving.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at A Cozy 2BR Apt with Yarra Views FREE Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at A Cozy 2BR Apt with Yarra Views FREE Parking. Enjoy the water!
Is A Cozy 2BR Apt with Yarra Views FREE Parking pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at A Cozy 2BR Apt with Yarra Views FREE Parking?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
Map of Southbank
Ratings and reviews
6.5 / 10
Average(36 Ratings)
100% verified reviews
8 / 10Excellent·Mar 2026
Great location, minutes from City and Casino area. Clean apartment and Hosts were very accommodating with extra bedding
N/A
7 / 10Good·Aug 2025
Location , location , location and the view is simply spectacular... the apartment was generally ok but could be much better presented .... although the beds and pillows were extremely comfortable
International roast coffee just does not cut it, unfortunately.... no milk supplied for tea or coffee ..... lots of miscellaneous broken stuff stored in the bedroom cupboards.... venicion blinds are a mess and broken and an eye sore .... blind completely missing off one of the windows in the front bedroom , so lots of light in the room at night ..... no face washers supplied at all ... only 1 hand towel supplied for 3 guests ( 2 nights ) .... only 1 bin in the kitchen ( none in the bathroom ..... only one set of keys , not good if the guests want to do something different to each other on any given day or night .... the batteries in the aircon remote were flat ( had to buy some myself ) and the checkout was a disaster , got told to leave the keys in the unit ( so we did ) but then couldn't get the elevator to the carpark floor and once we got the doorman to fob us up to the right floor , then we couldn't exit the carpark without the garage opener ( that was left in the room , as requested to ) ..... the checkout process needs to be much more clearly explained, and the keys should be able to be left with the concierge ( to make the process easier for the guests )
Overall, all these things are easily fixed and would make for a much better stay , small details mean alot and get people coming back.
8 / 10Excellent·Jun 2025
Spacious apartment
Instructions of checking out were not clear. Could not get off on floor 5 and get out of carpark without swipe. Should say leave key at reception not in room when leaving.
5 / 10·Aug 2025
Location
The bed, pillows, no complementary milk
$$$$
6.5Average
(36 Ratings)
"Amazing views, great facilities, clean, easy parking, great location."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Southbank
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at A Cozy 2BR Apt with Yarra Views FREE Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at A Cozy 2BR Apt with Yarra Views FREE Parking. Enjoy the water!
Is A Cozy 2BR Apt with Yarra Views FREE Parking pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at A Cozy 2BR Apt with Yarra Views FREE Parking?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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