The Carmen Hotel - Ocean Front

Sea view
Sea view, Swimming pool
Lobby or reception
Property building
Sea view, sunbed
review stars
7.9Good
(807 Ratings)
"The room was very large and I loved the shower"
Verified guest
Don't miss out! Price and availability may change
7.9 / 10
Good(807 Ratings)

Hotel in Playa del Carmen

4-Star Hotel

Reasons to book

High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Prime Location

Amenities

Free WiFi/internet
Air conditioning
Pool
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Beach front
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products

Map of Playa del Carmen

city location on map

Available Rooms

Ratings and reviews

7.9 / 10
Good(807 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
Lovely hotel, location was good for nightlife and being a tourist but difficult to get to and from by taxi. The room was very open with little privacy in the toilet and shower areas so I wouldn't recommend booking with anyone you're not very close with. Balcony is nice but the view is partially blocked.
The pillows weren't comfortable, no beach or sand in front of the hotel, we had to go down a few blocks to find a beach, and the front staff wanted the daily resort fee paid in cash only, but had no change so that was frustrating after traveling all day.
10 / 10Outstanding·Sep 2026
The room was very large and I loved the shower
The out door jacuzzi would be more usable if it was hot
10 / 10Outstanding·Sep 2026
The staff were very great and friendly, especially Arthur, he was really amazing.
The pool was not so clean, say about 7/10.
6 / 10Average·Jul 2026
The room was clean and bed was comfortable
The pool was tiny and really dirty. There was loud music playing at the beach bar until 2 o’clock in the morning. It was really loud in the room which made sleeping difficult. The coffee shop girl had an attitude. People not staying at the hotel were aloud to use the property which made security seem very lacking.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Carmen Hotel - Ocean Front. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Carmen Hotel - Ocean Front. Enjoy the water!

Is The Carmen Hotel - Ocean Front pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Carmen Hotel - Ocean Front?

We found 16 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and bar.


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