Hotel in Shenzhen
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Concierge services
Air conditioning
Pool
Non-smoking
Gym
Spa
Map of Shenzhen
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Nov 2026
Location near the train.
Staff very helpful.
Easy access to Metro.
10 / 10Outstanding·Nov 2026
Exceptional, it is located right in front of Shenzhen North station. It is a modern, spotlessly clean and quiet property. I am very satisfied with my choice.
I difficult question all perfect
10 / 10Outstanding·Sep 2026
excellent space and good hotel
spa
6 / 10Average·Nov 2026
Location
Looks like the staff who checked me in do not have proper training at all. When I used my credit card to pay, she asked me to key in a password which I did but payment was rejected. Then she asked me to use another payment method but my wife insisted to try my card. She did and asked for password again??? My wife then questioned her why password is required for payment by credit card. She then realized no password is required n proceed, payment was finally authorized. Payment by use of credit card should be very common and I cannot believe your staff can make silly mistakes like this. Extremely disappointed that stupid thing like this happened in Pullman and I will surely remind all my friends aware of this if they will stay in Pullman
$$$$
Top rated by guests
8.8Excellent
(298 Ratings)
"Exceptional, it is located right in front of Shenzhen North station. It is a modern, spotlessly clean and quiet property. I am very satisfied with my choice."
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